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Referral Coordinator Jobs in Decatur, IL (NOW HIRING)

Memorial Health

Patient Care Facilitator

Decatur, IL · On-site

$39.15 - $62.64/hr

Overview The Patient Care Facilitator is accountable for care coordination from admission to ... Makes referrals to other disciplines as necessary to meet patient care needs (social work, therapy ...

Macon Resources, Inc

Intermittent CILA Manager

Decatur, IL · On-site

$60K - $65K/yr

Counsels with persons served relative to personal problems as needed, referring those issues beyond level of expertise to appropriate agency and/or community professionals. * Coordinates activities ...

Avid Health at Home

Care Manager

Decatur, IL · On-site

$20 - $21/hr

Manage intake coordination tasks from all referral sources while continuing to seek new referral opportunities to support branch operational growth goals. * Provide the overall supervision of field ...

Memorial Health

PATIENT REGISTRATION SPEC I

Decatur, IL · On-site

$16.50 - $24.82/hr

... coordination for optimal patient care. Education: * High School Graduate or equivalent required ... Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening ...

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Referral Coordinator information

See Decatur, IL salary details

$12

$19

$25

How much do referral coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for referral coordinator in Decatur, IL is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.92 per hour, depending on experience, location, and employer.

What is a referral coordinator?

Referral Coordinators are healthcare professionals who manage and facilitate patient referrals between primary care providers, specialists, and other medical services. They ensure that patients are referred to the appropriate healthcare providers, handle the necessary paperwork, and track the status of referrals to ensure timely follow-up. Their role is essential for maintaining smooth communication between patients, providers, and insurance companies, helping to improve patient care and streamline the healthcare process.

What does a referral coordinator do?

A referral coordinator works in a healthcare setting to assist patients in scheduling appointments and managing health insurance issues. As a referral coordinator, you work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other duties include setting up appointments for new and existing patients and answering phone calls. Careers as referral coordinators often begin with an entry-level administrative position in a doctor’s office or medical facility. In these positions, you hone many of the skills necessary for the more advanced role.

What are the key skills and qualifications needed to thrive as a referral coordinator, and why are they important?

To thrive as a Referral Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic medical records (EMR) systems, insurance verification processes, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities set outstanding Referral Coordinators apart. These skills are crucial for ensuring seamless patient care coordination, timely referrals, and effective collaboration with both patients and healthcare providers.

How does a referral coordinator typically collaborate with healthcare providers and patients during the referral process?

Referral Coordinators play a vital role in healthcare by acting as a bridge between patients, primary care providers, and specialist offices. They are responsible for gathering necessary medical information, scheduling appointments, and ensuring that referrals are processed efficiently. This requires strong communication skills, as Referral Coordinators must frequently interact with physicians' offices, insurance companies, and patients to verify eligibility and obtain authorizations. Successful collaboration helps streamline patient care and ensures timely access to specialists, making the role essential for maintaining smooth clinical operations.

What is the difference between Referral Coordinator vs Medical Scheduler?

Referral CoordinatorMedical Scheduler
Handles patient referrals, verifies insurance, communicates with providersSchedules patient appointments, manages calendars, confirms appointments

While both roles support healthcare operations, Referral Coordinators focus on managing patient referrals and insurance processes, whereas Medical Schedulers primarily handle appointment scheduling. Both positions require strong communication skills and familiarity with healthcare systems, often sharing similar certifications and work environments. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

More about Referral Coordinator jobs

What job categories do people searching Referral Coordinator jobs in Decatur, IL look for?

The top searched job categories for Referral Coordinator jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Referral Coordinator jobs?

Cities near Decatur, IL with the most Referral Coordinator job openings:

Referral Coordinator jobs near you
Infographic showing various Referral Coordinator job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 15% Part Time, and 17% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,098 per year, or $19.8 per hour.

Patient Care Facilitator

Memorial Health

Decatur, IL • On-site

$39.15 - $62.64/hr

Full-time

Re-posted 24 days ago

Memorial Health rating

7.0

Company rating: 7.0 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

414th of 888 rated healthcare providers

Job description

MinUSD $39.15/Hr.MaxUSD $62.64/Hr.Overview

The Patient Care Facilitator is accountable for care coordination from admission to discharge for a group of patients on an assigned nursing unit.  For each assigned patient, the PCF functions in concert with the interdisciplinary care team and physicians to ensure the development and implementation of an individualized plan of care, daily (or more frequent) review and revision of the plan of care based on patient progress, and ongoing communication with the patient and family regarding expected outcomes of care.  The PCF is accountable for identifying and removing barriers that will prevent and/or delay a patient from reaching his/her outcome goals in a timely manner and for the development and execution of an appropriate discharge plan to address the patient's post-acute care needs.  Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.

Qualifications

Education:

BSN  or actively enrolled in a BSN program with completion 2 years from hire date

Licensure/Certification/Registry:

Current RN licensure in the State of Illinois and CPR certification

Experience:

Minimum of 2 years of recent acute care nursing experience preferred

Responsibilities
  • Care Coordination:
    • Leads efforts with the interdisciplinary care team to develop, implement, and evaluate an individualized plan of care to achieve optimal patient outcomes for each assigned patient.
    • Ensures that patient safety risks are assessed, and prevention measures are implemented and communicated to all members of the interdisciplinary care team.
    • Routinely reviews the plan of care with the patient and family to assist them in understanding goals of care and movement toward these goals.
    • Assures timely communication of patient's response to care, clinical data, and diagnostic test results to appropriate physicians, care team members, and patient/family.
    • Makes referrals to other disciplines as necessary to meet patient care needs (social work, therapy, etc.).
    • Conducts daily "huddles" with care team to ensure plan of care is being implemented and progress toward established goals is being achieved.
    • Provides timely communication of changes in the plan of care to all care team members and patient/family.
    • Leads patient/family care conferences on appropriate patients based on LOS and complexity of care.
    • Collaborates with physicians and Utilization Management staff to ensure resource utilization remains within covered benefits
    • Monitors each patient's treatment plan for testing/treatment not related to current hospitalization and interfaces with physician to identify alternatives to address needs.
  • Discharge Planning:
    • Writes plan for post-discharge services and collaborates with Discharge Specialist to ensure services are scheduled with appropriate entities, which could include home health, home infusion, hospice care, durable medical equipment, medical supplies, and outpatient services.
    • Ensures appropriate discharge education is provided to patient/family/caregiver.
    • Interacts with patient/family/caregiver to ensure discharge plan meets patient needs.
    • Collaborates with Discharge Specialist to update patient/family and interdisciplinary care team of changes in the discharge plan.
  • Quality Management:
    • Identifies problems and/or opportunities for improvement in clinical outcomes, patient safety, and/or resource utilization.
    • Leads efforts to resolve ongoing patient and/or systems problems.
    • Participates in department goal setting, program development, clinical and system process improvement, and achievement of desired department outcomes.
    • Implements strategies to reduce resource utilization and length of stay for assigned patients.
  • Leadership:
    • Participates in local and national professional nursing organizations.
    • Identifies areas for professional growth and demonstrates ongoing activities necessary to meet professional goals and changing needs of organization.
    • Promotes implementation of evidence-based nursing practice.
    Employment Type: FULL_TIME

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