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Relations Manager Jobs in Florida (NOW HIRING)

Marriott

Guest Relations Manager

Miami Beach, FL

Manages the flow of questions and directs guests within the lobby. Supports the tracking and ... Sets a positive example for guest relations. Empowers employees to provide excellent customer ...

City of Ocala

Vendor Relations Manager

Ocala, FL · On-site

$72K - $95K/yr

Description Under general direction of the Director of Procurement and Contracting, the Vendor Relations Manager is responsible for managing and continuously building, evaluating and nurturing the ...

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Relations Manager information

See Florida salary details

$20.9K

$60.3K

$105K

How much do relations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for relations manager in Florida is $60,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $78,800.00 per year, depending on experience, location, and employer.

How much is a relations manager paid?

The average salary for a relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized relations managers can earn higher salaries, often exceeding $100,000 annually. Compensation may also include bonuses and benefits based on performance and company size.

What are the key skills and qualifications needed to thrive as a relations manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

What does a relations manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How does a relations manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.

What are the most commonly searched types of Relations jobs in Florida?

The most popular types of Relations jobs in Florida are:

What are popular job titles related to Relations Manager jobs in Florida?

For Relations Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Relations Manager jobs in Florida look for?

The top searched job categories for Relations Manager jobs in Florida are:

What cities in Florida are hiring for Relations Manager jobs?

Cities in Florida with the most Relations Manager job openings:

Relations Manager jobs near you
Infographic showing various Relations Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,310 per year, or $29 per hour.

Customer Relations Manager

Jenkins Chevrolet of Venice

Venice, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Job Summary:
The purpose of this position is to ensure customer satisfaction and retention for new, certified and preowned vehicle sales as well as service. The Customer Relations Specialist ensures loyalty and advocacy from our customers both internal and external.
Benefits:
  • Medical- 4 plans (BCBS)
  • Dental
  • Vision
  • Term Life
  • Company-paid Term Life
  • STD/LTD
  • Accident indemnity rider
  • PTO / Sick days (annually)
  • 401(k) with an employer match
  • Employee Assistant Program
  • FMLA / Maternity/Paternity Leave
  • Bereavement Leave

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Duties and Responsibilities:
  • Handles difficult client issues in sales and/or service, a.k.a. "heat cases."
  • Coordinates and facilitates all manufacturer, customer appreciation/clinic, and other events throughout the year.
  • Serves as customer relations representative in offsite events as needed, even outside of normal work schedule.
  • Identifies areas of needed improvement by monitoring client feedback as a basis for resolution and continuous improvement.
  • Contacts customers via phone and email to ensure satisfaction.
  • Maintains client feedback records and develops strategies to implement best practices.
  • Compiles data and submits reports regularly and as needed to management.
  • Communicates with the General Manager and Customer & Community Relations Director regularly to share data and develop solutions, set goals and correct any ongoing issues.
  • Maintains database of employee photos and updates staff website photos regularly.
  • Assists the GM with coaching staff on customer service best practices to enhance the image of the dealership and strengthen manufacturer customer satisfaction scores/ratings.
  • Monitors, posts and comments on online review sites and social media sites on behalf of the dealership as needed.
  • Provides monthly content for dealership customer e-newsletters.
  • Ensures excellent customer experiences are maintained.
  • Ensures proper managers have received copies/notice of any written complaints.
  • Keep records of all customer complaints and solutions.
  • After gathering a complaint, contacts the appropriate personnel and follows up with all parties involved to determine what actions were taken. Continues follow up until complaint is completely resolved.
  • Serves as a store level compliance liaison by monitoring Red Flag and Safeguard compliance issues, completing a monthly checklist, and reminding staff of best practices. Sends checklist to GM and Compliance Coordinator/Chief Compliance Officer. Reaches out as needed to the corporate compliance team with any concerning issues or questions.
  • Adheres to all company policies, procedures and safety standards.
  • Excellent written and oral communication skills.
  • Proficient in Microsoft Office products.
  • Performs other duties as assigned.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Vision: Clarity of vision at 20 inches or less
  • Stand: Remaining on one's feet in an upright position at a workstation without moving about
  • Walking: Moving about on foot
  • Lifting: Raising or lowering an object including files from one level to another (includes upward pulling) 10 - 25 lbs
  • Carrying: Transporting objects, usually holding in the hands or arms.
  • Reaching: Extending hand(s) and arm(s) in any direction
  • Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
  • Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
  • Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly

Environmental Conditions: Be able to work in a climate-controlled environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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