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Referral Coordinator Jobs in Puerto Rico (NOW HIRING)

LifeLink

HD Liaison/First Resp PR (ASEM)

Guaynabo, PR · On-site

Assists Referral Coordinator and Administrator-on-call when directed to do so. * Participates on an On-Call Schedule. * Documents referral information in the case notes in a timely manner after a ...

LifeLink

Remote Administrator on Call PR

Guaynabo, PR · On-site +1

Works closely with the Referral Coordinator (RC) in the utilization of available staff and resources with the goal of providing the highest level of support and customer service to referring ...

DaVita

Care Coordinator - Davita IKC - Vallejo

Lajas, PR · Hybrid

$25 - $28.50/hr

Davita is currently offering the below referral bonuses for anyone referred and hired before 12/30/2026 * Care Coordinator and Engagement Specialist - $500 * Registered Nurses - $2000 * Nurse ...

Bio-Nuclear of Puerto Rico

PR · On-site

$13.50 - $17/hr

The Coordinator assigned to Application Specialists shall:a. Keep the Application Specialists ... referring messages, making copies, digitizing and filing documents, distributing and handling ...

JLL

Service Coordinator

Juncos, PR

$19.25 - $24.25/hr

This role is responsible for coordinating employee moves, supporting seat assignments, maintaining occupancy data accuracy, managing service requests/tickets, and ensuring a positive customer ...

Jones Lang LaSalle IP, Inc.

Service Coordinator

Juncos, PR · On-site

$19.25 - $24.25/hr

This role is responsible for coordinating employee moves, supporting seat assignments, maintaining occupancy data accuracy, managing service requests/tickets, and ensuring a positive customer ...

Master Fluid Solutions

$12.75 - $16.50/hr

The Logistics & Customer Service Coordinator will play a crucial role in supporting the business in Mexico by managing administrative tasks, coordinating sales & marketing activities, providing ...

Pacs

$62K - $75K/yr

... referrals. Coordinates with interdisciplinary team. Provide in-service training to the staff as requested. Counselling residents and family members. Supervisory Requirements This job has no ...

Centers Home

PR

Coordinates, screens and assesses home health care needs of patients referred to Agency * Completes intake process within established time parameters * Collaborates with physicians, nurses and ...

UHS

PR

Receives and verifies the referral for the coordination of appointments and requests additional information, if necessary. * Timely coordination of care for members and dependents is essential.

UHS

PR

Receives and verifies the referral for the coordination of appointments and requests additional information, if necessary. * Timely coordination of care for members and dependents is essential.

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Referral Coordinator information

What is a referral coordinator?

Referral Coordinators are healthcare professionals who manage and facilitate patient referrals between primary care providers, specialists, and other medical services. They ensure that patients are referred to the appropriate healthcare providers, handle the necessary paperwork, and track the status of referrals to ensure timely follow-up. Their role is essential for maintaining smooth communication between patients, providers, and insurance companies, helping to improve patient care and streamline the healthcare process.

What does a referral coordinator do?

A referral coordinator works in a healthcare setting to assist patients in scheduling appointments and managing health insurance issues. As a referral coordinator, you work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other duties include setting up appointments for new and existing patients and answering phone calls. Careers as referral coordinators often begin with an entry-level administrative position in a doctor’s office or medical facility. In these positions, you hone many of the skills necessary for the more advanced role.

What are the key skills and qualifications needed to thrive as a referral coordinator, and why are they important?

To thrive as a Referral Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic medical records (EMR) systems, insurance verification processes, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities set outstanding Referral Coordinators apart. These skills are crucial for ensuring seamless patient care coordination, timely referrals, and effective collaboration with both patients and healthcare providers.

How does a referral coordinator typically collaborate with healthcare providers and patients during the referral process?

Referral Coordinators play a vital role in healthcare by acting as a bridge between patients, primary care providers, and specialist offices. They are responsible for gathering necessary medical information, scheduling appointments, and ensuring that referrals are processed efficiently. This requires strong communication skills, as Referral Coordinators must frequently interact with physicians' offices, insurance companies, and patients to verify eligibility and obtain authorizations. Successful collaboration helps streamline patient care and ensures timely access to specialists, making the role essential for maintaining smooth clinical operations.

What is the difference between Referral Coordinator vs Medical Scheduler?

Referral CoordinatorMedical Scheduler
Handles patient referrals, verifies insurance, communicates with providersSchedules patient appointments, manages calendars, confirms appointments

While both roles support healthcare operations, Referral Coordinators focus on managing patient referrals and insurance processes, whereas Medical Schedulers primarily handle appointment scheduling. Both positions require strong communication skills and familiarity with healthcare systems, often sharing similar certifications and work environments. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

More about Referral Coordinator jobs

What job categories do people searching Referral Coordinator jobs in Puerto Rico look for?

The top searched job categories for Referral Coordinator jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Referral Coordinator jobs?

Cities in Puerto Rico with the most Referral Coordinator job openings:

Referral Coordinator jobs near you
Infographic showing various Referral Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 16% Part Time, 2% Temporary, and 13% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

HD Liaison/First Resp PR (ASEM)

LifeLink

Guaynabo, PR • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 21 days ago

Job description

Join LifeLink - Join a Life Saving Team!
About LifeLink
More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today.
What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.
At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.
Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.
We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality.
If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.
What You'll Do
This position fills a dual role, that of a professional first responder and educator for potential cases within hospitals and donation-related agencies in an assigned area. This combined responsibility requires clinical skills with a focus on building and maintaining strong relationships with appropriate hospital professional at all levels. The effectiveness of this relationship-building effort becomes a strong basis for working with that staff. Working within the guidelines of LifeLink policies and procedures, this position is responsible to identify and employ available resources with the ultimate goal of increasing organ/tissue donation for transplantation.
Key Responsibilities:
CLINICAL
  • Performs first responder responsibilities in coordination with the appropriate recovery staff, which may include:

    • first one to respond to a referral from assigned hospitals
    • performs physical assessment to the potential donor
    • assess hemodynamic status
    • communicates findings to AOC, Referral Coordinator, recovery staff and Medical Director On Call, as appropriate
    • verification of name and location of next-of-kin
    • review of patient's hospital chart
    • review of donor information with appropriate hospital personnel

  • Assists Referral Coordinator and Administrator-on-call when directed to do so.
  • Participates on an On-Call Schedule.
  • Documents referral information in the case notes in a timely manner after a potential donor is evaluated.
  • Responds on-site at the hospital to evaluate the patient's medical/social information, huddle with healthcare team about next steps, communicate with the appropriate recovery staff, AOC, and document in iTransplant.

DEVELOPMENT
  • Hospital staff development to include physicians, residents. nurses, ancillary and administrative staff:

    • Act as primary communication link between LifeLink staff and hospital staff.
    • Develop and maintain relationships.
    • Maintain high visibility on all shifts.
    • Determine each hospitals unique working environment and organizational structures.
    • Evaluate process, progress and effectiveness of interactions and set new goals to advance program development and relationships.
    • Provide education (written /verbal) regarding the donation process

  • Strategic Plans: Per policy, develop and implement hospital specific plans based on data analysis, goals and objectives, updating and modifying on a continuous basis to ensure optimal referral and donation performance.
  • Enlist the assistance and participation of various coordinator staff to participate in development efforts, as appropriate.
  • Compiles and analyzes measurable current activity data to determine effectiveness and define new areas of focus.
  • Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
  • Maintains an open line of communication to HD Leadership at all times, including developments in assigned hospitals.
  • Act as a resource for new staff.
  • Comply with departmental budget expectations and requirements.
  • Participates in special projects and other assignments as directed.

Who You Are
  • Passionate about helping others and making a difference
  • Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality
  • Bachelor Degree in Nursing (BSN / RN).
  • Minimum of three years of sound clinical experience in an intensive care unit/emergency room is preferred.
  • Ability to apply sound judgment working with little direct supervision and with a growing degree of autonomy.
  • Demonstrated public speaking and interpersonal communication skills, with the ability to interact with various types of audiences.
  • Ability to maintain a positive work environment and demonstrate problem solving skills.
  • Demonstrated physical ability to lift, carry and/or move equipment and supplies of varying weight from 1 to 30 pounds.
  • Reliable vehicle with good driving record and current State/Commonwealth license.
  • Residing within assigned service area is preferred. Primary home/hospital/office location may be assigned within service area, if applicable.
  • Daily travel within assigned service area, including USVI.
  • 24-hours availability via cell phone as needed.
  • Extended hours will be involved in implementing hospital development objectives and responding to referrals including evenings, nights, and weekends.

Why LifeLink?
  • Be part of an organization with a legacy of saving lives and giving hope
  • Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
  • COMPANY PAID Medical, Dental, Disability & Life Insurance
  • Generous COMPANY PAID Pension Plan for your Retirement
  • Paid Vacation, Sick Days & Holidays
  • Growth opportunities in a mission-driven, high-impact nonprofit
  • Work with purpose, knowing your efforts directly touch lives

Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.
Ready to Help Change Lives?
Your next career move could be the most meaningful one yet.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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