Refractory Sales Representative Jobs (NOW HIRING)

Position Summary

The Regional Manager works with customers across a broad range of heavy industrial markets, including but not limited to dust control and mitigation, foundries, steel mills, glass manufacturing, paper mills, waste-to-energy facilities, coal-fired power plants, refractory producers, and other industrial process industries.

The Regional Manager serves as the primary customer contact throughout the sales process by identifying customer needs, recommending technical solutions, coordinating with engineering and internal departments, and ensuring a high level of customer satisfaction. Success in this position requires strong consultative selling skills, technical aptitude, business development experience, and the ability to independently manage a sales territory.

This position requires extensive travel (minimum 50%) and the ability to effectively communicate the capabilities and benefits of Mixer Systems' mixing and material handling solutions.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following: 

Business Development & Territory Growth

• Meet or exceed assigned annual sales objectives.
• Develop new business opportunities while expanding existing customer relationships.
• Retain and ensure the satisfaction of existing customers.
• Manage sales expenses within established budget guidelines.
• Develop and execute a strategic territory business plan.
• Research prospective customers, target markets, and industry opportunities to identify new business.

Territory Management & Sales Operations

• Manage all customer inquiries received by phone, email, and other communication channels in a professional and timely manner.
• Respond promptly and professionally to customer inquiries.
• Manage the complete sales process from prospecting through project completion.
• Maintain accurate contacts, opportunities, lead conversions, and sales activities within Zoho CRM.
• Prepare quotations, proposals, technical documentation, and sales forecasts.
• Develop equipment quotations, conceptual layouts, sketches, and equipment configurations as required.
• Coordinate with Engineering, Operations, and Customer Service to ensure successful project execution.
• Interface regularly with the Engineering Department to review proposals, quotations, and active customer orders.
• Assist customers in identifying equipment configurations and engineered solutions that best meet their operational needs.

Customer Engagement & Business Development

• Conduct customer visits, facility evaluations, and technical sales presentations.
• Develop strong customer relationships through regular communication and follow-up.
• Conduct on-site customer visits to evaluate applications, review jobsite conditions, and recommend appropriate equipment solutions. 
• Generate new business through prospecting, cold calling, networking, referrals, and customer relationship development.
• Coordinate product demonstrations and technical discussions when appropriate.
• Represent the Company at trade shows, industry events, customer meetings, and association functions.
• Coordinate and conduct Lunch & Learn presentations for engineering firms, customers, and industry partners.
• Identify opportunities for equipment upgrades, replacement systems, aftermarket parts, and service.

Strategy & Communication

• Monitor competitors, industry trends, and market conditions.
• Develop territory sales strategies and plans to achieve future sales growth. 
• Identify future equipment opportunities and maintain a healthy sales pipeline. 
• Collaborate with Marketing by providing customer insights, market trends, and ideas for blogs, promotional content, and industry messaging.
• Provide market feedback to Engineering and Leadership regarding customer needs and product improvements.
• Maintain consistent communication and collaboration with internal departments.
• Maintain productive working relationships with independent sales representatives, distributors, and strategic business partners while providing support as needed.
• Prepare territory forecasts, pipeline reports, and sales activity updates.

Products & Industries Supports

The Regional Manager supports customers across a variety of heavy industrial markets. While experience in every application is not required, familiarity with one or more of the following industries and equipment is beneficial.

Industries Served

• Dust control and dust mitigation 
• Heavy industrial manufacturing 
• Foundries 
• Steel mills 
• Glass manufacturing 
• Paper mills 
• Coal-fired power plants 
• Waste-to-energy facilities 
• Refractory material production 
• Other industrial process manufacturing environments 

Equipment & Systems

• Dust conditioning mixing systems 
• Green sand mulling mixers 
• Refractory mixers for dry blending and low-moisture castables 
• Glass production mixers 
• Skip hoist material conveyors 
• Belt conveyor systems 
• Material storage silos and bins 
• Complete batch plant systems 
• Custom electrical controls 
• Engineered material handling systems

Minimum Qualifications

• High School Diploma or equivalent with additional technical, mechanical, manufacturing, or industrial experience.
• Minimum five (5) years of technical sales experience within industrial equipment, dust collection, air pollution control, material handling, process equipment, manufacturing, or a related industry.
• Proven record of developing new business and growing existing customer relationships.
• Experience managing technical or engineered equipment sales.
• Strong consultative selling and relationship management skills.
• Working knowledge of CRM software and Microsoft Office.
• Ability to travel at least 50% of the time.
• Valid driver's license with an acceptable driving record.

Preferred Qualifications

• Associate's or Bachelor's degree in Business, Engineering, Industrial Technology, Manufacturing, or a related field.
• Seven (7) or more years of related industry experience.
• Experience selling capital equipment or engineered industrial systems.
• Established relationships within industrial manufacturing markets.
• Experience with Zoho CRM or similar CRM software.
• Knowledge of industrial processes related to dust control and mitigation, foundries, steel production, glass manufacturing, paper mills, refractory production, waste-to-energy facilities, or similar heavy industrial industries is highly desirable.
• Experience supporting customers with bulk material handling, industrial mixing, conveying, batching, or custom process equipment is preferred.

Competencies

• Strong technical aptitude with the ability to understand and communicate engineered equipment solutions.
• Excellent verbal, written, and presentation skills.
• Strong customer relationship and consultative selling skills.
• Proficiency with CRM software, Microsoft Word, Excel, Outlook, and related business systems.
• Strong analytical, organizational, and time management skills.
• Ability to manage multiple projects and priorities simultaneously.
• Strong negotiation and problem-solving skills.
• Self-motivated with the ability to work independently.
• Results-oriented with a commitment to achieving sales objectives.
• Ability to collaborate effectively with Engineering, Operations, and Customer Service.
• Spanish language skills are a plus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

• Work is performed in office settings, customer facilities, manufacturing environments, and trade show locations.
• Frequent travel throughout the assigned territory, including overnight travel.
• Exposure to industrial manufacturing environments requiring adherence to established safety policies and personal protective equipment (PPE) requirements.
• Standard workdays are typically 8-10 hours, with additional hours as business needs require.

Physical and Mental Demands

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Regularly required to sit, stand, walk, and drive.
• Must have a full range of body movement, including use of hands and fingers, bending, squatting, crouching, kneeling, climbing stairs, and reaching overhead.
• Requires sufficient agility to safely move throughout office, manufacturing, customer facilities, and industrial job sites.
• May occasionally lift and carry up to 25 pounds.
• Ability to travel a minimum of 50% of the time, including overnight travel by automobile and commercial airline.
• Ability to visit customer facilities, manufacturing plants, construction sites, and trade show environments.
• Ability to operate a motor vehicle and maintain insurability.

Mental Demands

• Ability to analyze customer requirements and recommend appropriate technical solutions.
• Ability to prioritize multiple projects, customer requests, and deadlines simultaneously.
• Ability to exercise sound judgment and make independent business decisions.
• Strong problem-solving and critical thinking skills.
• Ability to effectively negotiate, influence, and build long-term customer relationships.
• Ability to communicate professionally and effectively with customers, coworkers, management, vendors, and business partners.
• Ability to maintain accuracy and attention to detail while working under deadlines and managing competing priorities.
• Ability to adapt to changing customer needs, business priorities, and travel schedules.

Why You’ll Love Working At Mixer Systems: At Mixer Systems, you’ll join a collaborative and down-to-earth team that treats each other like family. We combine the stability of a long-standing, well-respected company with the energy of a team that values innovation, continuous improvement, and genuine connection. Enjoy competitive pay, great benefits, and the opportunity to grow your career in an environment where your contributions truly make an impact.

Apply today and be part of a company that’s been shaping concrete solutions for over 46 years!

Mixer Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Employment with Mixer Systems, Inc. is on an at-will basis. Nothing in this job posting or any related materials should be construed as a guarantee of employment for any specific duration.

Applicants must be authorized to work in the United States. Mixer Systems, Inc. participates in E-Verify to confirm employment eligibility.

Notice to Recruiters: Mixer Systems, Inc. does not accept unsolicited resumes from agencies. Submissions without a signed agreement will become the property of Mixer Systems, Inc., and no placement fees will be paid.