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Refill Representative Jobs in Virginia (NOW HIRING)

MedStar Health

Pharmacist / Part-time

Greenway, VA

$102K - $196K/yr

... maintains refill and narcotic logs and prescription files. * Processes prescriptions in the ... Participates in meetings and on committees and represents the department and hospital in community ...

New

MedStar Health

Pharmacist / Part-time

Annandale, VA · On-site

$102K - $196K/yr

... maintains refill and narcotic logs and prescription files. * Processes prescriptions in the ... Participates in meetings and on committees and represents the department and hospital in community ...

New

Polaris Pharmacy Services

Order Entry Technician

Norfolk, VA · On-site

$14.75 - $17.50/hr

Enter new and refill prescriptions into the pharmacy system. * Address and respond to customer ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

LTC PHARMA HLDG LLC

Order Entry Technician

Norfolk, VA · On-site

$14.75 - $17.50/hr

Enter new and refill prescriptions into the pharmacy system. * Address and respond to customer ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ServiceSource

Food Service Worker

Quantico, VA · On-site

$16 - $19.25/hr

Refill cold bars, salad bars, pastry cabinets, condiments, juice dispensers, and set up dining ... Physical Demands The physical demands described here are representative of those that must be met ...

CCS

Pharmacy Tech III

Roanoke, VA

$15 - $18.25/hr

Performs data entry of new and refill prescriptions * Completes medication intake form for new ... Represents the organization professionally at all times * High School diploma or GED with 4+ years ...

CCS

Pharmacy Tech III

Roanoke, VA

$15 - $18.25/hr

Performs data entry of new and refill prescriptions * Completes medication intake form for new ... Represents the organization professionally at all times Qualifications * High School diploma or GED ...

ServiceSource

Food Service Worker

Quantico, VA · On-site

$17.75/hr

Refill cold bars, salad bars, pastry cabinets, condiments, juice dispensers, and set up dining ... Physical Demands The physical demands described here are representative of those that must be met ...

CCS

Pharmacy Tech III

Roanoke, VA · On-site

$15 - $18.25/hr

Performs data entry of new and refill prescriptions * Completes medication intake form for new ... Represents the organization professionally at all times Qualifications * High School diploma or GED ...

ServiceSource (Virginia)

Food Service Worker

Quantico, VA · On-site

$16 - $19.25/hr

Refill cold bars, salad bars, pastry cabinets, condiments, juice dispensers, and set up dining ... Physical Demands The physical demands described here are representative of those that must be met ...

Bayview Physicians Group

Pharmacy Technician

Suffolk, VA · On-site

$18 - $23/hr

Process medication refill requests and prior authorizations accurately through the EMR * Assist ... Build strong working relationships with pharmaceutical representatives * Respond to pharmacy ...

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Refill Representative information

What is a refill representative?

Refill Representatives are professionals who manage and process prescription refill requests, typically within pharmacies or healthcare settings. They communicate with patients, healthcare providers, and insurance companies to ensure medications are refilled accurately and on time. Their responsibilities often include verifying patient information, checking prescription validity, resolving issues related to insurance coverage, and maintaining accurate records. Refill Representatives play a crucial role in ensuring patients have continuous access to their necessary medications and in supporting the overall workflow of the pharmacy or healthcare team.

What are the key skills and qualifications needed to thrive as a refill representative?

To thrive as a Refill Representative, you need a solid understanding of pharmacy operations, prescription processing, and customer service, often supported by a high school diploma or pharmacy technician certification. Familiarity with pharmacy management systems, electronic health records, and prescription verification tools is typically required. Strong communication, attention to detail, and problem-solving skills help in addressing patient needs and ensuring accuracy. These skills are essential for maintaining compliance, providing excellent service, and ensuring timely medication refills for patients.

What are some typical challenges faced by a refill representative when managing prescription refill requests?

Refill Representatives often encounter challenges such as high call volumes, coordinating with pharmacies and healthcare providers, and resolving insurance or authorization issues. They must balance efficiency with accuracy to ensure patient safety and satisfaction. Additionally, managing sensitive patient information while adhering to privacy regulations like HIPAA is essential, making attention to detail and clear communication skills critical in this role.

What is the difference between Refill Representative vs Customer Service Representative?

AspectRefill RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on refill proceduresHigh school diploma or equivalent; training on customer service skills
Work EnvironmentPharmacies, medical facilities, or healthcare settingsCall centers, retail stores, or corporate offices
Industry UsageHealthcare, pharmacy, medical supplyRetail, telecommunications, finance, healthcare
Common Search IntentRefill processes, medication refills, pharmacy rolesCustomer inquiries, service issues, product information

The main difference between a Refill Representative and a Customer Service Representative lies in their focus and work environment. Refill Representatives primarily handle medication refill requests within healthcare settings, requiring specific knowledge of pharmacy procedures. Customer Service Representatives, on the other hand, assist with general customer inquiries across various industries. Both roles require strong communication skills but serve different customer needs and industry contexts.

What cities in Virginia are hiring for Refill Representative jobs?

Cities in Virginia with the most Refill Representative job openings:

Refill Representative jobs near you
Infographic showing various Refill Representative job openings in Virginia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution.

Pharmacist / Part-time

MedStar Health

Greenway, VA

$102K - $196K/yr

Part-time

Posted 3 days ago

New

Key responsibilities

  • Evaluates prescriptions for appropriateness of dose, therapeutic efficacy, allergy, drug interactions, and contraindications.

  • Performs final check on all prescriptions to ensure accurate input, labeling, and dispensing, and maintains related logs and files.

  • Provides counseling and drug information to patients and physicians, and communicates with third-party payors regarding coverage and reimbursement issues.

Medstar Health rating

7.8

Company rating: 7.8 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

135th of 898 rated healthcare providers

Job description

About this Job: General Summary of Position
Evaluates drugs prescribed by physicians for appropriateness of dose therapeutic efficacy allergy drug interaction and contraindications; processes prescriptions through insurance company and handles DUR rejects pre-authorizations etc.; performs final check on all prescriptions ensuring accurate input labeling and dispensing; and provides counseling and drug information to patients and physicians. MedStar Pharmacy is committed to providing world-class compassionate care to every patient every time at every touch point. All associates are accountable for their role in meeting patient experience standards.

Primary Duties and Responsibilities


  • Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
  • Acts as the pharmacist in charge in the absence of the manager: directing workflow patterns ensuring daily responsibilities are carried out by assigned staff resolving issues requiring management intervention and performing routine oversight of pharmacy operations.
  • Performs final check on all completed prescriptions verifying the accuracy of input labeling and dispensing; makes corrections as necessary; maintains refill and narcotic logs and prescription files.
  • Processes prescriptions in the dispensing system; evaluates prescriptions for appropriateness of dose therapeutic efficacy allergy drug interactions and contraindications; handles DURs rejects preauthorizations etc.; communicates with third party payors to troubleshoot issues relating to coverage reimbursement etc.
  • Provides clinical information and guidance to physicians and allied health professionals as appropriate to provide safe prompt and accurate dispensing of all prescriptions; calls physicians and follows up on refill requests; notifies physicians of Rx's requiring pre-authorizations and discusses alternatives as appropriate.
  • Provides patient counseling as appropriate on a patient-by-patient basis.
  • Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams.
    • Minimal Qualifications
    Education
    • Licensed as a pharmacist in the State of Maryland or District of Columbia (DC) required
    Experience
    • 1-2 years Pharmacy experience preferably in retail required
    Licenses and Certifications
    • PHARMD - Licensed Pharmacist Current Maryland or DC Pharmacist license including Immunization/Vaccination Certification and registration with the board of pharmacy in that state or district. required and
    • CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
    • Additional unit/specialty certifications may vary by department or business unit.
    Knowledge Skills and Abilities
    • Verbal and written communication skills.
    • Basic computer skills preferred.
    This position has a hiring range of : USD $102,606.00 - USD $196,996.00 /Yr.

    What Medstar Health employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Medstar Health logo

    About Medstar Health

    Sourced by ZipRecruiter

    MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Columbia, MD, US

    Social media

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