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Refill Specialist Jobs (NOW HIRING)

Sluhn

Rx Refill Specialist

Allentown, PA · On-site

$20.25 - $26.25/hr

The Rx Refill Specialist - Access Center will address patient medication refill requests using approved specialty-specific medication refill protocols. This position will work with a variety of ...

St. Luke's Hospital

Rx Refill Specialist

Allentown, PA · On-site

$20.25 - $26.25/hr

The Rx Refill Specialist - Access Center will address patient medication refill requests using approved specialty-specific medication refill protocols. This position will work with a variety of ...

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Refill Specialist information

What is a refill specialist?

A Refill Specialist is responsible for processing, verifying, and managing prescription refill requests in a pharmacy or healthcare setting. They ensure accuracy in patient information, confirm prescription validity, and coordinate with pharmacists and healthcare providers as needed. Additionally, they may assist with maintaining inventory and providing customer support for patients requesting refills. Strong attention to detail and knowledge of pharmacy procedures are essential for this role.

What does a refill specialist do?

As a Refill Specialist, your day typically revolves around processing refill requests, restocking shelves, and ensuring product availability for customers or patients. You may interact directly with customers to answer questions, resolve concerns, or clarify refill instructions, and work closely with pharmacists, stock teams, or supervisors depending on your setting. Attention to accuracy and efficiency is vital, as you track inventory levels, manage supply orders, and maintain detailed records. The role requires balancing behind-the-scenes inventory work with frontline customer service, often in a dynamic, fast-paced environment.

What are the key skills and qualifications needed to thrive as a refill specialist?

To thrive as a Refill Specialist, you need organizational skills, attention to detail, and familiarity with inventory management, often supported by a high school diploma or equivalent. Knowledge of inventory tracking systems, pharmacy management software, or point-of-sale (POS) tools is commonly required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with customers and colleagues. These skills are essential to ensure accurate, timely refills, maintain inventory accuracy, and provide high-quality service in retail or healthcare settings.

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Refill Specialist jobs near you
Infographic showing various Refill Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Refill Specialist

River Valley Family Health Centers

Montrose, CO • On-site

$18 - $23.19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Medication Refill Specialist

River Valley Family Health Centers is looking for a Medication Refill Specialist to join our clinic in Montrose, Colorado. The Medical Assistant position is a full-time position; 40 hours per week. We are a growing, exciting place to work, serving our community in a variety of ways. Come join our team!

The Mission of River Valley Family Health Centers is to provide high quality healthcare in an integrated and culturally respectful manner to our community. We offer affordable and easy access to quality care for all, while being an employer of choice. We value patient-centered, quality care, accountability, integrity, and overcoming barriers to care. We are dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. We do not discriminate against applicants or employees based on age, race, sex, color, religion, national origin, disability, veteran status, ethnicity, military obligations, gender expression, sexual orientation, pregnancy, marital status, or any other status protected by state or local law.

A day in the life of a Medication Refill Specialist includes:

  • Being the point of contact for patients regarding their prescription medication refill needs. Refilling prescriptions through provider, patient, or pharmacy requests.
  • Obtaining prior authorization of medications from the patient's insurance company.
  • Coordination of pharmaceutical representatives for drug samples, patient assistance, and learning opportunities.
  • Encouraging and promoting River Valley services related to medications, such as the pharmacy and the 340B program.
  • Providing health related education and delivery of compassionate support, attention, and assistance to patients and their families, including how to take medications correctly, how to get refills, and coordination of follow-up appointments for refills.

Compensation and Benefits

  • $18.00-$23.19/hour, depending on experience and certifications
  • Medical, Dental, and Vision Insurance
  • Life & Disability Insurance
  • AFLAC Supplemental Insurance
  • 401(k) Matching with participation after 90-days
  • Employee Assistant and Wellness Programs
  • Generous PTO accruing and available from the first day of employment
  • Continuing Education Opportunities

Qualifications

  • High School Diploma or equivalent.
  • Completion of an approved educational program for Licensed Practical Nurses, Medical Assistant, or pharmacy technician program preferred
  • Active LPN or Pharmacy Technician certification is preferred, or the ability to obtain a Provisional Pharmacy Technician (CPhT) certification prior to hire with a full and active certification within 18 months of hire
  • At least one year of experience in an ambulatory healthcare setting desired
  • BLS certification
  • Ability to travel between clinics as needed.
  • Ability to maintain positive working relationships with team members, patients, families, and others.
  • Ability to utilize a computer for time keeping, documenting electronic medical records, and to complete follow-up tasks.
  • Ability to maintain confidentiality.
  • Bilingual candidates are preferred.

This position requires long periods of standing and walking, sitting at a computer, the ability to lift, carry, push, and pull up to 35 pounds, etc. Employees are exposed to blood, body fluids, and other occupational hazards, and are required to complete mandatory vaccines, such as Tdap, Hep A, Hep B, MMR, Varicella, and the yearly flu vaccine.

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