ZipRecruiter

Log In

1

Refill Representative Jobs in Virginia (NOW HIRING)

Foundever

$17/hr

Provide accurate information regarding weight management program details, GLP-1 medication shipment timelines, refill processes, and program eligibility. * Guide customers through account setup ...

ServiceSource

Food Service Worker

Quantico, VA · On-site

Refill cold bars, salad bars, pastry cabinets, condiments, juice dispensers, and set up dining ... Physical Demands The physical demands described here are representative of those that must be met ...

CCS

Pharmacy Tech III

Roanoke, VA · On-site

$15 - $18.25/hr

Performs data entry of new and refill prescriptions * Completes medication intake form for new ... Represents the organization professionally at all times Qualifications * High School diploma or GED ...

ServiceSource (Virginia)

Food Service Worker

Quantico, VA

$16 - $19.25/hr

Refill cold bars, salad bars, pastry cabinets, condiments, juice dispensers, and set up dining ... Physical Demands The physical demands described here are representative of those that must be met ...

CCS

Pharmacy Tech III

Roanoke, VA

$15 - $18.25/hr

Performs data entry of new and refill prescriptions * Completes medication intake form for new ... Represents the organization professionally at all times Qualifications * High School diploma or GED ...

ServiceSource (Virginia)

Food Service Worker

Quantico, VA

$16 - $19.25/hr

Refill cold bars, salad bars, pastry cabinets, condiments, juice dispensers, and set up dining ... Physical Demands The physical demands described here are representative of those that must be met ...

CCS Medical

Pharmacy Tech III

Roanoke, VA · On-site

$17.25 - $20.75/hr

Performs data entry of new and refill prescriptions * Completes medication intake form for new ... Represents the organization professionally at all times Qualifications * High School diploma or GED ...

previous pagenext page

Showing results 21-40

All JobsRefill Representative JobsRefill Representative Jobs in Virginia

Refill Representative information

What are some typical challenges faced by a refill representative when managing prescription refill requests?

Refill Representatives often encounter challenges such as high call volumes, coordinating with pharmacies and healthcare providers, and resolving insurance or authorization issues. They must balance efficiency with accuracy to ensure patient safety and satisfaction. Additionally, managing sensitive patient information while adhering to privacy regulations like HIPAA is essential, making attention to detail and clear communication skills critical in this role.

What is a refill representative?

Refill Representatives are professionals who manage and process prescription refill requests, typically within pharmacies or healthcare settings. They communicate with patients, healthcare providers, and insurance companies to ensure medications are refilled accurately and on time. Their responsibilities often include verifying patient information, checking prescription validity, resolving issues related to insurance coverage, and maintaining accurate records. Refill Representatives play a crucial role in ensuring patients have continuous access to their necessary medications and in supporting the overall workflow of the pharmacy or healthcare team.

What is the difference between Refill Representative vs Customer Service Representative?

AspectRefill RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on refill proceduresHigh school diploma or equivalent; training on customer service skills
Work EnvironmentPharmacies, medical facilities, or healthcare settingsCall centers, retail stores, or corporate offices
Industry UsageHealthcare, pharmacy, medical supplyRetail, telecommunications, finance, healthcare
Common Search IntentRefill processes, medication refills, pharmacy rolesCustomer inquiries, service issues, product information

The main difference between a Refill Representative and a Customer Service Representative lies in their focus and work environment. Refill Representatives primarily handle medication refill requests within healthcare settings, requiring specific knowledge of pharmacy procedures. Customer Service Representatives, on the other hand, assist with general customer inquiries across various industries. Both roles require strong communication skills but serve different customer needs and industry contexts.

What are the key skills and qualifications needed to thrive as a refill representative?

To thrive as a Refill Representative, you need a solid understanding of pharmacy operations, prescription processing, and customer service, often supported by a high school diploma or pharmacy technician certification. Familiarity with pharmacy management systems, electronic health records, and prescription verification tools is typically required. Strong communication, attention to detail, and problem-solving skills help in addressing patient needs and ensuring accuracy. These skills are essential for maintaining compliance, providing excellent service, and ensuring timely medication refills for patients.

What are popular job titles related to Refill Representative jobs in Virginia?

For Refill Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Refill Representative jobs in Virginia look for?

The top searched job categories for Refill Representative jobs in Virginia are:

What cities in Virginia are hiring for Refill Representative jobs?

Cities in Virginia with the most Refill Representative job openings:

Refill Representative jobs near you
Infographic showing various Refill Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Therapy Care Specialist - Specialty Infusion Pharmacy Technician

Soleo Health Inc

Herndon, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Description:

Soleo Health is seeking a Therapy Care Specialist to support our specialty infusion pharmacy in Herndon, VA. Join us in Simplifying Complex Care!


**Must be able to work 100 percent in office**



Soleo Health Perks:

  • Competitive Wages
  • 401(k) with a Match
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Annual Merit Based Increases
  • No Weekends or Holidays
  • Paid Parental Leave Options
  • Affordable Medical, Dental, & Vision Insurance Plans
  • Company Paid Disability & Basic Life Insurance
  • HSA & FSA (including dependent care) Options
  • Education Assistance Program


The Position:

The Therapy Care Specialist will work with SoleoRx TCMC model and utilize national and local resources to facilitate high quality care of a patient with specialty pharmacy needs. The Therapy Care Specialist will work under the supervision of a Pharmacist to oversee logistics of a patient’s dispense and prescription maintenance, assessment data capture, and serves as the point person to coordinate patient care across all layers of the patient care continuum while on service with Soleo Health. Responsibilities include:

  • Act as single point of contact for specialty patients and as liaison with Soleo branch personnel to coordinate timely medication dispense and delivery
  • Works under supervision of specialty pharmacist and/or branch pharmacist to capture assessment data, ascertain patients supply needs, and schedule new and refill medication deliveries
  • Run daily and weekly pharmacy reports as needed
  • Answer phones and warm transfer call to appropriate location, monitor incoming faxes, and monitor TCMC refill queues
  • Send orders to physicians for signature
  • Work with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations and re-authorizations with the auth/billing staff at the branch level
  • Documentation of all patient interaction and care coordination in the designated system of record for clear and consistent communication
  • Complete therapy specific training as required

Schedule:

  • Must be able to work 100% in-office
  • Must be able to work Full-time, Monday-Friday 8:30am-5pm CST, 40 hours per week
  • Must be a Licensed/Registered Pharmacy Technician for the state of Virginia
  • Required PTCB or NHA Certification
  • Preferred experience with scheduling deliveries for Specialty Infusion Pharmacy patients
Requirements:
  • Prior experience in home infusion, compounding and/or specialty pharmacy required
  • High School Diploma or equivalent
  • Registered/Licensed Pharmacy Technician license required for the state of Virginia in goodstanding
  • PTCB/NHA Certification Required
  • Prior experience scheduling patient refill deliveries, preferred experience with home infusion
  • Prior customer service/patient services experience
  • Basic to intermediate efficiency with Microsoft Excel, Word and Outlook (Experience with CPR+, Insight, Citus, Genesys, and Paylocity preferred)



About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!



Soleo’s Core Values:

  • Improve patients’ lives every day
  • Be passionate in everything you do
  • Encourage unlimited ideas and creative thinking
  • Make decisions as if you own the company
  • Do the right thing
  • Have fun!


Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.



Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.



Keywords: Therapy Care Specialist, Infusion Pharmacy, Sterile Compounding Pharmacy Technician, Pharmacy Services Representative, Pharmacy Technician, Specialty Pharmacy, Specialty Infusion Pharmacy, Acute Infusion Pharmacy, Registered Pharmacy Technician, Certified Pharmacy Technician, Specialty Infusion Pharmacy Medication Coordinator, Clinical Support Coordinator, Specialty Medication Coordinator, Acute Infusion Pharmacy Coordinator, Acute Medication Coordinator, Refill Coordinator, Home Infusion Pharmacy, Therapy Management, Insurance Verification, Prior Authorization, Intake Coordinator, Billing and authorization support, Hiring Immediately, Now Hiring, Hiring Now, Immediately Hiring, CPR+, Alayacare