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Red Roof Inn Front Desk Jobs (NOW HIRING)

RRI, Inc.

Night Auditor

Dearborn, MI · On-site

$8.50/hr

Company Description Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand ... The Front Desk Night Audit Guest Service Representative (GSR) is responsible for maintaining ...

RRI, Inc.

Night Auditor

Dearborn, MI · On-site

$8.50/hr

Company Description Red Roof Inn ® was incorporated by founder James R. Trueman in 1972. The brand ... The Front Desk Night Audit Guest Service Representative (GSR) is responsible for maintaining ...

RRI, Inc.

Head Housekeeper

Chicago, IL · On-site

$8.50/hr

Company Description Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand ... front desk and allow them to address and solve the problem. If they cannot resolve your concern ...

RRI West Management LLC

Hotel Housekeeper

Laredo, TX · On-site

$10 - $11/hr

Red Roof Inn Laredo Starting Pay: $10.00 to $11.00/ hour depending on experience Do you enjoy ... Communicate room concerns, maintenance issues, and lost-and-found items to the Front Desk promptly.

RRI, Inc.

Front Desk Supervisor

Chicago, IL · On-site

$8.50/hr

Company Description Red Roof Inn ® was incorporated by founder James R. Trueman in 1972. The brand ... The Front Desk Supervisor is responsible for supervising all front desk operations, staff and ...

RRI West Management LLC

Hotel Housekeeper

Fairmont, WV

$13/hr

Red Roof Inn Fairmont Starting Pay: Up to $13.00/hour Do you enjoy seeing the results of your hard ... Communicate room concerns, maintenance issues, and lost-and-found items to the Front Desk promptly.

New

RRI West Management LLC

Hotel Front Desk

Naples, FL · On-site

$18.50/hr

Red Roof Plus & Suites- Naples Starting Pay: Up to $18.50/hour depending on experience Do you enjoy ... Hotel front desk experience preferred * Strong communication and teamwork skills * Reliable and ...

RRI, Inc.

Payroll Analyst

Columbus, OH · On-site

$8.50/hr

Company Description Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand ... front desk and allow them to address and solve the problem. If they cannot resolve your concern ...

RRI, Inc.

Head Housekeeper

Chicago, IL · On-site

$8.50/hr

Company Description Red Roof Inn ® was incorporated by founder James R. Trueman in 1972. The brand ... front desk and allow them to address and solve the problem. If they cannot resolve your concern ...

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Red Roof Inn Front Desk information

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How much do red roof inn front desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for red roof inn front desk in the United States is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $15.14 per hour, depending on experience, location, and employer.

What are the main responsibilities of a Red Roof Inn front desk employee?

A Red Roof Inn Front Desk employee is responsible for greeting guests, checking them in and out of their rooms, and handling reservations. They answer guest questions, address complaints, process payments, and coordinate with housekeeping and maintenance to ensure a pleasant stay. Excellent communication and customer service skills are essential, as front desk employees are often the first point of contact for guests. They may also assist with administrative tasks and ensure the lobby area remains clean and welcoming.

What are some common challenges faced by a Red Roof Inn front desk team member and how can they be managed?

As a Red Roof Inn Front Desk team member, you may encounter challenges such as handling high guest volumes during peak check-in times, resolving guest complaints, and managing multiple tasks simultaneously. To manage these effectively, strong communication and multitasking skills are essential, along with a calm, solution-oriented approach. Team members often collaborate closely with housekeeping and maintenance staff to ensure guest satisfaction and smooth operations. Regular training and support from supervisors also help in addressing these challenges and fostering a positive work environment.

Is working the front desk of a hotel hard?

Working as a front desk clerk at a hotel like Red Roof Inn involves handling guest check-ins and check-outs, managing reservations, and addressing guest inquiries, often requiring good communication and problem-solving skills. The job can be busy during peak hours and may involve working evenings, weekends, or holidays, but it generally relies on customer service experience and the ability to stay organized. Overall, it can be manageable with proper training and a positive attitude.

What are the key skills and qualifications needed to thrive as a Red Roof Inn front desk associate, and why are they important?

To thrive as a Red Roof Inn Front Desk Associate, you need strong customer service skills, attention to detail, and basic math abilities, typically supported by a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and standard office equipment is important. Excellent communication, problem-solving, and multitasking skills help you stand out in this hospitality role. These skills ensure efficient guest check-in/out, a positive guest experience, and smooth hotel operations.
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Red Roof Inn Front Desk jobs near you
Infographic showing various Red Roof Inn Front Desk job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,025 per year, or $14.9 per hour.

Night Auditor

RRI, Inc.

Dearborn, MI • On-site

$8.50/hr

Part-time

Re-posted 18 days ago

Job description

Company Description

Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand's first hotel opened in Columbus, Ohio, with a single room rate of $8.50 in 1973. Today, Red Roof has over 400 properties nationwide and serves millions of guests each year. For over 40 years, the company and hotels have been known for a warm and welcoming spirit. 


Red Roof is a leader in the economy hotel market with both franchised and corporate-owned properties. The primary goal at Red Roof is to provide customers a savings without sacrificing comfort. Most recently, Red Roof made keeping in touch while traveling that much easier with their Free Communication. Guests can take advantage of free Wi-Fi, local and long distance calls within the continental U.S., and up to 10 fax pages sent within the continental U.S. Additionally, the brand stands behind their Hassle-Free Guarantee: should a guest have a concern during their stay, simply contact the front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their NextGen hotels, featuring sleek exteriors with luxuriously appointed and technologically advanced interiors that signal a new era for the hotel chain. The Columbus, Ohio-based company has more than 3,500 employees.

Job Description

The Front Desk Night Audit Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks.  This position is critical to ensure that the quality of service for Red Roof Inns' guests is in accordance with Red Roof Inns' standards and Hassle Free Guarantee, while working with members of the hotel team, maintaining accounting and financial accountability as well as safety and security of the hotel.

Position Responsibilities

  • Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly)
  • Handle reservation requests; check guests in/out; handle guest accounting and cashier functions
  • Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales
  • Perform daily cash count; prepare bank deposit and review of audit packages
  • Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals
  • Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms
  • Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance
  • Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions
  • Night Audit shift requires daily reconciliation of transactions and preparing audit package for Inn Management approval
  • Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc)
  • Other duties as assigned 
Qualifications
  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position required
  • Must have basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc)
  • Must maintain professional appearance in Red Roof Inn provided uniform with consistently friendly attitude towards guests and staff
  • Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision
  • Basic English communication (verbal and written) skills required
  • May be required to work nights, weekend and/or holidays
Additional Information

EOE/M/F/Disabled/Veteran

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