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Relation Manager Jobs in Quebec (NOW HIRING)

Caeus

Labour Relations Advisor

Montreal, QC · On-site

Manage and support labour relations matters, including workplace investigations, disciplinary processes, grievances, accommodation requests, and other employee relations issues. * Advise and support ...

DefisRH

Cette personne jouera un role cle dans la coordination des fonctions administratives de l'usine, le developpement organisationnel, ainsi que la gestion proactive des relations de travail. Votre role ...

NATIONAL

Charge(e) de projets

Montreal, QC

Lieu du travail Montreal A propos de nous Le Cabinet de relations publiques NATIONAL, la plus importante firme-conseil en relations publiques au Canada, accompagne des organisations de premier plan ...

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Relation Manager information

What is the difference between Relation Manager vs Account Executive?

AspectRelation ManagerAccount Executive
Primary RoleMaintains and nurtures client relationships to ensure satisfaction and retentionGenerates new business and manages client accounts to meet sales targets
Work EnvironmentClient-facing, ongoing relationship managementSales-driven, project-based interactions
Required SkillsCommunication, relationship-building, customer serviceSales, negotiation, presentation skills
Industry UsageBanking, finance, corporate servicesMarketing, advertising, sales sectors

While both roles involve client interaction, Relation Managers focus on maintaining long-term relationships and client satisfaction, whereas Account Executives primarily aim to acquire new clients and close sales. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What are the key skills and qualifications needed to thrive as a relation manager?

To thrive as a Relationship Manager, you need strong interpersonal skills, business acumen, and a relevant degree in business, finance, or a related field. Familiarity with CRM software, data analysis tools, and often certifications in sales or financial services are typically required. Exceptional communication, problem-solving abilities, and a client-focused attitude distinguish top performers in this role. These skills are crucial for building lasting client relationships, driving business growth, and ensuring customer satisfaction.

What is a relation manager?

Relation Managers are professionals responsible for building and maintaining strong relationships with clients, customers, or business partners. They act as the main point of contact, ensuring client satisfaction by addressing concerns, providing solutions, and understanding client needs. Relation Managers often work in banking, finance, hospitality, and sales, where they help retain clients and identify opportunities for growth. Their goal is to foster long-term partnerships that benefit both the client and the organization.

What are some common challenges faced by a relation manager, and how can they be overcome?

Relationship Managers often face the challenge of balancing the needs of multiple clients while meeting organizational goals. Managing client expectations, handling difficult conversations, and staying updated on market trends can also be demanding. Successful Relationship Managers prioritize clear communication, proactive problem-solving, and continuous professional development. Building strong internal networks within the company also helps in delivering better solutions to clients and overcoming obstacles efficiently.
What are popular job titles related to Relation Manager jobs in Quebec? For Relation Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Relation Manager jobs in Quebec look for? The top searched job categories for Relation Manager jobs in Quebec are:
Relation Manager jobs near you
Infographic showing various Relation Manager job openings in Quebec as of July 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution.

Labour Relations Advisor

Caeus

Montreal, QC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Behind every success is a team of dedicated experts driving us forward. Our corporate functions don't just support - they lead, shaping the company's path and preparing clients and employees for the moments that matter. Be part of a team where your work makes a difference, with opportunities to grow, collaborate, and thrive.

Description

The Labour Relations Advisor supports a manufacturing workforce of approximately 500 unionized employees. The incumbent provides day-to-day labour relations support, ensuring the consistent application of collective agreements, employment policies, and applicable legislation. The role serves as a trusted advisor to leaders and employees while contributing to organizational initiatives within a manufacturing environment undergoing significant transformation.

This position operates within a manufacturing organization that is actively transforming its processes, facilities, and ways of working, including the implementation of LEAN management practices and manufacturing floor modernization projects.

Responsibilities

  • Manage and support labour relations matters, including workplace investigations, disciplinary processes, grievances, accommodation requests, and other employee relations issues.

  • Advise and support managers on the interpretation and application of collective agreements, labour legislation, and human resources policies.

  • Support managers in disability management, return-to-work programs, and reasonable accommodation processes.

  • Analyze labour relations trends and recurring issues, including grievances, discipline, absenteeism, and workplace climate concerns, and recommend preventive actions and sustainable solutions.

  • Prepare and support cases for union meetings, mediations, arbitrations, and other dispute resolution processes.

  • Coach managers on the prevention, management, and resolution of labour relations issues while strengthening their understanding of contractual and legal obligations.

  • Support leaders through organizational change initiatives by promoting proactive communication, employee engagement, and alignment between labour relations practices and business objectives.

  • Participate in transformation and continuous improvement projects, including initiatives related to LEAN management and manufacturing modernization.

  • Communicate and support the implementation of new or revised human resources policies and practices.

  • Collaborate with HR and change management teams to support organizational transformation initiatives.

Minimum Qualifications

  • Bachelor's degree in Industrial Relations, Human Resources, Labour Relations, or a related field.

  • Minimum of five (5) years of experience in labour relations.

  • Experience supporting a unionized workforce.

  • Experience interpreting and applying collective agreements.

  • Experience managing grievances, disciplinary matters, workplace investigations, and accommodation requests.

  • Knowledge of applicable labour laws and employment regulations.

  • Demonstrated ability to manage multiple priorities in a fast-paced and complex environment.

  • Strong conflict resolution, mediation, and stakeholder management skills.

  • Strong organizational, communication, and problem-solving skills.

  • Ability to coach and influence managers on labour relations matters.

  • Bilingualism in English and French, both written and spoken.

  • Ability to work on-site four (4) days per week.

  • Availability to work a standard Monday-to-Friday schedule (40 hours per week).

Preferred Qualifications

  • Experience in a manufacturing, operational, or industrial environment.

  • Experience supporting organizations undergoing transformation, cultural change, or operational modernization initiatives.

  • Experience working in environments utilizing LEAN management principles.

  • Experience collaborating with change management teams on organizational initiatives.

  • Experience supporting large employee populations.

Benefits

  • Environment where initiatives are recognized and valued.

  • Opportunity to participate in a variety of projects within a multidisciplinary team.

  • Occasional remote work flexibility based on business requirements.

  • Flexible work arrangements.

  • Competitive employee benefits program.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position TypeRegularEqual Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available-contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AIsupported tools to help review applications, with human decisionmaking at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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