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Relationship Manager Jobs in Springfield, MO (NOW HIRING)

Award-winning Managed Service Provider seeking a motivated Client Relationship Manager II: Do you speak Geek? Are you willing to be our clients Technology Sherpa? If so, consider joining our dynamic ...

As a Client Relationship Manager I, you'll be an integral part of the foundational business functions that are required to make our client relationships thrive. Your meticulous attention to detail ...

As a Relationship Banker (RB), you will be responsible for building, expanding, and retaining ... Under the direction of Financial Center Manager, coach transactional associates toward conversation ...

As a Relationship Banker (RB), you will be responsible for building, expanding, and retaining ... Under the direction of Financial Center Manager, coach transactional associates toward conversation ...

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Punch Out Team Member

Springfield, MO ยท On-site

$60K - $75K/yr

Company Description CRM BUILT is the largest producing high end spec home builder in the immediate Springfield area - we also specialize in custom homes, start homes, and investment building! Family ...

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Builder Partner

Springfield, MO ยท On-site

$100K - $120K/yr

Company Description CRM BUILT is the largest producing high end spec home builder in the immediate Springfield area - we also specialize in custom homes, start homes, and investment building! Family ...

Associate Relationship Banker - Nixa

Nixa, MO ยท On-site

$16.25 - $21.50/hr

The Associate Relationship Banker is responsible for developing, maintaining, and deepening ... Capability to perform lending, sales, or account management. * Excellent client service skills.

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Showing results 1-20

Relationship Manager information

See Springfield, MO salary details

$25.5K

$73.4K

$127.8K

How much do relationship manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for relationship manager in Springfield, MO is $73,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $96,000.00 per year, depending on experience, location, and employer.

What is a relationship manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What does a relationship manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

How does a relationship manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

What does a relationship manager get paid?

The average salary for a relationship manager varies by industry and experience but typically ranges from $50,000 to $100,000 annually. In financial services and banking, they often earn base salaries plus bonuses or commissions based on client retention and sales performance. Entry-level positions may start lower, while experienced managers with certifications can earn higher compensation.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

What job categories do people searching Relationship Manager jobs in Springfield, MO look for? The top searched job categories for Relationship Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Relationship Manager jobs? Cities near Springfield, MO with the most Relationship Manager job openings:
Infographic showing various Relationship Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,412 per year, or $35.3 per hour.

Client Relationship Manager II

jmark

Springfield, MO โ€ข On-site

Full-time

Re-posted 29 days ago


Job description

JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country. The reason JMARK is a "best" place to work can be summed up in one word: culture. Nurturing a respectful, supportive, dynamic, spirited culture among the more than 140 individuals that make up JMARK is a point of passion for CEO Thomas Douglas. It matters so much to him that every decision made regarding JMARK is run through the filter of how it will impact the culture at large-as well as every employee on an individual level.
This dedication to creating a positive environment has been instilled in every leader at any level-including the board of directors-and passed down to every employee in the company. From the first moment one walks in the door at JMARK, it is clear that this is a true family made up of teammates who care for one another, cheer each other on, and thrive on coming together to achieve greater things together than could ever be done alone. In fact, this feeling of fellowship is so strong that it transcends the distances between teammates working from home or in different locations. The words "People First" are in our slogan, and everything that happens at JMARK leads back to that phrase.
Award-winning Managed Service Provider seeking a motivated Client Relationship Manager II:
Do you speak Geek? Are you willing to be our clients Technology Sherpa? If so, consider joining our dynamic team at JMARK as a Client Relationship Manager (CRM II). Be prepared to play a crucial role in enhancing client experiences while ensuring alignment with our company's objectives using a People first Technology second approach.
As a CRM II, you will collaborate with internal stakeholders to deliver exceptional service, enhance client relationships, and drive revenue growth through strategic client engagements. This client-facing role requires adeptness in conducting face-to-face interactions with Board and C-level executives, facilitating Quarterly Business Reviews (QBRs), and managing your clients technology lifecycle effectively.
Odds are this job is not right for you. But, if you happen to possess the skills and personality traits we are looking for, this may very well be your dream job. Seriously.
But before we go further, We have a WARNING: We move very fast.
You also must be awesome at working with a kickass team, reliable, have a high level of initiative, and coordinate with other individuals in and out of our company. You need to operate at a high level, enjoy managing interruptions and unplanned disruptions while navigating through the schedule you've built for your day, and have impeccable written communication skills so that nothing falls through the cracks. You must be able to track your technical work and the value you've produced in a ticketing system along with keeping track of the time spent on each item. All that said, you must be the type of person that thrives in this fast-paced environment. To do that, we need you to be very organized, a clear thinker, and someone who works quickly and communicates well.
Duties and Responsibilities:
The Right Person:
  • Communicate and address technical needs within client environments to ensure 100% compliance with the JMARK Optimized Solution Stack (JOSS).
  • Collaborate with Solutions Architects and Core Service Teams to design solution architectures aligned with client goals.
  • Prepare and document QBRs, and schedule appointments with C-level contacts for quarterly reviews.
  • Ensure all client objectives are captured during QBRs and translated into actionable items, including service tickets, project escalations, and quote requests.
  • Manage commitments resulting from client interactions, including scheduling follow-up QBRs, managing quote creation, and completing thorough documentation.
  • Assist in managing Agreement Renewal timelines and objectives to retain client base and drive healthy revenue.
  • Cultivate trust-based relationships with clients to enhance JMARK's reputation for exceptional customer service.
  • Maintain professional appearance and be willing to travel throughout the sales territory.

Professional Development:
  • Participate in ongoing training and stay updated on industry trends.
  • Develop personal skills to work efficiently both independently and as part of the JMARK team.
  • Practice and integrate the Sandler selling methodology to drive consistent sales outcomes.

Skills and Qualifications:
  • Valid driver's license and proof of vehicle insurance.
  • Ability to work independently and as part of a team.
  • Exceptional written and oral communication skills.
  • Strong attention to detail and time management abilities.
  • Self-motivated with a passion for developing people.
  • High levels of self-accountability and enthusiasm for learning.
  • Two or more years of relevant experience preferred, or demonstrable competence in technical and/or client relationship management.
  • Experience supporting clients and vendors with a focus on value creation and retention.

Join us at JMARK and become an integral part of our team dedicated to delivering exceptional client service and driving sustainable growth. If you're ready to take your career to the next level, apply now!