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Gulf Coast JFCS

Refugee Case Manager

North Port, FL · On-site

$21.15/hr

Are you excited by the prospect of working for an organization that truly values your contributions ... family support, job and employment transition, housing, food, transportation, and home care ...

Bethany Christian Services

Refugee Case Manager

Memphis, TN · On-site

$17.75 - $22.75/hr

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving ... Support volunteers from local community groups by providing information and training, as needed;

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How much do refugee support worker jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for refugee support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What are some common challenges Refugee Support Workers face when assisting clients, and how are these typically addressed?

Refugee Support Workers often encounter challenges such as language barriers, cultural differences, and clients' experiences of trauma. To address these, they frequently collaborate with interpreters, receive cultural competency training, and work closely with mental health professionals. Building trust with clients is key, and support workers are trained to provide empathetic, trauma-informed care while connecting refugees with resources for housing, employment, and legal aid. Regular team meetings and supervision help staff reflect on cases and share effective strategies.

What are the key skills and qualifications needed to thrive as a Refugee Support Worker, and why are they important?

To thrive as a Refugee Support Worker, you need a background in social work, case management, or a related field, along with knowledge of immigration and asylum processes. Familiarity with case management systems, translation tools, and safeguarding protocols is often required. Strong interpersonal skills, cultural sensitivity, and resilience are essential for building trust and supporting clients through challenging transitions. These skills ensure effective advocacy, resource coordination, and positive outcomes for refugees navigating complex support systems.

What are Refugee Support Workers?

Refugee Support Workers are professionals who assist refugees and asylum seekers with their integration into a new country. They provide practical support, such as helping with housing, accessing healthcare, education, legal rights, and employment opportunities. Their role often includes advocacy, emotional support, and connecting individuals to local services. Refugee Support Workers play a crucial part in helping newcomers adjust to their new environment and rebuild their lives after displacement.
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Refugee Case Manager

Refugee Case Manager

Gulf Coast JFCS

North Port, FL • On-site

$21.15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 hours ago

Job description

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?
WHAT YOU WILL DO:
The Refugee Case Manager is a non- exempt position responsible for the provision of services to refugees and eligible clients that lead to their social integration. The Refugee Case Manager will be responsible for the completion of enrollments, assessments, client eligibility determinations, and client data collection in order to help refugees and their families achieve success in their integration into life in the United States. In this role the Refugee Case Manager will also work across refugee programs.
  • Enroll eligible clients by completing all necessary forms.
  • Provide orientation to newly enrolled clients.
  • Assist refugees in developing individualized service plans so that they may achieve self-sufficiency.
  • Conduct quarterly assessments of service plans.
  • Provide case management, refugees enrolled in the program.
  • Determine the needs for medical, legal, mental health, employment, educational, and social services.
  • Assist clients with enrolling in services that are geared towards their Service Plans.
  • Assess client transportation needs and, as needed, provide transportation.
  • Accompany refugees to appointments.
  • Maintain and document in case files for each client in accordance with funder regulations and as required by the agency.
  • Prepare and document financial assistance provided towards the client's goals.
  • Complete the funder and agency forms.
  • Ensure that all grant guidelines are followed and that deadline dates are met.
  • Perform other related duties as requested by the Program Manager and Director of Refugee Services.

WHAT WE OFFER:
  • $21.15 per hour
  • 15 PTO days per year
  • 13 Paid holidays
  • Medical, Dental & Vision insurance
  • Healthcare Concierge
  • Financial Wellness Program
  • Dependent Care Flexible Spending Account
  • Immediate eligibility for 403b Savings Plan with 25% match
  • Supplementary Accident, Hospital Indemnity and Specified Disease insurance
  • Paid Life/AD&D insurance
  • Pet, Legal and Identity Theft programs
  • Continuous training and professional development opportunities
  • Mileage Reimbursement
  • An opportunity to make the world a better place!

WHAT YOU WILL NEED:
  • Bachelor's degree in social services related field is preferred.
  • Previous experience working with refugees and immigrants preferred.
  • Two (2) years of successful relevant experience, or a combination of education and life experience required.
  • Excellent writing and analytical skills.
  • Ability to deal professionally, courteously, and efficiently with community partners, clients, and other employees.
  • Bilingual, preferably in languages most spoken by clients
  • Knowledge of community organization and resources
  • Strong verbal and written communication skills.
  • Must have a valid driver's license with auto insurance coverage.

WHO WE ARE:
From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.
Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.
Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers' compensation status, or any other characteristic protected by federal, state, or local law.
Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization's background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration
Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.

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