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Regional Collections Manager Jobs (NOW HIRING)

SoftwareOne

Collections Manager

Milwaukee, WI · On-site

The role Job Summary The NORAM Collections Manager will have the outstanding opportunity to craft ... Collaborate with regional collections and sales teams to share standard methodologies, ensuring ...

SoftwareOne

Collections Manager

Milwaukee, WI

Collaborate with regional collections and sales teams to share standard methodologies, ensuring ... Ability to manage resources effectively and adapt plans to address operational needs * Strong ...

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Regional Collections Manager information

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$31K

$58.7K

$109K

How much do regional collections manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for regional collections manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a regional example?

A regional example in the context of a Regional Collections Manager refers to a specific instance or practice within a particular geographic area, such as a city, state, or region, that illustrates how the role manages collections and debt recovery locally. These examples often highlight regional regulations, market conditions, or customer behaviors that influence collection strategies and procedures.

What is Spartanburg regional?

Spartanburg Regional is a healthcare system that includes hospitals, clinics, and medical services. For a Regional Collections Manager, understanding the organization’s structure and billing processes is important for managing accounts and ensuring timely collections within the healthcare environment.

What are the key skills and qualifications needed to thrive as a Regional Collections Manager, and why are they important?

To thrive as a Regional Collections Manager, you need a solid background in finance or accounting, experience in debt recovery, and often a bachelor's degree in business or a related field. Familiarity with collections management software (like FICO Debt Manager), CRM systems, and knowledge of relevant regulatory requirements are typically required. Strong leadership, negotiation, and problem-solving skills help you build effective teams and manage challenging client situations. These skills ensure effective recovery of outstanding accounts, regulatory compliance, and positive team performance across multiple locations.

What is the difference between Regional Collections Manager vs Collections Supervisor?

AspectRegional Collections ManagerCollections Supervisor
CredentialsTypically requires a bachelor's degree in finance, business, or related field; collections certifications are a plusUsually requires a high school diploma or equivalent; some experience in collections preferred
Work EnvironmentOversees multiple teams across regions, often in corporate officesManages collections teams within a specific department or location
Employer & Industry UsageCommon in banking, finance, and healthcare sectorsFound in similar industries, often within financial services

The Regional Collections Manager oversees collections operations across multiple regions, focusing on strategy and compliance, while the Collections Supervisor manages day-to-day activities of collections teams within a specific area. Both roles require knowledge of collections processes, but the manager role involves broader oversight and strategic planning.

What does a Regional Collections Manager do?

A Regional Collections Manager oversees the collections operations within a specific geographic region for a company or organization. Their primary responsibilities include managing a team of collection agents, setting and monitoring collection targets, ensuring compliance with relevant laws and policies, and developing strategies to improve recovery rates. They also analyze regional collection data to identify trends and implement improvements. Effective communication with clients and internal teams is essential to resolve disputes and maintain positive relationships.

What are some common challenges faced by a Regional Collections Manager, and how can they be addressed?

A Regional Collections Manager often faces challenges such as managing teams across multiple locations, ensuring compliance with evolving regulations, and meeting collection targets in diverse markets. Effective communication and regular training sessions help maintain consistency and high performance among distributed teams. Leveraging data analytics and staying updated on industry best practices can also aid in identifying trends and adjusting strategies proactively. Collaborating closely with legal, sales, and customer service departments is key to resolving complex accounts and maintaining strong client relationships.

What does regional mean?

In the context of a Regional Collections Manager, 'regional' refers to overseeing collections activities within a specific geographic area, such as a city, state, or larger region. This role involves managing teams, implementing policies, and ensuring compliance across that designated area to optimize recovery efforts.

What credit score is needed for a loan?

For a Regional Collections Manager role, understanding credit scores is important as it relates to assessing borrower risk. Generally, a credit score of 670 or higher is considered good for most personal loans, while higher scores may be required for certain types of loans or lenders. However, specific requirements vary by lender and loan type, and other factors like income and debt-to-income ratio are also considered.
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What job categories do people searching Regional Collections Manager jobs look for? The top searched job categories for Regional Collections Manager jobs are:
Regional Collections Manager jobs near you

Collections Manager

SoftwareOne

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

Job description

Why SoftwareOne?
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
The role
Job Summary
The NORAM Collections Manager will have the outstanding opportunity to craft and refine our collections processes. This vital role ensures the financial health of the business by improving cash flow and reducing bad debt. You will develop and successfully implement effective collection strategies, collaborate with dedicated regional teams, and maintain positive relationships with our valued customers.
This role requires a problem solver that takes initiative with proven analytical and interpersonal skills for growing in a multifaceted and multicultural environment. You will play a key role in leading the existing Collections team based in our Finance Shared Service Center, ensuring adherence to financial controls, and contributing to the efficient operation of the department.
SoftwareOne is an AI-forward company. We actively use AI across our business to improve productivity, decision-making, and outcomes - and we are intentional about hiring people who are curious, hands-on, actively apply AI, and lead by example as technology continues to evolve
Role & Responsibilities
  • Develop and implement world-class collection strategies to improve cash flow and minimize bad debt.
  • Supervise and analyze collections processes and results to ensure continuous improvement and detailed execution.
  • Collaborate with regional collections and sales teams to share standard methodologies, ensuring consistent and optimized processes.
  • Cultivate effective communication and problem-solving by building positive relationships with key customers, collaborators, and team members.
  • Ensure strict compliance with all relevant legal and regulatory requirements in various markets.
  • Prepare regular reports and presentations for management regarding the status and performance of collections activities.
  • Resolve and address any potential risks in the collections process to ensure risk mitigation and positive audit outcomes.
  • Enlist the support of cross-functional teams across regions, product areas, and functions.
  • Lead a team of professionals and/or supervisors, holding them accountable for their performance and results.
  • Adapt departmental plans and priorities as needed to address resource constraints or operational challenges.

Travel Estimated: 10%
What we need to see from you
What you offer
  • Bachelor's degree in Business Administration, Finance, or a related field
  • Proven experience in Collections management, with at least 5 years in a leadership or managerial role
  • Strong leadership abilities, with experience managing teams and ensuring the achievement of departmental goals
  • Solid understanding of financial processes, procedures, and reporting standards
  • Proficiency in accounting software and financial tools (e.g., ERP systems, Excel, etc.)
  • Excellent problem-solving and analytical skills, with the ability to address operational challenges effectively
  • Strong communication skills to provide guidance and support to the team and collaborate with other departments
  • Ability to manage resources effectively and adapt plans to address operational needs
  • Strong analytical skills and experience with Collections software and tools
  • Excellent communication and negotiation skills
  • Ability to thrive in a dynamic and multicultural environment

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
Success Criteria
  • Improve cash flow and collections performance by reducing DSO, meeting cash collection targets, and maintaining strong collection effectiveness.
  • Reduce aged receivables and bad debt exposure through proactive overdue account management, disciplined write-off controls, and accurate risk forecasting.
  • Strengthen collections processes, reporting, and controls by improving dispute resolution, invoice-to-cash efficiency, audit compliance, and forecast accuracy.
  • Lead a high-performing collections team while building strong partnerships with Sales, Finance, regional stakeholders, and key customer accounts.

Organizational Alignment
  • Reports directly to the Finance Operations Manager
  • Operations, Sales, Finance team

What we offer
  • Generous pay with bonus structure (quarterly or bi-annual depending on the role)
  • Independent environment without a lot of red tape where you are empowered to make decisions
  • Substantial benefits package that includes:
  • Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions plus additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
  • 401k program with employer matching 50% up to the first 10% of employee's contributions
  • Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
  • Access to EAP and concierge services plus pre-paid legal at no cost
  • Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
  • Employee stock purchase plan
  • Learning and development opportunities galore, tuition reimbursement, and much more!
  • Specific to Nashville and Milwaukee-based office employees: company-paid parking
  • Winning culture, inclusive environment, and friendly people all over the world
  • A remote-friendly organization, with colleagues working remotely either part or full-time

Target compensation for this role will be $105K - 120K USD (mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates' qualifications, experience, education, and work location.
We are not able to consider candidates residing in the state of Hawaii currently.
Job Function
Finance
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs, and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

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