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Refill Representative Jobs in Chicago, IL (NOW HIRING)

CardioOne

Patient Service Representative

Hinsdale, IL · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Representative to join our team! You will serve as the first point of contact for patients and ... Address patient inquiries, provide information about services, and assist with prescription refill ...

CardioOne

Patient Service Representative

Hinsdale, IL

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Representative to join our team! You will serve as the first point of contact for patients and ... Address patient inquiries, provide information about services, and assist with prescription refill ...

CardioOne

Patient Service Representative

Chicago, IL · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Representative to join our team! You will serve as the first point of contact for patients and ... Address patient inquiries, provide information about services, and assist with prescription refill ...

JAGUAR LAND ROVER NORTHFIELD

Lube Technician

Northfield, IL · On-site

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inspect, refill, and communicate fluid levels as necessary. * Ensure tire pressures are properly ... The physical demands described here are representative of those that must be met by an employee to ...

JAGUAR LAND ROVER NORTHFIELD

Lube Technician

Northfield, IL · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inspect, refill, and communicate fluid levels as necessary. * Ensure tire pressures are properly ... The physical demands described here are representative of those that must be met by an employee to ...

JAGUAR LAND ROVER NORTHFIELD

Lube Technician

Northfield, IL

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inspect, refill, and communicate fluid levels as necessary. * Ensure tire pressures are properly ... The physical demands described here are representative of those that must be met by an employee to ...

JAGUAR LAND ROVER NORTHFIELD

Lube Technician

Northfield, IL · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inspect, refill, and communicate fluid levels as necessary. * Ensure tire pressures are properly ... The physical demands described here are representative of those that must be met by an employee to ...

JAGUAR LAND ROVER NORTHFIELD

Lube Technician

Northfield, IL

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inspect, refill, and communicate fluid levels as necessary. * Ensure tire pressures are properly ... The physical demands described here are representative of those that must be met by an employee to ...

JAGUAR LAND ROVER NORTHFIELD

Lube Technician

Northfield, IL · On-site

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inspect, refill, and communicate fluid levels as necessary. * Ensure tire pressures are properly ... The physical demands described here are representative of those that must be met by an employee to ...

H&M

H&M Sales Advisor - Roosevelt Collection

Chicago, IL

$17/hr

  • Medical

  • Retirement

  • PTO

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

H&M

H&M Sales Advisor - Orland Square

Orland Park, IL · On-site

$15.50/hr

  • Medical

  • Retirement

  • PTO

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

H&M

H&M Seasonal Sales Advisor - Michigan Avenue

Chicago, IL · On-site

$17.50/hr

  • Medical

  • Retirement

  • PTO

You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales ... Representing yourself and the H&M brand positively during all customer interactions * Support with ...

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All JobsRefill Representative JobsRefill Representative Jobs in Chicago, IL

Refill Representative information

See Chicago, IL salary details

$11

$18

$25

How much do refill representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for refill representative in Chicago, IL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a refill representative when managing prescription refill requests?

Refill Representatives often encounter challenges such as high call volumes, coordinating with pharmacies and healthcare providers, and resolving insurance or authorization issues. They must balance efficiency with accuracy to ensure patient safety and satisfaction. Additionally, managing sensitive patient information while adhering to privacy regulations like HIPAA is essential, making attention to detail and clear communication skills critical in this role.

What is a refill representative?

Refill Representatives are professionals who manage and process prescription refill requests, typically within pharmacies or healthcare settings. They communicate with patients, healthcare providers, and insurance companies to ensure medications are refilled accurately and on time. Their responsibilities often include verifying patient information, checking prescription validity, resolving issues related to insurance coverage, and maintaining accurate records. Refill Representatives play a crucial role in ensuring patients have continuous access to their necessary medications and in supporting the overall workflow of the pharmacy or healthcare team.

What is the difference between Refill Representative vs Customer Service Representative?

AspectRefill RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on refill proceduresHigh school diploma or equivalent; training on customer service skills
Work EnvironmentPharmacies, medical facilities, or healthcare settingsCall centers, retail stores, or corporate offices
Industry UsageHealthcare, pharmacy, medical supplyRetail, telecommunications, finance, healthcare
Common Search IntentRefill processes, medication refills, pharmacy rolesCustomer inquiries, service issues, product information

The main difference between a Refill Representative and a Customer Service Representative lies in their focus and work environment. Refill Representatives primarily handle medication refill requests within healthcare settings, requiring specific knowledge of pharmacy procedures. Customer Service Representatives, on the other hand, assist with general customer inquiries across various industries. Both roles require strong communication skills but serve different customer needs and industry contexts.

What are the key skills and qualifications needed to thrive as a refill representative?

To thrive as a Refill Representative, you need a solid understanding of pharmacy operations, prescription processing, and customer service, often supported by a high school diploma or pharmacy technician certification. Familiarity with pharmacy management systems, electronic health records, and prescription verification tools is typically required. Strong communication, attention to detail, and problem-solving skills help in addressing patient needs and ensuring accuracy. These skills are essential for maintaining compliance, providing excellent service, and ensuring timely medication refills for patients.

What are popular job titles related to Refill Representative jobs in Chicago, IL?

For Refill Representative jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Refill Representative jobs in Chicago, IL look for?

The top searched job categories for Refill Representative jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Refill Representative jobs?

Cities near Chicago, IL with the most Refill Representative job openings:

Refill Representative jobs near you
Infographic showing various Refill Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 72% Full Time, 22% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $38,380 per year, or $18.5 per hour.

Veterinary Client Service Representative

Boughton Square Animal Clinic PC

Bolingbrook, IL • On-site

$15.75 - $21.50/hr

Other

PTO

Re-posted 15 days ago

Job description

Veterinary Client Service Representative

Bolingbrook, Illinois, United States

Veterinary Client Service Representative (CSR) | Boughton Animal Clinic | Bolingbrook, IL

Love animals? Obsessed with staying organized? Thrive in a fast-paced environment where no two days are the same? We'd love to meet you!

Boughton Animal Clinic is looking for a friendly, outgoing, and compassionate Veterinary Client Service Representative to join our team! You'll be the first smile our clients see and the voice that helps guide pet parents through every step of their visit.

If you love helping people, cuddling the occasional puppy (or cat...when they allow it ), and being part of an amazing team, keep reading.

What You'll Be Doing
  • Greeting clients and their pets with a warm, welcoming attitude from the moment they walk through our doors.
  • Answering incoming phone calls and assisting clients with scheduling appointments, prescription refill requests, and general questions.
  • Scheduling appointments efficiently while helping maximize the doctors' daily schedules.
  • Checking clients in and out, processing payments, and explaining invoices with confidence and professionalism.
  • Educating pet parents about wellness care, preventive medicine, vaccines, diagnostics, and available services.
  • Communicating with veterinarians and technicians to ensure seamless patient care and exceptional client service.
  • Managing medical records and accurately entering client and patient information into our practice management software.
  • Responding to emails, text messages, and online appointment requests in a timely manner.
  • Helping coordinate prescription requests and communicating with clients when medications are ready for pickup.
  • Assisting with appointment confirmations, follow-up calls, and client reminders.
  • Maintaining a clean, organized, and welcoming reception area and lobby.
  • Helping keep the hospital running smoothly by staying organized and anticipating the needs of the team.
  • Supporting clients with empathy and compassion during difficult conversations, emergencies, and end-of-life visits.
  • Working closely with the entire hospital team to create a positive, efficient, and stress-free experience for pets and their families.
  • Finding solutions, staying flexible, and jumping in wherever needed to help the team succeed.
  • Bringing positive energy to work every day and helping make Boughton Animal Clinic a place where both clients and teammates love to be.
We're Looking For Someone Who Is:
  • Friendly, positive, and genuinely loves working with people and pets.
  • Able to multitask without breaking a sweat.
  • Organized, dependable, and detail-oriented.
  • Comfortable in a busy, team-focused environment.
  • A great communicator with excellent customer service skills.
  • Ready to jump in wherever needed to help the team succeed.
Requirements
  • Must have at least 1 year of veterinary experience.
  • Previous experience as a Veterinary Client Service Representative or in a veterinary hospital is preferred.
  • Exceptional customer service and communication skills, both in person and over the phone.
  • Comfortable handling a high volume of calls while providing a positive client experience.
  • Strong computer skills and the ability to learn veterinary practice management software.
  • Ability to multitask, prioritize, and stay organized in a fast-paced environment.
  • Strong attention to detail when scheduling appointments, processing payments, and maintaining accurate client and patient records.
  • Comfortable discussing estimates, invoices, wellness plans, and preventive care with clients.
  • Ability to remain calm, compassionate, and professional during emotional or emergency situations.
  • Reliable, punctual, and dependable with a strong work ethic.
  • Positive attitude and willingness to work collaboratively with veterinarians, technicians, assistants, and fellow CSRs.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Ability to stand, walk, and move throughout the clinic for extended periods and occasionally lift up to 30 pounds.
  • Passion for providing exceptional care and creating a welcoming experience for every client and their pet.
Why You'll Love Working Here
  • Competitive pay based on experience.
  • Benefits offered DAY ONE of employment.
  • Supportive team that truly has each other's backs.
  • Opportunities to learn, grow, and build your veterinary career.
  • Employee discounts on pet care.
  • PTO (paid time off) because we truly believe in TREAT YOUR SELF MENTALITY.
  • Uniform allowance for comfy scrubs that you will wear everyday.
  • Every day is different—and you'll spend it helping pets and the people who love them.

If you're looking for more than just a job and want to be part of a team that genuinely cares about pets, clients, and each other, we'd love to hear from you.

Apply today and join the Boughton Animal Clinic family! Questions? Contact our clinical staff recruiter at ashley@obrienvetgroup.com

Apply