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Refractive Surgery Coordinator Jobs (NOW HIRING)

EyeSouth Partners

Surgery Coordinator

Douglas, GA · On-site

Explains cataract and refractive surgery options in clear, patient-friendly terms, including ... Coordinates communication between surgeons, ASC or hospital teams, anesthesia, and referring ...

EyeSouth Partners

Surgery Coordinator

Panama City, FL · On-site

Explains cataract and refractive surgery options in clear, patient-friendly terms, including ... Coordinates communication between surgeons, ASC or hospital teams, anesthesia, and referring ...

EyeSouth Partners

Surgery Coordinator

Valdosta, GA · On-site

Explains cataract and refractive surgery options in clear, patient-friendly terms, including ... Coordinates communication between surgeons, ASC or hospital teams, anesthesia, and referring ...

EyeSouth Partners

Surgery Coordinator

Tifton, GA · On-site

Explains cataract and refractive surgery options in clear, patient-friendly terms, including ... Coordinates communication between surgeons, ASC or hospital teams, anesthesia, and referring ...

NVISION Eye Centers

Surgical Coordinator

La Mesa, CA · On-site

$60K - $79K/yr

Cataract & Refractive Surgery Scheduling Coordinator We are seeking an experienced, highly motivated, and patient-focused Cataract & Refractive Surgery Scheduling Coordinator to join our fast-paced ...

EYE-Q Vision Care

Refractive Counselor

Fresno, CA · On-site

$23 - $28/hr

... surgery and revenue cycle operations involving refractive surgery and premium cataract surgery ... Coordinates financing/payment processing/collections for LASIK services * Performs LASIK counseling ...

EYE-Q VISION CARE

Refractive Counselor

Fresno, CA · On-site

$23 - $28/hr

... surgery and revenue cycle operations involving refractive surgery and premium cataract surgery ... Coordinates financing/payment processing/collections for LASIK services * Performs LASIK counseling ...

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Refractive Surgery Coordinator information

What are the primary responsibilities of a refractive surgery coordinator during a typical patient care cycle?

A Refractive Surgery Coordinator plays a crucial role in guiding patients through the entire surgical process, from initial inquiry to post-operative follow-up. Responsibilities typically include scheduling consultations, educating patients about procedures and expectations, coordinating pre-operative assessments, and ensuring all documentation and consent forms are complete. The coordinator also acts as a liaison between patients, surgeons, and clinical staff, facilitating clear communication and smooth transitions at each stage of care. This role requires excellent organizational skills and a strong commitment to patient service.

What are the key skills and qualifications needed to thrive as a refractive surgery coordinator, and why are they important?

To thrive as a Refractive Surgery Coordinator, you need a solid understanding of ophthalmic procedures, patient scheduling, and pre/post-operative care, often supported by experience in ophthalmology or medical office administration. Familiarity with electronic medical records (EMR) systems, patient management software, and knowledge of refractive surgery equipment are typically required. Excellent organizational skills, attention to detail, and strong interpersonal communication help ensure smooth patient experiences and effective coordination with surgical teams. These competencies are crucial for maintaining patient safety, optimizing workflow, and supporting successful surgical outcomes.

What is a refractive surgery coordinator?

A Refractive Surgery Coordinator is a specialized administrative professional who manages the scheduling, patient education, and coordination of refractive eye surgeries such as LASIK or PRK. They act as a liaison between patients, surgeons, and clinical staff, ensuring all pre-operative and post-operative processes run smoothly. Their responsibilities often include conducting initial screenings, handling paperwork, explaining procedures and financing options, and addressing patient concerns throughout the surgical journey. This role is vital in providing a positive patient experience and maintaining the efficiency of a refractive surgery practice.
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Refractive Surgery Coordinator jobs near you
Infographic showing various Refractive Surgery Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Surgery Coordinator

The Eye Center of North Florida

Panama City, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Company Overview
Eye Center of north Florida was formed in 1999 and is the most established and trusted eye care practices in the Florida panhandle. (ECNF) offers Lipiflow Dry Eye Treatment, Low Vision Rehabilitation, Low Vision Rehabilitation,Optos Retinal Imaging, Macular Degeneration, Genetic Testing- Macula Risk Testing , Drop less Cataract Surgery, Refractive procedures along with cosmetic specialties, contact lenses and an optical shop.
Position Summary
A Surgery Coordinator is responsible for managing all administrative and clinical support activities related to scheduling surgical procedures for ophthalmology patients. This role ensures seamless coordination between patients, surgeons, surgical facilities, anesthesia teams, insurance providers, and clinical staff. The Surgery Coordinator plays a critical role in optimizing the surgical schedule, ensuring accurate documentation, and supporting an excellent patient experience.
Responsibilities
Surgical Scheduling and Calendar Management
  • Schedules ophthalmic surgeries (e.g. cataract, glaucoma, retina, oculoplastic, pediatric) according to surgeon availability and facility requirements.
  • Coordinates pre-op testing (biometry, OCT, topography, labs, PCP clearance) as required.
  • Confirms all necessary equipment, lenses (IOLs), and special supplies are ordered ahead of procedure dates.
  • Coordinates, processes, and routes all paperwork as required to meet physician and facility requirements. Provides accurate, thorough, and complete documentation of all information pertinent to patient treatment(s).

Insurance & Authorization Management
  • Obtains pre-authorizations for surgery, ensure coverage, and verify benefits for surgical procedures, diagnostic tests, and special implants (e.g. premium IOLs)
  • Documents authorization details in the EMR and communicate requirements to patients
  • Provides cost estimates and discusses financial responsibility when appropriate.

Patient Coordination and Communication
  • Contacts patients to confirm surgery dates, arrival times, and instructions
  • Provides patients with pre-operative and post-operative instructions and education materials.
  • Answers patient questions about preparation, recovery, medications, and timelines via all communication methods
  • Schedules postoperative appointments.
  • Interacts with patients, physicians, and other staff in office and at the surgical facility as needed.
  • Continues care during post-operative period by supporting triage needs and questions, obtaining testimonials or additional survey and feedback communication from the patient.

Patient Education and Counseling
  • Explains cataract and refractive surgery options in clear, patient-friendly terms, including:
    • Premium IOLs (Toric, Multifocal, EDOF), monovision strategies, and target refractions
    • Laser vision correction procedures (LASIK, PRK, SMILE) and Phakic IOL where applicable
  • Discusses benefits, risks, candidacy criteria, expected visual outcomes, recovery timelines, activity restrictions, and realistic expectations.
  • Aligns recommendations to patient lifestyle goals and surgeon guidance, document preferences, questions, and decision points.
  • Reviews out-of-pocket costs for premium lenses and refractive procedures, financing options, and payment timelines according to practice policy (no clinical promises or guarantees)

Clinical Operations and Patient Support
  • Tracks and follows up on post-op care, surgical outcomes, and any required rescheduling.
  • Maintains accurate waitlists and optimizes block time usage for surgeons.
  • Serves as the primary point of contact for patients throughout the surgical process.,
  • Provides compassionate support to reduce patient anxiety and improve overall satisfaction.
  • Contribute to team effort by completing additional tasks or projects as directed.
  • Attends Ambulatory Surgeryl Center meetings as needed and approved by management.

Documentation, Chart Preparation, and Compliance
  • Prepares and maintains accurate surgical packets, consent forms, charts, and operative documentation.
  • Coordinates communication between surgeons, ASC or hospital teams, anesthesia, and referring providers.
  • Maintains up-to-date documentation and knowledge regarding co-management with referring providers and ensures compliance with the scheduling
  • Ensures medical clearances are completed and documented as needed.
  • Ensures all documentation meets regulatory, medical, and organizational standards.
  • Maintains accurate logs for surgeries, cancellations, and reschedules.
  • Protects patients information under HIPAA guidelines.

Qualifications
  • High School Diploma or equivalent
  • Minimum 2 years of experience as a Surgical Scheduler/Coordinator or equivalent title; ophthalmology experience preferred
  • Experience with EHR software; Nextech/ICP experience strongly preferred
  • Knowledge of contracted insurance plans and procedures
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced clinical environment.
  • Must have ability to travel to all practice locations as necessary

Company Benefits
We offer a competitive benefits package to our employees:
  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package

We also offer the following benefits for FREE:
  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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