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Refugee Assistant information

What is the difference between Refugee Assistant vs Case Worker?

AspectRefugee AssistantCase Worker
Required CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; often requires social work or counseling certifications
Work EnvironmentNonprofit organizations, government agencies, community centersSocial service agencies, nonprofits, government offices
Employer & Industry UsagePrimarily in refugee support and humanitarian sectorsIn social services, including refugee and vulnerable populations
Common Search & Comparison IntentYesYes

Refugee Assistants and Case Workers both support vulnerable populations, often working in similar environments. While Refugee Assistants typically focus on providing immediate support and assistance to refugees, Case Workers tend to handle more comprehensive case management and social services. Both roles require relevant certifications and are employed within nonprofit and government sectors dedicated to social and refugee services.

What degree do I need to work with refugees?

Refugee assistants typically do not require a specific degree, but a background in social work, human services, psychology, or related fields can be beneficial. Relevant skills include cultural competency, communication, and case management, and some positions may require certification or training in refugee or immigrant services.

What cities are hiring for Refugee Assistant jobs?

Cities with the most Refugee Assistant job openings:

What are the most commonly searched types of Refugee jobs?

The most popular types of Refugee jobs are:

What states have the most Refugee Assistant jobs?

States with the most job openings for Refugee Assistant jobs include:

What are popular job titles related to Refugee Assistant jobs?

For Refugee Assistant jobs, the most frequently searched job titles are:

Infographic showing various Refugee Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Care Coordinator - Refugee Employment

Milwaukee, WI • On-site

LSS of WI & UP MI
See more jobs at LSS of WI & UP MIexternal

$21.90/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Care Coordinator - Refugee Resettlement Program
Lutheran Social Services of Wisconsin & Upper Michigan (LSS)
Are you passionate about helping individuals and families build new lives and achieve economic independence? Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Care Coordinator to join our Refugee Resettlement Program. In this rewarding role, you will help refugees successfully transition into the workforce by developing employment opportunities, building employer partnerships, leading employment readiness workshops, and providing individualized support to clients as they navigate life in the United States.
This position is ideal for someone who enjoys teaching, building community connections, advocating for others, and making a meaningful difference in the lives of refugees and immigrants.
What You'll Do
As a Care Coordinator, you will:
  • Develop and implement individualized service plans that help refugee clients achieve employment goals.
  • Assess client needs and identify strengths, barriers, and opportunities for successful employment.
  • Build and maintain relationships with local employers to identify job opportunities.
  • Conduct weekly Employment Workshops covering topics such as workplace expectations, timeliness, communication, hygiene, paychecks, workplace culture, and job readiness skills.
  • Coordinate services and connect clients with community resources and supports.
  • Collaborate with refugee families, community partners, interpreters, and service providers.
  • Facilitate client meetings and advocate for client success.
  • Assist clients with employment onboarding paperwork and requirements.
  • Coordinate orientation dates and times with employers and arrange interpretation services for clients when needed.
  • Develop and maintain relationships with local employers to identify employment opportunities for refugees.
  • Develop and update resumes, share job leads and employment resources, and assist clients with completing employment applications when needed.
  • Maintain accurate and timely documentation in accordance with LSS, funder, and program requirements.
  • Prepare monthly and other required Excel reports for funders.
  • Complete semi-annual and annual narratives for funders
  • Work a flexible schedule that may include occasional evening and weekend hours based on client needs.
  • Report all data on behalf of refugees into designated funders' databases

What We're Looking For
Required Qualifications
  • High School Diploma or equivalent.
  • Valid driver's license, reliable transportation, and ability to meet LSS driving requirements.
  • Strong communication, organization, and relationship-building skills.
  • Ability to work effectively with individuals from diverse cultural backgrounds.
  • Proficiency with computers, Microsoft Office applications, email, and electronic documentation systems.

Preferred Qualifications
  • Bachelor's degree in Social Work, Sociology, Psychology, Human Services, or a related field or three (3) years of experience working with refugee resettlement, immigration services, workforce development, case management, or related human services programs.
  • Experience facilitating groups, leading workshops, training, or presentations.
  • Knowledge of community resources and employment services.
  • Bilingual abilities strongly preferred, especially:
    • Dari
    • Pashto
    • Rohingya
    • Swahili
    • Somali
    • Spanish

Why Join LSS?
At LSS, our mission is to inspire hope, create opportunity, and help people achieve their full potential. When you join our team, you'll be part of an organization dedicated to serving individuals, families, and communities across Wisconsin and Upper Michigan.
Benefits & Perks
  • Public Service Loan Forgiveness (PSLF) eligible employer
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (FSA)
  • Mileage Reimbursement
  • Generous Paid Time Off (PTO)
  • 10 Paid Holidays Annually
  • 403(b) Retirement Plan
  • Annual Compensation Review Process
  • Employee Assistance Program (EAP)
  • Service Awards and Employee Recognition Programs
  • Ongoing Professional Development Opportunities

Work Environment & Travel
  • Community-based position working in client homes, offices, and community settings.
  • Frequent local travel required; some overnight travel may occur.
  • Position may require bending, kneeling, climbing stairs, and accessing various community locations.
  • Ability to respond appropriately in crisis situations and challenging client interactions.

Make an Impact
Every day, refugees arrive in our communities seeking safety, stability, and opportunity. As a Care Coordinator, you'll play a vital role in helping individuals gain meaningful employment, build confidence, and establish successful futures for themselves and their families.
Apply today and join a mission-driven organization committed to compassionate service and lasting impact.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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