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Refill Representative Jobs in Virginia (NOW HIRING)

The US Oncology Network

Prescription Refill LPN

Norfolk, VA · On-site

$19.50 - $46.20/hr

Responsibilities Prescription Management - Reviewing and processing refill requests from pharmacies ... The physical demands described here are representative of those that must be met by an employee to ...

ContinuumRX

Patient Care Representative

Chantilly, VA · On-site

$17.50 - $21.75/hr

Maintain team schedule for patient follow-up/refill assessments and deliveries. Participates in ... Provide delivery representative with patient pick-up forms and assist with scheduling of pick-up of ...

Holtzman Corp

Customer Service Representative

Verona, VA · On-site

$17/hr

Must have outstanding computer and telephone skills, be willing to refill propane cylinders, and attend a 2-week training program at our Mt. Jackson, VA location. Hours for these positions are Monday ...

Primo Brands

Retail Account Representative

Staunton, VA

$55K - $66K/yr

... representative will execute against national initiatives and implement local growth plans within ... Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and ...

Primo Brands

Retail Account Representative

Staunton, VA · On-site

$55K - $66K/yr

... representative will execute against national initiatives and implement local growth plans within ... Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and ...

Primo Brands

Retail Account Representative

Richmond, VA · On-site

$55K - $66K/yr

... representative will execute against national initiatives and implement local growth plans within ... Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and ...

Primo Brands

Retail Account Representative

Henrico, VA · On-site

$55K - $66K/yr

... representative will execute against national initiatives and implement local growth plans within ... Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and ...

H&M

H&M Sales Advisor- Peninsula Town Center

Hampton, VA · On-site

$15.50/hr

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

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Refill Representative information

What are some typical challenges faced by Refill Representatives when managing prescription refill requests?

Refill Representatives often encounter challenges such as high call volumes, coordinating with pharmacies and healthcare providers, and resolving insurance or authorization issues. They must balance efficiency with accuracy to ensure patient safety and satisfaction. Additionally, managing sensitive patient information while adhering to privacy regulations like HIPAA is essential, making attention to detail and clear communication skills critical in this role.

What are Refill Representatives?

Refill Representatives are professionals who manage and process prescription refill requests, typically within pharmacies or healthcare settings. They communicate with patients, healthcare providers, and insurance companies to ensure medications are refilled accurately and on time. Their responsibilities often include verifying patient information, checking prescription validity, resolving issues related to insurance coverage, and maintaining accurate records. Refill Representatives play a crucial role in ensuring patients have continuous access to their necessary medications and in supporting the overall workflow of the pharmacy or healthcare team.

What is the difference between Refill Representative vs Customer Service Representative?

AspectRefill RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on refill proceduresHigh school diploma or equivalent; training on customer service skills
Work EnvironmentPharmacies, medical facilities, or healthcare settingsCall centers, retail stores, or corporate offices
Industry UsageHealthcare, pharmacy, medical supplyRetail, telecommunications, finance, healthcare
Common Search IntentRefill processes, medication refills, pharmacy rolesCustomer inquiries, service issues, product information

The main difference between a Refill Representative and a Customer Service Representative lies in their focus and work environment. Refill Representatives primarily handle medication refill requests within healthcare settings, requiring specific knowledge of pharmacy procedures. Customer Service Representatives, on the other hand, assist with general customer inquiries across various industries. Both roles require strong communication skills but serve different customer needs and industry contexts.

What are the key skills and qualifications needed to thrive as a Refill Representative, and why are they important?

To thrive as a Refill Representative, you need a solid understanding of pharmacy operations, prescription processing, and customer service, often supported by a high school diploma or pharmacy technician certification. Familiarity with pharmacy management systems, electronic health records, and prescription verification tools is typically required. Strong communication, attention to detail, and problem-solving skills help in addressing patient needs and ensuring accuracy. These skills are essential for maintaining compliance, providing excellent service, and ensuring timely medication refills for patients.
What are popular job titles related to Refill Representative jobs in Virginia? For Refill Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Refill Representative jobs in Virginia look for? The top searched job categories for Refill Representative jobs in Virginia are:
What cities in Virginia are hiring for Refill Representative jobs? Cities in Virginia with the most Refill Representative job openings:
Refill Representative jobs near you
Infographic showing various Refill Representative job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution.
Prescription Refill LPN

Prescription Refill LPN

The US Oncology Network

Norfolk, VA • On-site

$19.50 - $46.20/hr

Full-time

Life, Retirement

Posted 25 days ago

US Oncology rating

7.4

Company rating: 7.4 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

261st of 890 rated healthcare providers

Job description

Overview

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Prescription Refill LPN to remotely support our offices. 

***Please take this quick survey once you've submitted your resume to complete the application process: LPN PI Survey Link

Employment Type: Full Time

REMOTE

Benefits: M/D/V, Life Ins., 401(k) 

Compensation Range: $19.50 - $46.20. Actual compensation will be determined based on locations and job-related factors such as, relevant experience, education, certifications, licensure, and skills that align with the role. 


Responsibilities

Prescription Management – Reviewing and processing refill requests from pharmacies or patients, verifying the appropriateness of refill.

Collaboration with Healthcare Providers – Working closely with doctors and other healthcare professionals to ensure continuity of care and to address any potential issues with medications.

Medication Education – Providing information about medications, including proper usage, to help patients manage their health effectively.

Record Keeping – Maintain accurate records of patient interactions and medication history/refill approvals to ensure compliance and quality care.

Position Entails - Strong organization skills, attention to detail, solid understanding of patient care practices, and ability to follow through independently on work.


Qualifications
  • Graduate from an accredited program for professional nursing education required; BSN preferred
  • Oncology experience strongly preferred
  • Current LPN state license required
  • Current BCLS certification required

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.  Requires the ability to bend, stoop, twist; assist patients in moving; assist patients in arising from exam table or bed; push wheelchair patients; assist patients in arising from and returning to wheelchair. Requires standing and walking for extensive periods of time.  Occasionally lifts and carries items weighing up to 40 lbs.  Requires corrected vision and hearing to normal range.    

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. 

Qualifications:
  • Graduate from an accredited program for professional nursing education required; BSN preferred
  • Oncology experience strongly preferred
  • Current LPN state license required
  • Current BCLS certification required

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.  Requires the ability to bend, stoop, twist; assist patients in moving; assist patients in arising from exam table or bed; push wheelchair patients; assist patients in arising from and returning to wheelchair. Requires standing and walking for extensive periods of time.  Occasionally lifts and carries items weighing up to 40 lbs.  Requires corrected vision and hearing to normal range.    

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. 

Education:UNAVAILABLEEmployment Type: FULL_TIME

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