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Redemption Manager Jobs in Arizona (NOW HIRING)

DraftKings

Operations Associate, Jackpocket

Tempe, AZ · On-site

$19/hr

You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing ...

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

Paid time off. * The opportunity to advance to management positions, Inbound Donor Services ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

MDS Communications

Outbound Sales Representative

Mesa, AZ

$16.15 - $17.65/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

MDS Communications

Call Center Sales Specialist

Mesa, AZ

$16.15 - $17.65/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

Paid time off. * The opportunity to advance to management positions, Inbound Donor Services ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

Paid time off. * The opportunity to advance to management positions, Inbound Donor Services ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

MDS Communications

Call Center Sales Rep

Mesa, AZ

$16.15 - $17.65/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

MDS Communications

Entry Level Fundraiser

Mesa, AZ

$16.15 - $17.65/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

MDS Communications

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

MDS Communications

Call Center Associate

Mesa, AZ

$16.15 - $17.65/hr

The opportunity to advance to management positions, Inbound Donor Services positions, as well as ... Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are ...

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Showing results 21-40

All JobsRedemption JobsRedemption Manager JobsRedemption Manager Jobs in Arizona

Redemption Manager information

What does a redemption manager do?

A Redemption Manager oversees the process of redeeming financial instruments, such as bonds, coupons, or loyalty points, ensuring that all redemptions are processed accurately and efficiently. They manage customer inquiries, verify the legitimacy of redemption requests, and coordinate with other departments to resolve any discrepancies. Additionally, Redemption Managers monitor compliance with relevant regulations and company policies, and may also be responsible for generating reports on redemption activities. Their role is crucial in maintaining trust and satisfaction among clients and stakeholders.

What are the key skills and qualifications needed to thrive as a redemption manager, and why are they important?

To excel as a Redemption Manager, you need strong analytical skills, a background in finance or business, and experience with debt recovery or asset management. Familiarity with financial management software, CRM systems, and relevant regulatory certifications is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build trust and effectively resolve customer accounts. These skills ensure efficient recovery processes, compliance, and positive client relationships, which are vital for organizational profitability and reputation.

What are some common challenges faced by a redemption manager and how can they be effectively addressed?

Redemption Managers often face challenges such as managing high volumes of customer redemption requests, ensuring compliance with regulatory standards, and maintaining accurate records. These challenges require strong organizational skills, attention to detail, and effective communication with both customers and internal teams. Utilizing robust tracking systems and regularly updating process guidelines can help streamline operations and minimize errors. Building strong relationships with finance, compliance, and customer service departments also aids in resolving issues quickly and efficiently.

What is the difference between Redemption Manager vs Collections Specialist?

AspectRedemption ManagerCollections Specialist
CredentialsCustomer service experience, knowledge of redemption processesDebt collection experience, familiarity with credit laws
Work EnvironmentFinancial institutions, loyalty programs, customer serviceCollections agencies, banks, credit companies
Employer & IndustryRetail, banking, credit card companiesDebt collection agencies, financial institutions

While both roles involve financial transactions, a Redemption Manager focuses on managing customer redemptions and loyalty programs, ensuring smooth processing and customer satisfaction. In contrast, a Collections Specialist handles overdue accounts, pursuing debt recovery. The roles differ in focus but may overlap in financial knowledge and customer interaction.

What are popular job titles related to Redemption Manager jobs in Arizona?

For Redemption Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Redemption Manager jobs in Arizona look for?

The top searched job categories for Redemption Manager jobs in Arizona are:

What cities in Arizona are hiring for Redemption Manager jobs?

Cities in Arizona with the most Redemption Manager job openings:

Redemption Manager jobs near you
Infographic showing various Redemption Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Associate, Jackpocket

DraftKings

Tempe, AZ • On-site

$19/hr

Full-time

Posted 16 days ago

DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 15 rated gambling companies

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.

What you'll do as an Operations Associate

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team's overall success.

What you'll bring

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is $19.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

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