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Refinery Operations Jobs in Michigan (NOW HIRING)

Lyra Technology Group

Head of Operations

Detroit, MI · On-site

$110K - $130K/yr

Head of Operations - Role Overview: The Head of Operations is a hands-on leadership role ... Develop, document, and continuously refine standard operating procedures (SOPs) for recurring ...

Raymondjames

DevOps Engineer

Southfield, MI · Hybrid

$70K - $115K/yr

Expertise in designing and refining Docker images to create secure images * General knowledge of containers and modern Platform Engineering or DevOps practices * Ability to troubleshoot ...

Lyra Technology Group

Head of Operations

Detroit, MI · On-site

Head of Operations - Role Overview: The Head of Operations is a hands-on leadership role ... Develop, document, and continuously refine standard operating procedures (SOPs) for recurring ...

iMBranded

Operations Business Partner

Troy, MI

The Operations Business Partner (OBP) is the strategic "force multiplier" for the Chief Operating ... Act as a support lead for department heads to document, refine, and standardize Operating ...

SSA Group

Food Service Operations Manager

Royal Oak, MI · On-site

$60K - $70K/yr

With 50 years in the business, SSA has refined the basics while pioneering better ways forward ... Food Service Operations Manager Reports to: General Manager Responsibilities * Show dynamic ...

ssagroup

Food Service Operations Manager

Detroit, MI · On-site

With 50 years in the business, SSA has refined the basics while pioneering better ways forward ... Food Service Operations Manager Reports to: General Manager Responsibilities * Show dynamic ...

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Refinery Operations information

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How much do refinery operations jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for refinery operations in Michigan is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $24.09 per hour, depending on experience, location, and employer.

What do operators do in a refinery?

Refinery operators monitor and control equipment used in the processing of crude oil into products like gasoline, diesel, and jet fuel. They interpret data from gauges and control panels, perform routine maintenance, and ensure safety protocols are followed to maintain efficient and safe operations.

What job makes $10,000 a month without a degree?

Refinery operations roles typically do not pay $10,000 a month without specialized experience or certifications. High-paying jobs in the oil and gas industry, such as senior engineers or plant managers, often require relevant technical training or industry experience rather than a traditional degree. Skilled trades like pipeline welding or offshore drilling can also offer high earnings with vocational training and certifications.

What are some common challenges faced in refinery operations and how are they typically addressed?

One common challenge in refinery operations is managing the complexity of processes while maintaining strict safety and environmental standards. Operators must constantly monitor equipment and adjust parameters to optimize production, often responding quickly to changing conditions. Effective communication and teamwork are essential, as operators frequently collaborate with maintenance, engineering, and safety teams to troubleshoot issues. Regular training and adherence to established protocols help mitigate risks and ensure smooth operations.

What jobs pay 500,000 a year in the US?

In refinery operations, high-paying roles such as refinery managers, plant directors, or chief engineers can earn salaries approaching or exceeding $500,000 annually, especially with extensive experience, advanced certifications, and leadership responsibilities. These positions often require strong technical skills, industry knowledge, and management expertise, and may include bonuses or profit-sharing components.

What is the difference between Refinery Operations vs Refinery Maintenance Technician?

AspectRefinery OperationsRefinery Maintenance Technician
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma; technical certifications or vocational training
Work EnvironmentControl rooms, plant floors, and process areasMaintenance workshops, plant floors, and equipment areas
Employer & Industry UsageRefineries, petrochemical plants, energy companiesRefineries, petrochemical plants, industrial facilities

Refinery Operations focus on managing and controlling the refining process, ensuring safety and efficiency, while Refinery Maintenance Technicians handle equipment repairs and upkeep. Both roles are essential in the refinery industry and often work closely together to maintain smooth plant operations.

What jobs pay 2000 a day?

Refinery operations jobs typically do not pay $2,000 a day; high-paying roles in the industry, such as senior engineers or plant managers, may earn this level of daily compensation, especially with extensive experience, specialized skills, and certifications. These roles often require advanced technical knowledge, safety training, and leadership responsibilities within the refinery environment.

What are refinery operations?

Refinery operations involve the processes and activities required to convert crude oil into usable products such as gasoline, diesel, jet fuel, and other petrochemicals. This includes tasks like distillation, cracking, blending, and treating to remove impurities and produce high-quality fuels and chemicals. Operators monitor and control equipment, ensure safety and environmental compliance, and perform routine maintenance to keep the refinery running efficiently. The goal of refinery operations is to maximize output while minimizing costs and environmental impact.

What are the key skills and qualifications needed to thrive in Refinery Operations, and why are they important?

To thrive in Refinery Operations, you need a solid understanding of chemical processes, mechanical systems, and safety protocols, often supported by a degree in engineering or relevant technical certifications. Familiarity with process control systems, distributed control systems (DCS), and safety management tools is typically required. Strong problem-solving skills, attention to detail, and effective teamwork set outstanding operators apart. These skills and qualifications are crucial to ensure safe, efficient, and compliant refinery operations in a highly regulated and complex environment.
What are popular job titles related to Refinery Operations jobs in Michigan? For Refinery Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Refinery Operations jobs in Michigan look for? The top searched job categories for Refinery Operations jobs in Michigan are:
Refinery Operations jobs near you

Director Customer Operations

EG Professional

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Director, Customer Operations

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.

We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone.

The Role

Campspot is seeking a Director of Customer Operations to lead and scale our Customer Support organization. This role will have direct oversight of the customer support team and will be responsible for driving operational excellence, team performance, and customer satisfaction.

The ideal candidate is a strategic operator and people leader who thrives on building high-performing teams, introducing meaningful metrics, and continuously improving processes to deliver a best-in-class customer experience.

Key Responsibilities

Team Leadership & Management

  • Lead, coach, and develop the Customer Support team, including managers and frontline support staff
  • Foster a customer-first culture focused on empathy, accountability, and continuous improvement
  • Research and implement new tools, including AI, to improve efficiency and customer experience
  • Manage relationships with vendor service providers
  • Develop planning forecast and match with staffing needs
  • Identify key bottlenecks and gaps across customer journey
  • Collaborate with Product to prioritize bug resolution
  • Analyze customer feedback to surface themes with broader product and strategy implications
  • Implement omni-channel monitoring and escalation across owned and public touchpoints
  • Manage QA of support interactions and investigate process breakdowns
  • Directly manage high-sensitivity service escalations
  • Partner with HR and leadership on hiring, onboarding, performance management, and career development

Operational Excellence

  • Own the day-to-day operations of Customer Support, ensuring consistent, high-quality service delivery
  • Design, implement, and refine scalable support processes and workflows
  • Identify inefficiencies and drive process improvements to enhance productivity and customer outcomes

Metrics & Performance Management

  • Define, track, and report on key customer support metrics (e.g.,response times, resolution times, ticket volume)
  • Use data and insights to identify trends, guide decision-making, and drive measurable improvements
  • Establish clear performance goals and accountability across the team

Customer Experience & Cross-Functional Collaboration

  • Serve as a champion for the customer, ensuring feedback and insights are shared with Product, Engineering, Sales, and other CX stakeholders
  • Partner cross-functionally to address root causes of customer issues and improve the end-to-end customer journey
  • Support major initiatives, product launches, and change management efforts impacting customers
Qualifications
  • 7+ years of experience in customer support, customer operations, or customer experience roles
  • 5+ years of experience leading and managing teams, including people managers
  • Proven experience building or scaling customer support operations in a SaaS or technology environment
  • Strong analytical skills with hands-on experience defining and using performance metrics
  • Excellent communication, leadership, and stakeholder management skills
  • Passion for delivering exceptional customer experiences and developing people

Nice to Have

  • Experience with support platforms (e.g., Hubspot and Aircall)
  • Background in process improvement methodologies (Lean, Six Sigma, or similar)
  • Experience working in a growth-stage or scaling organization
  • Experience working with third party service providers, including onshore and offshore

Compensation and Benefits

  • Anticipated starting annual salary: $110k-$130k
  • Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
  • 401(k) plan with employer match
  • Flexible and casual work environment
  • Employee camping credit to encourage getting outdoors and experiencing our product!

This role will be a hybrid schedule in the Grand Rapids MI office location.