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Redemption Manager Jobs in Arizona (NOW HIRING)

Dave & Buster's, Inc.

Support Technician

Phoenix, AZ · On-site

Provides timely and accurate service while managing wait times and communicating information as ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Dave & Buster's

Support Technician

Phoenix, AZ · On-site

Provides timely and accurate service while managing wait times and communicating information as ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

BizIQ

Interim HR Generalist

Phoenix, AZ · Hybrid

Manage weekly loading and fulfillment of employee recognition/rewards program, including prize and gift card redemption. * Support employee recognition communications and postings across internal ...

BizIQ

Interim HR Generalist

Phoenix, AZ · On-site

Manage weekly loading and fulfillment of employee recognition/rewards program, including prize and gift card redemption. * Support employee recognition communications and postings across internal ...

Stearns Bank NA.

Universal Banker

Scottsdale, AZ · On-site

$26/hr

BENEFITS Stearns Bank understands and respects that everyone is managing unique career, family, and ... S. Savings redemption transactions. * Issue cashier checks, money orders, gift cards, and credit ...

Stearns Bank NA.

Universal Banker

Scottsdale, AZ · On-site

$26/hr

BENEFITS Stearns Bank understands and respects that everyone is managing unique career, family, and ... S. Savings redemption transactions. * Issue cashier checks, money orders, gift cards, and credit ...

Dave & Buster's, Inc.

Support Technician

Tempe, AZ · On-site

$14.35 - $16.50/hr

Loads and refills tickets in redemption games paying special attention to securing all ticket ... Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking ...

Dave & Buster's, Inc.

Support Technician

Tucson, AZ · On-site

$14.35 - $16/hr

Loads and refills tickets in redemption games paying special attention to securing all ticket ... Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking ...

Dave & Buster's

Support Technician

Tucson, AZ · On-site

$14.35 - $16/hr

Loads and refills tickets in redemption games paying special attention to securing all ticket ... Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking ...

Dave & Buster's

Support Technician

Glendale, AZ · On-site

$14.35 - $16.50/hr

Loads and refills tickets in redemption games paying special attention to securing all ticket ... Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking ...

Dave & Buster's

Support Technician

Tempe, AZ · On-site

$14.35 - $16.50/hr

Loads and refills tickets in redemption games paying special attention to securing all ticket ... Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking ...

BizIQ

Interim HR Generalist

Phoenix, AZ · On-site

Manage weekly loading and fulfillment of employee recognition/rewards program, including prize and gift card redemption. * Support employee recognition communications and postings across internal ...

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Redemption Manager information

What does a redemption manager do?

A Redemption Manager oversees the process of redeeming financial instruments, such as bonds, coupons, or loyalty points, ensuring that all redemptions are processed accurately and efficiently. They manage customer inquiries, verify the legitimacy of redemption requests, and coordinate with other departments to resolve any discrepancies. Additionally, Redemption Managers monitor compliance with relevant regulations and company policies, and may also be responsible for generating reports on redemption activities. Their role is crucial in maintaining trust and satisfaction among clients and stakeholders.

What are the key skills and qualifications needed to thrive as a redemption manager, and why are they important?

To excel as a Redemption Manager, you need strong analytical skills, a background in finance or business, and experience with debt recovery or asset management. Familiarity with financial management software, CRM systems, and relevant regulatory certifications is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build trust and effectively resolve customer accounts. These skills ensure efficient recovery processes, compliance, and positive client relationships, which are vital for organizational profitability and reputation.

What are some common challenges faced by a redemption manager and how can they be effectively addressed?

Redemption Managers often face challenges such as managing high volumes of customer redemption requests, ensuring compliance with regulatory standards, and maintaining accurate records. These challenges require strong organizational skills, attention to detail, and effective communication with both customers and internal teams. Utilizing robust tracking systems and regularly updating process guidelines can help streamline operations and minimize errors. Building strong relationships with finance, compliance, and customer service departments also aids in resolving issues quickly and efficiently.

What is the difference between Redemption Manager vs Collections Specialist?

AspectRedemption ManagerCollections Specialist
CredentialsCustomer service experience, knowledge of redemption processesDebt collection experience, familiarity with credit laws
Work EnvironmentFinancial institutions, loyalty programs, customer serviceCollections agencies, banks, credit companies
Employer & IndustryRetail, banking, credit card companiesDebt collection agencies, financial institutions

While both roles involve financial transactions, a Redemption Manager focuses on managing customer redemptions and loyalty programs, ensuring smooth processing and customer satisfaction. In contrast, a Collections Specialist handles overdue accounts, pursuing debt recovery. The roles differ in focus but may overlap in financial knowledge and customer interaction.

What are popular job titles related to Redemption Manager jobs in Arizona?

For Redemption Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Redemption Manager jobs in Arizona look for?

The top searched job categories for Redemption Manager jobs in Arizona are:

What cities in Arizona are hiring for Redemption Manager jobs?

Cities in Arizona with the most Redemption Manager job openings:

Redemption Manager jobs near you
Infographic showing various Redemption Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Support Technician

Dave & Buster's, Inc.

Phoenix, AZ • On-site

Part-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Dave & Buster's rating

5.7

Company rating: 5.7 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

54th of 88 rated restaurants

Job description

Job Description:
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
  • Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
  • Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
  • Assists Guests by repairing and maintaining amusements equipment in a timely manner.
  • Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
  • Assists the Guest with all requests and answers questions as needed and makes recommendations.
  • Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
  • Notifies Manager of any Guest that is perceived to be unhappy.
  • Responsible for stocking, displaying, and securing merchandise in all storage areas.
  • Conducts merchandise inventory during and after shift, if applicable.
  • Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
  • Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
  • Properly positions and set up displays to increase Guest traffic and promote sales.
  • Assists in daily maintenance and organization of tech room and storage areas.
  • Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
  • Assists with general store maintenance as directed by management.
  • Assists other Team Members as needed.
  • Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
  • Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
  • Technical and/or electrical skills preferred, but not required.
  • Must demonstrate ability to clearly communicate with Guests and other Team Members.
  • Must be at least 18 years of age.

Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
  • Work days, nights, and/or weekends as required.
  • Work off an extension ladder.
  • Work in noisy, fast paced environment with distracting conditions.
  • Move about facility and stand for long periods of time.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
15.15
16.95
We are an equal opportunity employer and participate in E-Verify in states where required.

What Dave & Buster's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dave & Buster's logo

About Dave & Buster's

Sourced by ZipRecruiter

Dave & Buster's, based in Coppell, Texas, US, is a nationally renowned entity in the hospitality and events industry with a primary focus on providing a unique entertainment and dining experience. The company's official website is daveandbusters.com. They offer a wide array of products and services ranging from video arcade games and billiard tables to an extensive food and beverage menu. Founded in the 1980s, by David Corriveau and James "Buster" Corley, Dave & Buster's initially started as two separate establishments, a bar and an arcade, that eventually merged into one fun-filled entity

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Coppell, TX, US

Year founded

1982

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