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Regional Support Manager Jobs in Michigan (NOW HIRING)

Clean Team

Support Supervisor

Lansing, MI · On-site

To get there, it takes outstanding, driven and organized leaders to manager our accounts and ... Team is a regional commercial janitorial company that has been in business for 25 years and ...

Clean Team

Support Supervisor

Lansing, MI · On-site

To get there, it takes outstanding, driven and organized leaders to manager our accounts and ... Team is a regional commercial janitorial company that has been in business for 25 years and ...

OxTS RD

Senior Customer Support Engineer

Detroit, MI · On-site

$90 - $120/hr

Global Customer Support Manager Description Reporting to the Global Customer Support Manager, the ... the region. Key Responsibilities * Build and maintain strong relationships with prospects ...

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Regional Support Manager information

See Michigan salary details

$19.6K

$59.2K

$105.5K

How much do regional support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for regional support manager in Michigan is $59,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $79,300.00 per year, depending on experience, location, and employer.

What does a regional support manager do?

A Regional Support Manager oversees support operations within a specific geographic area, ensuring that teams deliver high-quality customer or technical support. They coordinate between local teams and upper management, implement policies, and monitor performance metrics to improve service delivery. Their role often includes training staff, resolving escalated issues, and optimizing resources to meet organizational goals. Regional Support Managers play a critical part in maintaining customer satisfaction and operational efficiency across their assigned region.

What are the key skills and qualifications needed to thrive as a regional support manager?

To thrive as a Regional Support Manager, you need strong leadership abilities, problem-solving skills, and experience in operations management, often supported by a degree in business or a related field. Familiarity with CRM systems, project management software, and relevant industry certifications like PMP are commonly required. Excellent interpersonal skills, adaptability, and effective communication set top performers apart in this role. These skills are crucial for successfully coordinating teams, resolving issues across multiple locations, and ensuring consistent service delivery within the region.

How does a regional support manager typically collaborate with local teams to address operational issues?

Regional Support Managers work closely with local teams by regularly communicating to understand their unique challenges and needs. They often coordinate meetings, site visits, and training sessions to ensure alignment on company policies and best practices. By acting as a liaison between headquarters and the field, they help resolve operational issues efficiently and provide tailored support to each location. Effective collaboration is key to driving consistent performance and fostering a strong team environment across multiple regions.

What is the difference between Regional Support Manager vs Customer Service Supervisor?

AspectRegional Support ManagerCustomer Service Supervisor
CredentialsTypically requires management experience, industry-specific knowledge, and sometimes a bachelor’s degreeUsually requires customer service experience, with some roles preferring a high school diploma or associate degree
Work EnvironmentOversees multiple locations or regions, managing support teams and ensuring service standardsManages customer service teams within a specific location or department
Employer & Industry UsageCommon in industries like retail, telecommunications, and logisticsCommon across retail, hospitality, and service industries

The main difference is that a Regional Support Manager oversees support teams across multiple regions, focusing on strategic management and coordination, while a Customer Service Supervisor manages customer service staff within a specific location, focusing on daily operations and customer satisfaction.

What are popular job titles related to Regional Support Manager jobs in Michigan?

For Regional Support Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Regional Support Manager jobs in Michigan look for?

The top searched job categories for Regional Support Manager jobs in Michigan are:

What cities in Michigan are hiring for Regional Support Manager jobs?

Cities in Michigan with the most Regional Support Manager job openings:

Regional Support Manager jobs near you
Infographic showing various Regional Support Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,180 per year, or $28.5 per hour.

J.P. Morgan Wealth Management - Regional Support Lead ( Vice President) - Troy, MI

JPMorgan Chase & Co.

Troy, MI • On-site

$120 - $180/hr

Other

Posted 13 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 175 rated banks

Job description

J.P. Morgan Wealth Management – Regional Support Lead - Vice President – [Troy, MI]

As a Regional Support Lead in J.P. Morgan Wealth Management, you will promote the execution of key strategies and tactics that focus on growth and a world class client experience.

Reporting to the Divisional Strategy & Support Manager and aligned with a Regional Director – Wealth and serve as a liaison to the Market Directors-Wealth, driving the execution of key strategies and tactics that focus on growth and a world class client experience. You will collaborate with key partners across the Wealth Management business and One Chase partnerships. This role requires flexibility, and the ability to work in an environment operating at a rapid pace.

Job responsibilities
  • Reporting to a Regional Director- Wealth, provide day-to-day support, drive and track regional focus on Investment growth plans across markets
  • Partner with Divisional Strategy and Support Manager to assist in the coordination, implementation, and messaging of key business initiatives
  • Partner with the Regional Director of Wealth to track and drive execution on strategic initiatives across all markets
  • Partner with Market Directors of Wealth to support Advisor performance and development through onboarding and training, and periodic in field workshops to improve Advisor effectiveness and expertise
  • You will identify opportunities to develop and deliver action plans, best practices and people objectives across the region and within markets
  • Partner with Divisional support team to assist in the coordination, implementation and messaging of key business initiatives
  • Coordinate with the Business Manager to drive scorecard results, coordination business review plans content as well as meet staffing targets, with a focus on Advisor recruitment and attrition tracking
  • Focus on the Employee Experience; coordinate with Culture Council to understand and implement opportunities and recommendations to drive engagement and support approach to regional and local event planning
  • Serve as proxy in Regional Director of Wealth’s absence
Required qualifications, capabilities, and skills:
  • At least 3 years proven experience leading projects and working with business leaders in a client-focused environment
  • Innovative thinker able to drive engagement with peers and partners
  • Creates a climate of collaboration in which people want to do their best; motivates and empowers others by inviting input from each person and sharing ownership and visibility
  • Demonstrated ability to collaborate across Wealth Management and with other One Chase partners i.e. Consumer, Home Lending and Business Banking
  • Strong communication skills, attention to detail and excellent follow-through
  • Working knowledge of Wealth and/or investment product and technology acumen
  • Ability to travel 50% of the time
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