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Refill Representative Jobs in Virginia (NOW HIRING)

Bayview Physicians Group

Pharmacy Technician

Norfolk, VA · On-site

$18 - $23/hr

Process medication refill requests and prior authorizations accurately through the EMR * Assist ... Build strong working relationships with pharmaceutical representatives * Respond to pharmacy ...

The US Oncology Network

LPN - Oncology

Norfolk, VA · On-site

$19.50 - $46.20/hr

... prescription refill line Qualifications * High school graduate or equivalent. Graduate from an ... The physical demands described here are representative of those that must be met by an employee to ...

US Oncology Inc.

LPN - Oncology

Norfolk, VA · On-site

$26.86/hr

Monitor the navigating care tickets and prescription refill line Qualifications * High school ... The physical demands described here are representative of those that must be met by an employee to ...

H&M

H&M Sales Advisor- Valley Mall

Harrisonburg, VA · On-site

$15.50/hr

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

H&M

H&M Sales Advisor- Greenbrier Mall

Chesapeake, VA · On-site

$15.50/hr

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

H&M

H&M Sales Advisor- Short Pump Town Center

Henrico, VA · On-site

$15.50/hr

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

ServiceSource

Supervisor - Cafeteria Zone

Quantico, VA · On-site

$18.20/hr

Refill cold bar, salad bars, pastry cabinets, condiments, juice dispensers, and set up dining rooms ... Physical Demands The physical demands described here are representative of those that must be met ...

H&M

H&M Sales Advisor Springfield, VA

Springfield, VA · On-site

$15.50/hr

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

H&M

H&M Sales Advisor- Valley View Mall

Roanoke, VA · On-site

$15.50/hr

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

H&M

H&M Sales Advisor Manassas Mall VA

Manassas, VA · On-site

$15.50/hr

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

H&M

H&M Sales Advisor Potomac Mills, VA

Woodbridge, VA · On-site

$15.50/hr

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

H&M

H&M Sales Advisor Alexandria, VA

Alexandria, VA · On-site

$15.50/hr

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

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Refill Representative information

What is a refill representative?

Refill Representatives are professionals who manage and process prescription refill requests, typically within pharmacies or healthcare settings. They communicate with patients, healthcare providers, and insurance companies to ensure medications are refilled accurately and on time. Their responsibilities often include verifying patient information, checking prescription validity, resolving issues related to insurance coverage, and maintaining accurate records. Refill Representatives play a crucial role in ensuring patients have continuous access to their necessary medications and in supporting the overall workflow of the pharmacy or healthcare team.

What are the key skills and qualifications needed to thrive as a refill representative?

To thrive as a Refill Representative, you need a solid understanding of pharmacy operations, prescription processing, and customer service, often supported by a high school diploma or pharmacy technician certification. Familiarity with pharmacy management systems, electronic health records, and prescription verification tools is typically required. Strong communication, attention to detail, and problem-solving skills help in addressing patient needs and ensuring accuracy. These skills are essential for maintaining compliance, providing excellent service, and ensuring timely medication refills for patients.

What are some typical challenges faced by a refill representative when managing prescription refill requests?

Refill Representatives often encounter challenges such as high call volumes, coordinating with pharmacies and healthcare providers, and resolving insurance or authorization issues. They must balance efficiency with accuracy to ensure patient safety and satisfaction. Additionally, managing sensitive patient information while adhering to privacy regulations like HIPAA is essential, making attention to detail and clear communication skills critical in this role.

What is the difference between Refill Representative vs Customer Service Representative?

AspectRefill RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on refill proceduresHigh school diploma or equivalent; training on customer service skills
Work EnvironmentPharmacies, medical facilities, or healthcare settingsCall centers, retail stores, or corporate offices
Industry UsageHealthcare, pharmacy, medical supplyRetail, telecommunications, finance, healthcare
Common Search IntentRefill processes, medication refills, pharmacy rolesCustomer inquiries, service issues, product information

The main difference between a Refill Representative and a Customer Service Representative lies in their focus and work environment. Refill Representatives primarily handle medication refill requests within healthcare settings, requiring specific knowledge of pharmacy procedures. Customer Service Representatives, on the other hand, assist with general customer inquiries across various industries. Both roles require strong communication skills but serve different customer needs and industry contexts.

What cities in Virginia are hiring for Refill Representative jobs?

Cities in Virginia with the most Refill Representative job openings:

Refill Representative jobs near you
Infographic showing various Refill Representative job openings in Virginia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution.

Pharmacy Technician

Bayview Physicians Group

Norfolk, VA • On-site

$18 - $23/hr

Full-time

Re-posted 4 days ago

Bayview Physicians Group rating

6.2

Company rating: 6.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Pharmacy Technician
Bayview Physicians Group
Be the connection between patients, providers, and medications that matter.
Bayview Physicians Group is a rapidly growing, multi-specialty outpatient medical practice built on one guiding principle: exceptional healthcare starts with strong doctor-patient relationships. With over 900 team members serving the Hampton Roads community, we are committed to delivering compassionate, patient-centered care-and supporting the people who make it possible.
We're looking for a Pharmacy Technician who is organized, detail-oriented, and energized by helping patients navigate their medication needs. If you thrive in a fast-paced healthcare environment and enjoy collaborating with providers, pharmacies, and patients, this role offers a meaningful opportunity to make a daily impact.
Why You'll Love Working at Bayview
  • Supportive, team-focused work environment
  • A growing organization with long-term career opportunities
  • A role that directly supports patient care and outcomes
  • Full-time benefits package
  • Competitive pay: $18-$23/hour. Actual pay depends on specialty, experience, schedule and job duties

What You'll Do
  • Deliver outstanding customer service to patients, providers, pharmacies, and pharmaceutical partners
  • Process medication refill requests and prior authorizations accurately through the EMR
  • Assist patients with enrollment in pharmaceutical assistance programs
  • Track, monitor, and manage on-site medication samples
  • Build strong working relationships with pharmaceutical representatives
  • Respond to pharmacy inquiries regarding prescriptions, refills, and medication interactions
  • Handle patient calls related to medication questions, concerns, and provider messages
  • Support physicians and office managers with administrative tasks as needed

What We're Looking For
  • High school diploma or equivalent required
  • Active Pharmacy Technician license in good standing
  • Strong understanding of pharmaceutical concepts, medical terminology, and insurance payor requirements
  • Excellent communication skills with a patient-first mindset
  • Ability to work independently while thriving in a collaborative team environment
  • Flexibility to travel to satellite locations as needed

Join the Bayview Team
At Bayview Physicians Group, your expertise plays a vital role in delivering safe, effective, and compassionate care. If you're ready to grow your career while making a real difference for patients, we'd love to meet you.
Apply today and become part of the Bayview difference.

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