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Refill Representative Jobs (NOW HIRING)

River Valley Family Health Centers

Refill Specialist

Montrose, CO · On-site

$18 - $23.19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Medication Refill Specialist River Valley Family Health Centers is looking for a Medication Refill ... Coordination of pharmaceutical representatives for drug samples, patient assistance, and learning ...

River Valley Family Health Center

Refill Specialist

Montrose, CO · On-site

$18 - $23.19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

River Valley Family Health Centers is looking for a Medication Refill Specialist to join our clinic ... Coordination of pharmaceutical representatives for drug samples, patient assistance, and learning ...

K'ima:w Medical Center

Medication Refill Clerk

Hoopa, CA · On-site

$23.09/hr

Medication Refill Clerk Department: Pharmacy Reports To: Director of Pharmacy Salary Level: $23.09 ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Medix Infusion

CUSTOMER SERVICE REPRESENTATIVE

Addison, TX · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative/Patient Service Representative We are looking for an enthusiastic ... The Patient Support Specialist will enter new refill orders received into the EMR system and notify ...

Medix Infusion

Customer Service Representative

Addison, TX

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Support Representative is responsible for requesting extension orders from provider ... The Patient Support Specialist will enter new refill orders received into the EMR system and notify ...

Medix Infusion

CUSTOMER SERVICE REPRESENTATIVE

Addison, TX

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Support Representative is responsible for requesting extension orders from provider ... The Patient Support Specialist will enter new refill orders received into the EMR system and notify ...

Medix Infusion

CUSTOMER SERVICE REPRESENTATIVE

Addison, TX · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Support Representative is responsible for requesting extension orders from provider ... The Patient Support Specialist will enter new refill orders received into the EMR system and notify ...

Vita Bella, LLC

Customer Service Representative

$36K - $52K/yr

... Representative to support our patient monitoring team. This role is essential in ensuring patients ... Monitor medication refill needs and follow up on refill requests with patients/providers * Assist ...

ContinuumRx

Patient Care Representative

Chantilly, VA · On-site

$17.50 - $21.50/hr

Maintain team schedule for patient follow-up/refill assessments and deliveries. Participates in ... Provide delivery representative with patient pick-up forms and assist with scheduling of pick-up of ...

RE Pharmacy

Intake Representative

Palm Desert, CA

$20 - $25/hr

Intake Representative Department: Patient Services/Intake Report to: Intake Supervisor Position ... Obtain refill authorizations and check status of Pre Authorizations with PA team 2. Complete ...

ContinuumRX

Patient Care Representative

Chantilly, VA · On-site

$17.50 - $21.75/hr

Maintain team schedule for patient follow-up/refill assessments and deliveries. Participates in ... Provide delivery representative with patient pick-up forms and assist with scheduling of pick-up of ...

RE Pharmacy

Intake Representative

Palm Desert, CA · On-site

Intake Representative Department: Patient Services/Intake Report to: Intake Supervisor Position ... Obtain refill authorizations and check status of Pre Authorizations with PA team 2. Complete ...

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All JobsRefill Representative Jobs

Refill Representative information

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$10

$17

$25

How much do refill representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for refill representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a refill representative when managing prescription refill requests?

Refill Representatives often encounter challenges such as high call volumes, coordinating with pharmacies and healthcare providers, and resolving insurance or authorization issues. They must balance efficiency with accuracy to ensure patient safety and satisfaction. Additionally, managing sensitive patient information while adhering to privacy regulations like HIPAA is essential, making attention to detail and clear communication skills critical in this role.

What is a refill representative?

Refill Representatives are professionals who manage and process prescription refill requests, typically within pharmacies or healthcare settings. They communicate with patients, healthcare providers, and insurance companies to ensure medications are refilled accurately and on time. Their responsibilities often include verifying patient information, checking prescription validity, resolving issues related to insurance coverage, and maintaining accurate records. Refill Representatives play a crucial role in ensuring patients have continuous access to their necessary medications and in supporting the overall workflow of the pharmacy or healthcare team.

What is the difference between Refill Representative vs Customer Service Representative?

AspectRefill RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on refill proceduresHigh school diploma or equivalent; training on customer service skills
Work EnvironmentPharmacies, medical facilities, or healthcare settingsCall centers, retail stores, or corporate offices
Industry UsageHealthcare, pharmacy, medical supplyRetail, telecommunications, finance, healthcare
Common Search IntentRefill processes, medication refills, pharmacy rolesCustomer inquiries, service issues, product information

The main difference between a Refill Representative and a Customer Service Representative lies in their focus and work environment. Refill Representatives primarily handle medication refill requests within healthcare settings, requiring specific knowledge of pharmacy procedures. Customer Service Representatives, on the other hand, assist with general customer inquiries across various industries. Both roles require strong communication skills but serve different customer needs and industry contexts.

What are the key skills and qualifications needed to thrive as a refill representative?

To thrive as a Refill Representative, you need a solid understanding of pharmacy operations, prescription processing, and customer service, often supported by a high school diploma or pharmacy technician certification. Familiarity with pharmacy management systems, electronic health records, and prescription verification tools is typically required. Strong communication, attention to detail, and problem-solving skills help in addressing patient needs and ensuring accuracy. These skills are essential for maintaining compliance, providing excellent service, and ensuring timely medication refills for patients.
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What cities are hiring for Refill Representative jobs?

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What states have the most Refill Representative jobs?

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Refill Representative jobs near you
Infographic showing various Refill Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Refill Specialist

River Valley Family Health Centers

Montrose, CO • On-site

$18 - $23.19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Medication Refill Specialist

River Valley Family Health Centers is looking for a Medication Refill Specialist to join our clinic in Montrose, Colorado. The Medical Assistant position is a full-time position; 40 hours per week. We are a growing, exciting place to work, serving our community in a variety of ways. Come join our team!

The Mission of River Valley Family Health Centers is to provide high quality healthcare in an integrated and culturally respectful manner to our community. We offer affordable and easy access to quality care for all, while being an employer of choice. We value patient-centered, quality care, accountability, integrity, and overcoming barriers to care. We are dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. We do not discriminate against applicants or employees based on age, race, sex, color, religion, national origin, disability, veteran status, ethnicity, military obligations, gender expression, sexual orientation, pregnancy, marital status, or any other status protected by state or local law.

A day in the life of a Medication Refill Specialist includes:

  • Being the point of contact for patients regarding their prescription medication refill needs. Refilling prescriptions through provider, patient, or pharmacy requests.
  • Obtaining prior authorization of medications from the patient's insurance company.
  • Coordination of pharmaceutical representatives for drug samples, patient assistance, and learning opportunities.
  • Encouraging and promoting River Valley services related to medications, such as the pharmacy and the 340B program.
  • Providing health related education and delivery of compassionate support, attention, and assistance to patients and their families, including how to take medications correctly, how to get refills, and coordination of follow-up appointments for refills.

Compensation and Benefits

  • $18.00-$23.19/hour, depending on experience and certifications
  • Medical, Dental, and Vision Insurance
  • Life & Disability Insurance
  • AFLAC Supplemental Insurance
  • 401(k) Matching with participation after 90-days
  • Employee Assistant and Wellness Programs
  • Generous PTO accruing and available from the first day of employment
  • Continuing Education Opportunities

Qualifications

  • High School Diploma or equivalent.
  • Completion of an approved educational program for Licensed Practical Nurses, Medical Assistant, or pharmacy technician program preferred
  • Active LPN or Pharmacy Technician certification is preferred, or the ability to obtain a Provisional Pharmacy Technician (CPhT) certification prior to hire with a full and active certification within 18 months of hire
  • At least one year of experience in an ambulatory healthcare setting desired
  • BLS certification
  • Ability to travel between clinics as needed.
  • Ability to maintain positive working relationships with team members, patients, families, and others.
  • Ability to utilize a computer for time keeping, documenting electronic medical records, and to complete follow-up tasks.
  • Ability to maintain confidentiality.
  • Bilingual candidates are preferred.

This position requires long periods of standing and walking, sitting at a computer, the ability to lift, carry, push, and pull up to 35 pounds, etc. Employees are exposed to blood, body fluids, and other occupational hazards, and are required to complete mandatory vaccines, such as Tdap, Hep A, Hep B, MMR, Varicella, and the yearly flu vaccine.

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