... g., ACMT) preferred * Experience in education or e-learning preferred * Degree in a technology-related field preferred What Makes This Opportunity * 100% Remote Work from Home * Build in-demand ...
... g., ACMT) preferred * Experience in education or e-learning preferred * Degree in a technology-related field preferred What Makes This Opportunity * 100% Remote Work from Home * Build in-demand ...
IT Support Administrator
$85K - $105K/yr
A+ (CompTIA), ACMT (Apple), HDI-CSR (HDI), ITIL Foundation (ITIL), Microsoft 365 Certified ... Remote-friendly work environment * Paid sabbatical leave program Reasonable accommodations may be ...
IT Support Administrator
$85K - $105K/yr
A+ (CompTIA), ACMT (Apple), HDI-CSR (HDI), ITIL Foundation (ITIL), Microsoft 365 Certified ... Remote-friendly work environment * Paid sabbatical leave program Reasonable accommodations may be ...
Senior Technical Support Associate
Austin, TX · Remote
$15/hr
... g., ACMT) preferred * Experience in education or e-learning preferred * Degree in a technology-related field preferred What Makes This Opportunity * 100% Remote Work from Home * Build in-demand ...
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Quick apply
Senior Technical Support Associate
Austin, TX · Remote
$15/hr
... g., ACMT) preferred * Experience in education or e-learning preferred * Degree in a technology-related field preferred What Makes This Opportunity * 100% Remote Work from Home * Build in-demand ...
New
Remote Acmt information
See salary details
$18.75 - $23.45
10% of jobs
$23.45 - $28.15
5% of jobs
$31.34 is the 25th percentile. Wages below this are outliers.
$28.15 - $32.85
15% of jobs
$32.85 - $37.54
13% of jobs
The median wage is $41.20 / hr.
$37.54 - $42.24
10% of jobs
$42.24 - $46.94
7% of jobs
$46.94 - $51.64
13% of jobs
$52.54 is the 75th percentile. Wages above this are outliers.
$51.64 - $56.34
14% of jobs
$56.34 - $61.04
7% of jobs
$61.04 - $65.73
3% of jobs
$65.73 - $70.43
3% of jobs
$18
$43
$70
How much do remote acmt jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Remote ACMT (Apple Certified Macintosh Technician), and why are they important?
What is the difference between Remote Acmt vs Remote Bookkeeper?
| Aspect | Remote Acmt | Remote Bookkeeper |
|---|---|---|
| Required Credentials | ACMT certification, accounting knowledge | Basic bookkeeping skills, possibly some certifications |
| Work Environment | Remote, client-focused, financial services | Remote, small business or individual clients |
| Industry Usage | Finance, accounting, tax preparation | Small business, retail, service industries |
| Common Search/Comparison | Yes | No |
The main difference between Remote Acmt and Remote Bookkeeper is that Remote Acmt professionals typically hold specific certifications like the ACMT, work in specialized financial and tax-related roles, and often serve clients needing advanced accounting services. Remote Bookkeepers generally focus on basic bookkeeping tasks for small businesses or individuals and may not require advanced certifications. Both roles are remote and industry-specific, but Remote Acmt positions usually demand higher credentials and offer more complex financial responsibilities.
What are some common challenges faced by Remote ACMTs (Apple Certified Mac Technicians) and how can they be overcome?
What is a Remote ACMT?
$15/hr
Full-time
Medical, Retirement
Posted 6 days ago
Job description
We are hiring Technical Support Advisors for our virtual contact center. In this role, you'll assist customers with account and technical issues while delivering exceptional service in a fast-paced, remote environment.
A Day in the Life
- Provide friendly, high-quality support across phone, chat, email, and web
- Troubleshoot technical, product, and service issues-aiming for first-call resolution
- Navigate multiple systems while researching and resolving complex concerns
- Accurately document interactions in a ticketing system
- Manage high-volume interactions and multitask effectively
- Escalate issues when needed to ensure timely resolution
About You
- Comfortable using computers and navigating multiple systems
- Comfortable with high-volume inbound calls
- Strong technical skills and problem-solving skills
- Customer-focused with excellent communication skills
- Flexible schedule availability (including weekends)
- Hands on experience supporting Apple products, Windows 11, and Microsoft Office
- Apple products (MacBook, MacBook Air, MacBook Pro) PCs, Windows 11, and Microsoft Office
- Proven ability to meet performance goals
- At least 18 years old with a high school diploma (or equivalent)
- Typing speed of 25 WPM
- Quiet, distraction-free workspace
- Must reside in an approved state*
- Home Internet that meets the following requirements:
- 30 Mbps download
- 15 Mbps upload
- 100ms ping or less
- Cable, Fiber, or DSL only (no mobile broadband, hotspot, satellite, or point-to-point)
- WiFi is allowed; wired connection required if WiFi becomes unstable
- Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process
- CLEAR™ Candidate FAQ
- Must be able to enroll in and use Multi-Factor Authentication (MFA) via Okta with Microsoft Authenticator for secure access to company systems
- Stable work history preferred
- Apple Certified Mac Technical certifications (e.g., ACMT) preferred
- Experience in education or e-learning preferred
- Degree in a technology-related field preferred
What Makes This Opportunity
- 100% Remote Work from Home
- Build in-demand skills using Amazon Connect and cloud-based support tools
- Support a mission-driven environment serving students and educators
Our Training Approach
- Receive paid training and build in-demand skills using Amazon Connect and cloud-based support tools
- Ongoing coaching and support from experienced team members will help you succeed as you settle into the role.
The hourly pay rate for this position is $15.00. Encoura determines compensation using national market benchmarks, internal equity considerations, and organizational budget factors to ensure fairness and consistency across roles. Employees in this role are eligible for Encoura's comprehensive benefits package, which includes health insurance, retirement contributions, and other programs that support employee well-being.
This job description outlines primary responsibilities but may not list every duty. Responsibilities may shift based on business needs.
About Us
Encoura's mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura's expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® - the nation's largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the CA HR Privacy Notice.
To review our privacy policy, please click this link: https://encoura.org/privacy-policy/