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Refill Representative Jobs in Georgia (NOW HIRING)

MEDICAL ASSISTANT

Atlanta, GA · On-site

$16.75 - $21.50/hr

Respond to patient messages * Assist with prescription refill * Ability to maintain confidentiality ... Maintain a positive working relationship with pharmaceutical reps and employees *** Prior ...

Check back with customers to ensure satisfaction with food and service, refill drinks, and take any ... The physical demands described here are representative of those that must be met by an employee to ...

Check back with customers to ensure satisfaction with food and service, refill drinks, and take any ... The physical demands described here are representative of those that must be met by an employee to ...

Check back with customers to ensure satisfaction with food and service, refill drinks, and take any ... The physical demands described here are representative of those that must be met by an employee to ...

Check back with customers to ensure satisfaction with food and service, refill drinks, and take any ... The physical demands described here are representative of those that must be met by an employee to ...

Check back with customers to ensure satisfaction with food and service, refill drinks, and take any ... The physical demands described here are representative of those that must be met by an employee to ...

Check back with customers to ensure satisfaction with food and service, refill drinks, and take any ... The physical demands described here are representative of those that must be met by an employee to ...

Reporting to the Field Operations Manager or Regional Director of Refill Operations, you play a key ... services represent our brand each day. * Deliver our customer promise by performing maintenance ...

Reporting to the Field Operations Manager or Regional Director of Refill Operations, you play a ... services represent our brand each day. * Deliver our customer promise by performing maintenance ...

Automotive Detailer

Gainesville, GA · On-site

$14 - $16.75/hr

Refill and Organize Supplies Such As Towels and Cleaning Products to Keep Operations Running ... Opportunity to Represent the Krause Auto Group Brand in a Premium Retail Environment We Are an ...

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Refill Representative information

What are some typical challenges faced by a refill representative when managing prescription refill requests?

Refill Representatives often encounter challenges such as high call volumes, coordinating with pharmacies and healthcare providers, and resolving insurance or authorization issues. They must balance efficiency with accuracy to ensure patient safety and satisfaction. Additionally, managing sensitive patient information while adhering to privacy regulations like HIPAA is essential, making attention to detail and clear communication skills critical in this role.

What is a refill representative?

Refill Representatives are professionals who manage and process prescription refill requests, typically within pharmacies or healthcare settings. They communicate with patients, healthcare providers, and insurance companies to ensure medications are refilled accurately and on time. Their responsibilities often include verifying patient information, checking prescription validity, resolving issues related to insurance coverage, and maintaining accurate records. Refill Representatives play a crucial role in ensuring patients have continuous access to their necessary medications and in supporting the overall workflow of the pharmacy or healthcare team.

What is the difference between Refill Representative vs Customer Service Representative?

AspectRefill RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on refill proceduresHigh school diploma or equivalent; training on customer service skills
Work EnvironmentPharmacies, medical facilities, or healthcare settingsCall centers, retail stores, or corporate offices
Industry UsageHealthcare, pharmacy, medical supplyRetail, telecommunications, finance, healthcare
Common Search IntentRefill processes, medication refills, pharmacy rolesCustomer inquiries, service issues, product information

The main difference between a Refill Representative and a Customer Service Representative lies in their focus and work environment. Refill Representatives primarily handle medication refill requests within healthcare settings, requiring specific knowledge of pharmacy procedures. Customer Service Representatives, on the other hand, assist with general customer inquiries across various industries. Both roles require strong communication skills but serve different customer needs and industry contexts.

What are the key skills and qualifications needed to thrive as a refill representative?

To thrive as a Refill Representative, you need a solid understanding of pharmacy operations, prescription processing, and customer service, often supported by a high school diploma or pharmacy technician certification. Familiarity with pharmacy management systems, electronic health records, and prescription verification tools is typically required. Strong communication, attention to detail, and problem-solving skills help in addressing patient needs and ensuring accuracy. These skills are essential for maintaining compliance, providing excellent service, and ensuring timely medication refills for patients.
What cities in Georgia are hiring for Refill Representative jobs? Cities in Georgia with the most Refill Representative job openings:
Infographic showing various Refill Representative job openings in Georgia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution.

Pharmacy Service Representative - IV Compounding

Soleo Health Inc

Norcross, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Description:

Soleo Health is seeking a Full-time Pharmacy Service Representative to support our Specialty Infusion Pharmacy in Norcross, GA. Join us in Simplifying Complex Care!


Soleo Health Perks:

  • Competitive Wages
  • 401(k) with a Match
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Annual Merit Based Increases
  • No Weekends or Holidays
  • Paid Parental Leave Options
  • Affordable Medical, Dental, & Vision Insurance Plans
  • Company Paid Disability & Basic Life Insurance
  • HSA & FSA (including dependent care) Options
  • Education Assistance Program


The Position:

The Pharmacy Service Representative assists pharmacy personnel in the computerized filling the prescriptions and supplies as well as acts as a liaison with the physicians to get the orders and labs. Serves as back up to Intake Coordinator. Responsibilities include:

  • Assist pharmacist with refills (if allowed by Board of Pharmacy rules/regulations), discharging patients and picking up pumps as measured against standard operational metrics.
  • Pick, pack and ship as needed.
  • Run daily and/or weekly pharmacy reports as needed.
  • Track and log labs as needed, answer phones, monitor the incoming fax queue.
  • Send and track orders sent to physicians for signature.
  • As needed fax appropriate documents to any home health agencies also providing care to Soleo’s patients.
  • Scan all applicable documents (e.g. compounding records/work orders; delivery tickets) into the pharmacy dispensing system or patient’s electronic medical record
  • Serve as back up IV compounder as needed


Schedule:

  • Must be able to work Monday-Friday 9:30am-6pm, 40 hours per week with flexibility as needed
  • Must be able to participate in a Saturday rotation approximately once every 2 months
  • Must have a minimum of 1 year on the job work experience working for a Specialty Infusion Pharmacy or hospital IV compounding
  • Must have experience and be able to assist with the following: calling patients for refill deliveries/clinical assessments, managing patient refill list, work in phone que responding to patient calls, 797 compliance, IV compounding, fulfilling orders with barcode scanner, pick/medications/supplies for packaging and shipment
  • Must be licensed as a Pharmacy Technician in the state of Georgia in good standing
  • PTCB/NHA Certification preferred
Requirements:
  • High school diploma. Some college credits preferred.
  • Registered/Certified Pharmacy Technician (CPhT), or as required to perform pharmacy duties as required by the BOP - Licensed Pharmacy Technician in the state of Georgia in good standing, PTCB/NHA Certification preferred
  • Minimum 2 years’ experience working in an health care environment to include Specialty Infusion Pharmacy or Hospital IV compounding medications
  • Prior experience with a home infusion company preferred
  • Excellent IV Compounding skills
  • Excellent customer service skills
  • Basic to intermediate efficiency with Microsoft Excel, Word and Outlook.


About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!


Soleo’s Core Values:

  • Improve patients’ lives every day
  • Be passionate in everything you do
  • Encourage unlimited ideas and creative thinking
  • Make decisions as if you own the company
  • Do the right thing
  • Have fun!


Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.


Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.


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