Job Title: Referral Coordinator (Part-Time)
Location: Chino Hills, CA 91709
Duration: 13 Weeks (with possibility of extension)
Schedule: Part-Time | Monday, Wednesday, and Friday only
Shift Hours: 8:00 AM – 5:00 PM or 8:30 AM – 5:30 PM (3x8-hour shifts/week)
Position Overview:Seeking a Referral Coordinator for a part-time, contract role. This position is ideal for candidates with prior experience handling medical referrals in a family medicine setting. The candidate will serve as a critical liaison between patients, providers, and insurance companies to ensure accurate and timely referral coordination for specialty services.
Key Responsibilities:Submit and track referrals for specialty visits, durable medical equipment (DME), and imaging services.
Coordinate with insurance providers to obtain required authorizations.
Communicate professionally and clearly with patients, providers, and coworkers.
Respond to patient calls and messages regarding referrals and follow-ups.
Multi-task and manage multiple referrals and communications simultaneously.
Work closely with front office and clinical teams to ensure continuity of care.
Document all actions accurately and timely within EMR systems.
Follow protocols specific to IEHP and other regional insurance plans (preferred).
Required Qualifications:
Preferred Skills:Prior experience working with IEHP (Inland Empire Health Plan)
Strong organizational and multi-tasking abilities
Excellent communication skills – verbal and written