1

Redemption Manager Jobs in Kansas (NOW HIRING)

Report major equipment problems to management * Assist guests who are having trouble with playing ... Unload, stock, and maintain the inventory level for your arcade's redemption center * Maintain a ...

Report major equipment problems to management * Assist guests who are having trouble with playing ... Unload, stock, and maintain the inventory level for your arcade's redemption center * Maintain a ...

Cashier

Marion, KS

$10 - $12/hr

  • PTO

Other responsibilities may include managing shelves and inventory and maintaining the overall ... Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, and ...

In 2006, we leveled up the experience by introducing FunZone Arcades-in-restaurant entertainment featuring the latest games and prize redemption. Since then, we've been on a rapid expansion path with ...

Barcade Attendant-Gilley's

Park City, KS

$13.75 - $17.50/hr

Facilitate prize redemption and promotions * Collect feedback from guests regarding the gaming ... Otherwise, ensuring a manager is notified immediately to resolve the situation * Crosstrain in ...

Barcade Attendant-Gilley's

Park City, KS · On-site

$13.75 - $17.50/hr

Facilitate prize redemption and promotions * Collect feedback from guests regarding the gaming ... Otherwise, ensuring a manager is notified immediately to resolve the situation * Crosstrain in ...

Games Support Tech

Wichita, KS

$33K - $42K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Provides timely and accurate service while managing wait times and communicating information as ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Games Support Technician

Overland Park, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Provides timely and accurate service while managing wait times and communicating information as ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Games Support Tech

Kansas City, KS · On-site

$36K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Provides timely and accurate service while managing wait times and communicating information as ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Games Support Tech

Wichita, KS · On-site

$33K - $42K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Provides timely and accurate service while managing wait times and communicating information as ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Games Support Tech

Kansas City, KS

$36K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Provides timely and accurate service while managing wait times and communicating information as ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Manage production and placement of billboard campaigns , particularly for rural and highway site ... coupon redemption. * Iterate quick-running tests, optimizing creative where performance is ...

Manage production and placement of billboard campaigns , particularly for rural and highway site ... coupon redemption. * Iterate quick-running tests, optimizing creative where performance is ...

Showing results 21-40

Redemption Manager information

What does a redemption manager do?

A Redemption Manager oversees the process of redeeming financial instruments, such as bonds, coupons, or loyalty points, ensuring that all redemptions are processed accurately and efficiently. They manage customer inquiries, verify the legitimacy of redemption requests, and coordinate with other departments to resolve any discrepancies. Additionally, Redemption Managers monitor compliance with relevant regulations and company policies, and may also be responsible for generating reports on redemption activities. Their role is crucial in maintaining trust and satisfaction among clients and stakeholders.

What is the difference between Redemption Manager vs Collections Specialist?

AspectRedemption ManagerCollections Specialist
CredentialsCustomer service experience, knowledge of redemption processesDebt collection experience, familiarity with credit laws
Work EnvironmentFinancial institutions, loyalty programs, customer serviceCollections agencies, banks, credit companies
Employer & IndustryRetail, banking, credit card companiesDebt collection agencies, financial institutions

While both roles involve financial transactions, a Redemption Manager focuses on managing customer redemptions and loyalty programs, ensuring smooth processing and customer satisfaction. In contrast, a Collections Specialist handles overdue accounts, pursuing debt recovery. The roles differ in focus but may overlap in financial knowledge and customer interaction.

What are the key skills and qualifications needed to thrive as a redemption manager, and why are they important?

To excel as a Redemption Manager, you need strong analytical skills, a background in finance or business, and experience with debt recovery or asset management. Familiarity with financial management software, CRM systems, and relevant regulatory certifications is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build trust and effectively resolve customer accounts. These skills ensure efficient recovery processes, compliance, and positive client relationships, which are vital for organizational profitability and reputation.

What are some common challenges faced by a redemption manager and how can they be effectively addressed?

Redemption Managers often face challenges such as managing high volumes of customer redemption requests, ensuring compliance with regulatory standards, and maintaining accurate records. These challenges require strong organizational skills, attention to detail, and effective communication with both customers and internal teams. Utilizing robust tracking systems and regularly updating process guidelines can help streamline operations and minimize errors. Building strong relationships with finance, compliance, and customer service departments also aids in resolving issues quickly and efficiently.

What are popular job titles related to Redemption Manager jobs in Kansas?

For Redemption Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Redemption Manager jobs in Kansas look for?

The top searched job categories for Redemption Manager jobs in Kansas are:

What cities in Kansas are hiring for Redemption Manager jobs?

Cities in Kansas with the most Redemption Manager job openings:

Infographic showing various Redemption Manager job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

$17.75 - $24.25/hr

Contractor

Posted 19 days ago


Family Entertainment Group rating

7.1

Company rating: 7.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

9th of 57 rated amusements


Job description

Description

Contract Route Technician (1099)
Location: Field-Based / Route-Based (Local Travel Required)


About Family Entertainment Group

Family Entertainment Group (FEG) is a recognized leader in designing, developing, and operating world-class family entertainment centers and arcade experiences. We partner with leading brands, including Topgolf, Punch Bowl Social, resorts, hotels, casinos, and entertainment venues across the country to deliver exceptional guest experiences.


Position Summary

Family Entertainment Group is seeking a reliable Independent Contract Route Technician to service 1-2 assigned partner locations. This contract role is ideal for someone who enjoys hands-on technical work and flexible scheduling while taking ownership of maintaining arcade equipment. The technician will visit each assigned location 2-3 times per week to inspect, clean, repair, and maintain games and related equipment, ensuring every location remains operational and guest-ready. As an independent contractor, you will provide your own transportation, tools, and scheduling flexibility while representing Family Entertainment Group professionally at partner locations.


Responsibilities
  • Visit assigned locations 2-3 times per week on an established service schedule.
  • Inspect, clean, test, and perform preventive maintenance on arcade games, cranes, kiosks, card readers, and redemption equipment.
  • Troubleshoot and repair common mechanical, electrical, and electronic issues.
  • Restock prizes, game cards, and operating supplies as needed.
  • Perform crane merchandising, including organizing, filling, and maintaining prize displays to ensure an appealing guest experience.
  • Maintain overall cleanliness of games, equipment, and the game area, ensuring all areas remain neat, presentable, and guest-ready.
  • Complete service reports, repair documentation, and inventory updates after each visit.
  • Communicate professionally with partner management regarding completed work and equipment needs.
  • Report equipment requiring major repairs or replacement.
  • Maintain a safe, organized work environment while servicing equipment.

Requirements

Qualifications
  • Previous experience repairing arcade equipment, vending equipment, amusement devices, gaming equipment, electronics, or similar mechanical/electrical systems preferred.
  • Strong troubleshooting and mechanical aptitude.
  • Ability to work independently with minimal supervision.
  • Excellent communication and customer service skills.
  • Reliable transportation and a valid driver's license.
  • Ability to lift up to 50 pounds and perform physical work.
Contract Details
  • 1099 Independent Contractor
  • Service 1-2 assigned locations
  • Visit each location 2-3 times per week
  • Flexible scheduling within agreed-upon service windows
  • Local travel required
  • Compensation based on an agreed-upon contract rate
What Success Looks Like
  • Equipment remains operational, clean, and guest-ready.
  • Service visits are completed consistently and on schedule.
  • Partner locations receive responsive, professional service.
  • Maintenance records and service documentation are completed accurately and on time.

What Family Entertainment Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom