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Referral Coordinator Jobs in Bothell, WA (NOW HIRING)

CommonSpirit Health

Referral Coordinator

Seattle, WA

$20.50 - $26.75/hr

As our Referral Coordinator , you will partner with patients and clinical teams to navigate the referral process so they can receive timely care and avoid delays in treatment or reimbursement.

Seamar

Referral Tracking Specialist

Seattle, WA · On-site

Monitor and reports referrals on a daily basis and gives feedback to medical operations team members to improve efficiencies in coordination of care services. Assist Medical Assistants with difficult ...

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How much do referral coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for referral coordinator in Bothell, WA is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $25.24 per hour, depending on experience, location, and employer.

What is a referral coordinator?

Referral Coordinators are healthcare professionals who manage and facilitate patient referrals between primary care providers, specialists, and other medical services. They ensure that patients are referred to the appropriate healthcare providers, handle the necessary paperwork, and track the status of referrals to ensure timely follow-up. Their role is essential for maintaining smooth communication between patients, providers, and insurance companies, helping to improve patient care and streamline the healthcare process.

What does a referral coordinator do?

A referral coordinator works in a healthcare setting to assist patients in scheduling appointments and managing health insurance issues. As a referral coordinator, you work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other duties include setting up appointments for new and existing patients and answering phone calls. Careers as referral coordinators often begin with an entry-level administrative position in a doctor’s office or medical facility. In these positions, you hone many of the skills necessary for the more advanced role.

What are the key skills and qualifications needed to thrive as a referral coordinator, and why are they important?

To thrive as a Referral Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic medical records (EMR) systems, insurance verification processes, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities set outstanding Referral Coordinators apart. These skills are crucial for ensuring seamless patient care coordination, timely referrals, and effective collaboration with both patients and healthcare providers.

How does a referral coordinator typically collaborate with healthcare providers and patients during the referral process?

Referral Coordinators play a vital role in healthcare by acting as a bridge between patients, primary care providers, and specialist offices. They are responsible for gathering necessary medical information, scheduling appointments, and ensuring that referrals are processed efficiently. This requires strong communication skills, as Referral Coordinators must frequently interact with physicians' offices, insurance companies, and patients to verify eligibility and obtain authorizations. Successful collaboration helps streamline patient care and ensures timely access to specialists, making the role essential for maintaining smooth clinical operations.

What is the difference between Referral Coordinator vs Medical Scheduler?

Referral CoordinatorMedical Scheduler
Handles patient referrals, verifies insurance, communicates with providersSchedules patient appointments, manages calendars, confirms appointments

While both roles support healthcare operations, Referral Coordinators focus on managing patient referrals and insurance processes, whereas Medical Schedulers primarily handle appointment scheduling. Both positions require strong communication skills and familiarity with healthcare systems, often sharing similar certifications and work environments. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

More about Referral Coordinator jobs

What job categories do people searching Referral Coordinator jobs in Bothell, WA look for?

The top searched job categories for Referral Coordinator jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Referral Coordinator jobs?

Cities near Bothell, WA with the most Referral Coordinator job openings:

Referral Coordinator jobs near you
Infographic showing various Referral Coordinator job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 12% Part Time, and 16% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,365 per year, or $22.8 per hour.

Referral Coordinator

Virginia Mason Medical Center

Seattle, WA • On-site

$28.24 - $41.62/hr

Full-time

Posted 7 days ago

Job description


Job Summary and Responsibilities

As our Referral Coordinator, you will partner with patients and clinical teams to navigate the referral process so they can receive timely care and avoid delays in treatment or reimbursement.  Everyday you will serve as the primary point of contact for managing the full lifecycle of patient referrals, authorizations, and pre-certifications for testing and surgical procedures.

You will be expected to verify insurance eligibility, secure necessary authorizations, coordinate patient appointments, and provide essential guidance—including cost estimates, benefit information, and pre-visit instructions—to ensure a seamless experience, whether you are assisting patients at the front desk or via phone.

To be successful in this role, you must possess strong attention to detail, proficiency in health insurance verification and medical terminology, and the ability to communicate complex information clearly to patients to ensure their referral needs are fully met.

Job Requirements

Education/Work Experience Requirements

  • Successful completion of an accredited medical terminology course(s) or equivalent on the job training, and one year of progressively responsible work experience that would demonstrate attainment of the requisite job

knowledge/abilities.

  • Work experience in patient scheduling/registration, insurance verification, referral coordination, financial counseling or related function is preferred.

Job Knowledge/Abilities:

  • Knowledge of clinic referral and scheduling processes and insurance billing/authorization requirements.
  • Knowledge of federal and state payor requirements, including Medicare, DSHS, HMO/PPO Contracts.
  • Knowledge of the meaning and usage of medical terminology, abbreviations and coding protocols (e.g., ICD-10) sufficient to perform the duties of the position.
  • Knowledge of the functionality and use of automated registration and billing systems (e.g., Cerner) sufficient to perform the duties of the position.
  • Ability to learn and ensure compliance with all state and federal regulatory insurance mandates, laws and policies (e.g., WAC, HIPAA, CMS, WSHA) as appropriate within designated scope of authority.
  • Ability to read, understand and accurately apply new regulations, business contracts, policies, procedures and technical manuals as appropriate within designated scope of responsibility.
  • Ability to rapidly prioritize tasks with accuracy and consistency, and to perform multiple activities simultaneously.
  • Ability to communicate effectively and to maintain strict confidentiality of information.
  • Ability to read, understand and communicate in English sufficient to perform the duties of the position.
  • Ability to use office equipment and automated systems/applications/software at an acceptable level.
  • Ability to establish and maintain effective working relationships as required by the duties of the position.
Where You'll Work

Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.

Qualifications:

Education/Work Experience Requirements

  • Successful completion of an accredited medical terminology course(s) or equivalent on the job training, and one year of progressively responsible work experience that would demonstrate attainment of the requisite job

knowledge/abilities.

  • Work experience in patient scheduling/registration, insurance verification, referral coordination, financial counseling or related function is preferred.

Job Knowledge/Abilities:

  • Knowledge of clinic referral and scheduling processes and insurance billing/authorization requirements.
  • Knowledge of federal and state payor requirements, including Medicare, DSHS, HMO/PPO Contracts.
  • Knowledge of the meaning and usage of medical terminology, abbreviations and coding protocols (e.g., ICD-10) sufficient to perform the duties of the position.
  • Knowledge of the functionality and use of automated registration and billing systems (e.g., Cerner) sufficient to perform the duties of the position.
  • Ability to learn and ensure compliance with all state and federal regulatory insurance mandates, laws and policies (e.g., WAC, HIPAA, CMS, WSHA) as appropriate within designated scope of authority.
  • Ability to read, understand and accurately apply new regulations, business contracts, policies, procedures and technical manuals as appropriate within designated scope of responsibility.
  • Ability to rapidly prioritize tasks with accuracy and consistency, and to perform multiple activities simultaneously.
  • Ability to communicate effectively and to maintain strict confidentiality of information.
  • Ability to read, understand and communicate in English sufficient to perform the duties of the position.
  • Ability to use office equipment and automated systems/applications/software at an acceptable level.
  • Ability to establish and maintain effective working relationships as required by the duties of the position.
Employment Type: Full Time

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