ZipRecruiter

Log In

1

Referral Assistant Jobs (NOW HIRING)

New Horizons Healthcare

Referral Coordinator

Roanoke, VA · Hybrid

$20.15/hr

Contact patients to provide referral information and instructions. * Assist patients with scheduling and address any barriers to accessing referred care. * Accurately document all referral activities ...

Central Health

Referral Coordinator

Austin, TX · On-site

$17.75 - $23.25/hr

Monitors templates for appointment availability Assists in the expansion of the referral department ... Assistant Employment Type: FULL_TIME

Coastal Health

Referral Coordinator

Blackshear, GA

$14.50 - $18.75/hr

Referral Coordinator / Medical Assistant - Full-Time Coastal Health | Blackshear, Georgia Coastal Health is seeking a reliable, detail-oriented Referral Coordinator / Medical Assistant to join our ...

Frank C Alario M D P L

Referral Coordinator

Stuart, FL · On-site

$15 - $16/hr

Coordinate with internal staff to ensure referral process is followed * Assist with resolving issues related to referrals Referral Coordinator Skills * Organizational skills * Interpersonal skills

Flexzo Ai

Referral Coordinator

Jacksonville, FL

$16.75 - $21.75/hr

... Assist with resolving referral issues and escalations Requirements: • High school diploma required • Previous medical office or healthcare administration experience preferred • Familiarity with ...

JWCH Institute

Referral Coordinator

Los Angeles, CA · On-site

$48.58K - $51.04K/yr

Add appropriate service codes and assist patients in finding specialists as recommended by their PCP. * Act as the primary liaison between patients, referring physicians, and specialists. * Provide ...

Human Longevity, Inc.

Referral Coordinator

San Diego, CA · On-site

$25 - $28/hr

Position Summary We are seeking a motivated and detail-oriented Medical Assistant / Referral Coordinator to join our onsite team. This hybrid role supports both patient-facing clinical workflows and ...

Vista Community Clinic

Referral Coordinator

Vista, CA · On-site

$21 - $23/hr

Regularly assist patients by answering questions and resolving issues that may arise during the referral process. Document all communication. Qualifications Minimum * High school graduate or ...

Children's Medical Center

Referral Coordinator

Tampa, FL · On-site

$15.50 - $16.50/hr

Schedules consultation and diagnostic appointments for patients per provider/assistant request and documents necessary information. * Completes requested forms for insurance and referring physician ...

next page

Showing results 1-20

People also search for

All JobsReferral Assistant Jobs

Referral Assistant information

What are the key skills and qualifications needed to thrive as a Referral Assistant, and why are they important?

To thrive as a Referral Assistant, you need strong organizational abilities, attention to detail, and familiarity with healthcare processes, generally supported by a high school diploma or equivalent. Proficiency with electronic medical record (EMR) systems, scheduling software, and office applications is typically required. Excellent communication, customer service skills, and the ability to multitask set outstanding Referral Assistants apart. These skills ensure efficient patient referrals, accurate information management, and a positive experience for both patients and healthcare providers.

What are some common challenges Referral Assistants face when coordinating patient referrals, and how can these be managed effectively?

Referral Assistants often encounter challenges such as incomplete patient information, delays in receiving responses from external providers, and managing high volumes of referrals. These issues can be managed by maintaining organized records, following up proactively with both patients and providers, and utilizing electronic health record (EHR) systems efficiently. Clear communication and strong attention to detail are crucial for ensuring timely and accurate referral processing, which ultimately supports better patient care and satisfaction.

What are Referral Assistants?

Referral Assistants are administrative professionals who coordinate patient referrals between primary care providers, specialists, and other healthcare services. They handle tasks such as processing referral paperwork, verifying insurance coverage, scheduling appointments, and communicating with both patients and medical staff. Their work ensures that patients receive timely and appropriate care by facilitating smooth communication and documentation throughout the referral process. Referral Assistants play a crucial role in supporting healthcare teams and improving patient experiences.

What is the difference between Referral Assistant vs Referral Coordinator?

AspectReferral AssistantReferral Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; some roles may prefer certification or experience
Work EnvironmentHealthcare or social service settings, assisting with patient or client referralsHealthcare facilities, clinics, or social services, managing referral processes
Employer & Industry UsageHospitals, clinics, social service agenciesHospitals, healthcare networks, social service organizations
Common Search & ComparisonReferral Assistant vs Referral Coordinator

The main difference between a Referral Assistant and a Referral Coordinator lies in their responsibilities and scope. Referral Assistants typically handle basic referral tasks and support staff, while Referral Coordinators manage the entire referral process, coordinate between providers, and ensure timely patient care. Both roles are essential in healthcare settings, but the Coordinator role often requires more experience and organizational skills.

What cities are hiring for Referral Assistant jobs? Cities with the most Referral Assistant job openings:
What are the most commonly searched types of Referral jobs? The most popular types of Referral jobs are:
What states have the most Referral Assistant jobs? States with the most job openings for Referral Assistant jobs include:
Referral Assistant jobs near you
Infographic showing various Referral Assistant job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Referrals - Referral Coordinator

Unicare Health, LLC

Moreno Valley, CA • On-site

$25 - $30/hr

Full-time

Posted 13 days ago

Job description

At Unicare, we strive to provide high quality health care to the community we serve. Our goal is to provide easily accessible, comprehensive, and affordable health care to every family member, while reducing visits to emergency rooms and urgent care facilities. Our mission is to be a community health care organization that treats everyone with dignity and, respect and cultural sensitivity to help create an environment in which all can prosper.
Job Summary
Referral Coordinator I is responsible for coordinating the care between the medical providers and the specialists to ensure that the patients are getting the appropriate care.
Duties/Responsibilities:
  • Responsible for processing the referrals submitted by health care providers in all referral queues.
  • Must complete the referral life cycle, submit-approve-notify patient-follow-up-secure medical records within the identified time periods.
  • Adhere to insurance requirements and closely communicate with clinicians for all clinical care needs to process a referral.
  • Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. This tracking may use an EHR database.
  • Ensure complete and accurate registration, including patient demographic and current insurance information.
  • Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
  • Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
  • Review details and expectations about the referral with patients.
  • Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance).
  • Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion.
  • Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.
  • Ensure that referrals are addressed in a timely manner.
  • Remind patients of scheduled appointments via mail or phone.
  • Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.
  • Any and all other duties as assigned.

Non-Essential Functions
  • As directed by the Referral Supervisor, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

Professional Requirements
  • Adhere to dress code, appearance is neat and clean.
  • Maintain patient confidentiality at all times.
  • Report to work on time and as scheduled.
  • Maintain regulatory requirements, including all state, federal and local regulations.
  • Represent the organization in a positive and professional manner at all times.
  • Comply with all organizational policies and standards regarding ethical business practices.
  • Communicate the mission, ethics and goals of the organization.
  • Participate in performance improvement and continuous quality improvement activities.
  • Must have reliable transportation.

Qualifications
  • High school diploma or GED required.
  • Medical assistant certification preferred.
  • One (1) to two (2) years referral experience.
  • Bilingual in English/Spanish required.

Knowledge, Skills, and Abilities
  • Excellent people skills, with an ability to partner with a dynamic leadership team.
  • Possess personal qualities of integrity, credibility, and commitment to corporate mission.
  • Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
  • Strong customer service focus
  • Effective verbal and written communication skills
  • Teamwork orientation
  • Organized and able to manage competing priorities
  • Good judgment
  • Resourcefulness in problem solving
  • Able to take and follow through with delegated tasks and accountability

Physical Requirements and Environmental Conditions
  • Pushing and pulling objects up to 25 lbs.
  • Frequent wrist, hand and finger dexterity to perform fine motor function without tremor.
  • Full range of body motion including twisting body, pushing, and pulling.
  • Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
  • Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
  • Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the position.

Working Conditions
  • Non-Ionizing Radiation (microwaves)
  • Hazardous Exposure (chemical [E.G. Latex] and infectious)

Work Schedule
  • You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.

You will need to travel to other clinic locations as needed for cross coverage support.
Our Mission
The mission of Unicare is to be a community health care organization that treats everyone with dignity, respect and cultural sensitivity to help create an environment in which all can prosper.
Let Unicare Community Health Center be your choice that meaningful work that makes a difference in the community we serve.

Apply