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How much do refill coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for refill coordinator in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is a refill coordinator?

Refill Coordinators are healthcare professionals responsible for managing and processing prescription refill requests at clinics, pharmacies, or healthcare facilities. They communicate with patients, providers, and pharmacies to ensure timely and accurate medication refills, verify prescription details, and help maintain patient medication adherence. Their role often includes reviewing patient records, obtaining necessary approvals from healthcare providers, and addressing any issues related to prescription refills. Refill Coordinators play a key part in supporting patient care and streamlining medication management processes.

What are the key skills and qualifications needed to thrive as a refill coordinator, and why are they important?

To thrive as a Refill Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical terminology, often supported by experience in healthcare or pharmacy settings. Familiarity with electronic health record (EHR) systems, prescription processing software, and secure messaging platforms is typically required. Excellent communication, problem-solving abilities, and customer service skills help you effectively interact with patients, providers, and pharmacy staff. These competencies are essential for ensuring accurate, timely medication refills and maintaining patient safety and satisfaction.

What are some common challenges faced by refill coordinators when managing prescription refill requests, and how can they be addressed?

Refill Coordinators often face the challenge of balancing a high volume of prescription requests while ensuring accuracy and prompt communication with both patients and healthcare providers. Issues such as incomplete information, medication discrepancies, or insurance restrictions can cause delays. Staying organized, utilizing electronic health record (EHR) systems efficiently, and maintaining clear communication with pharmacists and clinicians are essential strategies for overcoming these hurdles. Proactive follow-up and attention to detail contribute to smoother workflows and better patient satisfaction.

What is the difference between Refill Coordinator vs Pharmacy Technician?

AspectRefill CoordinatorPharmacy Technician
CredentialsMay require certification or training in pharmacy operationsCertified or registered pharmacy technician license often required
Work EnvironmentTypically office or administrative setting within healthcare or pharmacyPharmacy setting, assisting pharmacists with medication preparation
Employer & IndustryHealthcare facilities, pharmacies, clinicsRetail pharmacies, hospitals, healthcare providers
Primary ResponsibilitiesManaging medication refill requests, coordinating with pharmacies and patientsPreparing medications, managing inventory, customer service

While both roles involve working within pharmacy settings, the Refill Coordinator primarily handles medication refill coordination and communication, whereas the Pharmacy Technician is more involved in medication preparation and technical tasks. The Refill Coordinator focuses on administrative tasks, often requiring customer service skills, while the Pharmacy Technician performs technical duties under pharmacist supervision.

What cities are hiring for Refill Coordinator jobs?

Cities with the most Refill Coordinator job openings:

What are the most commonly searched types of Refill jobs?

The most popular types of Refill jobs are:

What states have the most Refill Coordinator jobs?

States with the most job openings for Refill Coordinator jobs include:

What are popular job titles related to Refill Coordinator jobs?

For Refill Coordinator jobs, the most frequently searched job titles are:

Refill Coordinator jobs near you

Therapy Care Specialist - Specialty Infusion Pharmacy Technician

Herndon, VA • On-site

Soleo Health Inc
Health Care and Social Assistance • 1 - 5K employees
Learn more about Soleo Health Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Description

Soleo Health is seeking a Therapy Care Specialist to support our specialty infusion pharmacy in Herndon, VA. Join us in Simplifying Complex Care!


**Must be able to work 100 percent in office**



Soleo Health Perks:

  • Competitive Wages
  • 401(k) with a Match
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Annual Merit Based Increases
  • No Weekends or Holidays
  • Paid Parental Leave Options
  • Affordable Medical, Dental, & Vision Insurance Plans
  • Company Paid Disability & Basic Life Insurance
  • HSA & FSA (including dependent care) Options
  • Education Assistance Program


The Position:

The Therapy Care Specialist will work with SoleoRx TCMC model and utilize national and local resources to facilitate high quality care of a patient with specialty pharmacy needs. The Therapy Care Specialist will work under the supervision of a Pharmacist to oversee logistics of a patient's dispense and prescription maintenance, assessment data capture, and serves as the point person to coordinate patient care across all layers of the patient care continuum while on service with Soleo Health. Responsibilities include:

  • Act as single point of contact for specialty patients and as liaison with Soleo branch personnel to coordinate timely medication dispense and delivery
  • Works under supervision of specialty pharmacist and/or branch pharmacist to capture assessment data, ascertain patients supply needs, and schedule new and refill medication deliveries
  • Run daily and weekly pharmacy reports as needed
  • Answer phones and warm transfer call to appropriate location, monitor incoming faxes, and monitor TCMC refill queues
  • Send orders to physicians for signature
  • Work with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations and re-authorizations with the auth/billing staff at the branch level
  • Documentation of all patient interaction and care coordination in the designated system of record for clear and consistent communication
  • Complete therapy specific training as required

Schedule:

  • Must be able to work 100% in-office
  • Must be able to work Full-time, Monday-Friday 8:30am-5pm CST, 40 hours per week
  • Must be a Licensed/Registered Pharmacy Technician for the state of Virginia
  • Required PTCB or NHA Certification
  • Preferred experience with scheduling deliveries for Specialty Infusion Pharmacy patients

Requirements

  • Prior experience in home infusion, compounding and/or specialty pharmacy required
  • High School Diploma or equivalent
  • Registered/Licensed Pharmacy Technician license required for the state of Virginia in goodstanding
  • PTCB/NHA Certification Required
  • Prior experience scheduling patient refill deliveries, preferred experience with home infusion
  • Prior customer service/patient services experience
  • Basic to intermediate efficiency with Microsoft Excel, Word and Outlook (Experience with CPR+, Insight, Citus, Genesys, and Paylocity preferred)



About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!



Soleo's Core Values:

  • Improve patients' lives every day
  • Be passionate in everything you do
  • Encourage unlimited ideas and creative thinking
  • Make decisions as if you own the company
  • Do the right thing
  • Have fun!


Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.



Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.



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