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Red Roof Inn Front Desk Jobs (NOW HIRING)

RRI, Inc.

Front Desk GSR

Vernon, CT

$8.50/hr

Company Description Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand ... The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

Company Description Red Roof Inn ® was incorporated by founder James R. Trueman in 1972. The brand ... The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ...

RRI, Inc.

Housekeeper

Vernon, CT

$8.50/hr

... to Red Roof Inn's set expectations (i.e. stripping guest rooms of terry and linen, changing and making beds, cleaning bathroom and vanity areas, vacuuming and dusting) Communicate with front desk ...

RRI, Inc.

Front Desk Supervisor

Chicago, IL

$8.50/hr

Company Description Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand ... The Front Desk Supervisor is responsible for supervising all front desk operations, staff and ...

RRI, Inc.

Housekeeper

Vernon, CT · On-site

$8.50/hr

... to Red Roof Inn's set expectations (i.e. stripping guest rooms of terry and linen, changing and making beds, cleaning bathroom and vanity areas, vacuuming and dusting) Communicate with front desk ...

RRI, Inc.

Night Auditor

Dearborn, MI

$8.50/hr

Company Description Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand ... The Front Desk Night Audit Guest Service Representative (GSR) is responsible for maintaining ...

RRI, Inc.

Head Housekeeper

Chicago, IL

$8.50/hr

Company Description Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand ... front desk and allow them to address and solve the problem. If they cannot resolve your concern ...

RRI, Inc.

Night Auditor

Dearborn, MI · On-site

$8.50/hr

Company Description Red Roof Inn ® was incorporated by founder James R. Trueman in 1972. The brand ... The Front Desk Night Audit Guest Service Representative (GSR) is responsible for maintaining ...

RRI West Management LLC

Hotel Housekeeper

Laredo, TX

$10 - $11/hr

Red Roof Inn Laredo Starting Pay: $10.00 to $11.00/ hour depending on experience Do you enjoy ... Communicate room concerns, maintenance issues, and lost-and-found items to the Front Desk promptly.

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Red Roof Inn Front Desk information

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How much do red roof inn front desk jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for red roof inn front desk in the United States is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $15.14 per hour, depending on experience, location, and employer.

What are the main responsibilities of a Red Roof Inn Front Desk employee?

A Red Roof Inn Front Desk employee is responsible for greeting guests, checking them in and out of their rooms, and handling reservations. They answer guest questions, address complaints, process payments, and coordinate with housekeeping and maintenance to ensure a pleasant stay. Excellent communication and customer service skills are essential, as front desk employees are often the first point of contact for guests. They may also assist with administrative tasks and ensure the lobby area remains clean and welcoming.

What are the requirements to work as a hotel receptionist?

To work as a hotel receptionist, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic computer proficiency. Prior experience in hospitality or front desk operations can be beneficial, and some positions may require a background check or availability for flexible hours.

What are some common challenges faced by a Red Roof Inn Front Desk team member and how can they be managed?

As a Red Roof Inn Front Desk team member, you may encounter challenges such as handling high guest volumes during peak check-in times, resolving guest complaints, and managing multiple tasks simultaneously. To manage these effectively, strong communication and multitasking skills are essential, along with a calm, solution-oriented approach. Team members often collaborate closely with housekeeping and maintenance staff to ensure guest satisfaction and smooth operations. Regular training and support from supervisors also help in addressing these challenges and fostering a positive work environment.

Is it hard to get hired at a hotel?

Getting hired as a front desk associate at a hotel like Red Roof Inn typically requires basic customer service skills, a friendly attitude, and sometimes previous experience. The hiring process is generally straightforward, especially for entry-level positions, and may involve an interview and background check.

Is being a hotel front desk clerk hard?

Being a hotel front desk clerk can be challenging as it requires strong customer service skills, multitasking, and handling guest inquiries or complaints. The job often involves working flexible hours, including nights and weekends, and using computer systems for reservations and check-ins.

How much does Red Roof Inn pay?

Red Roof Inn front desk staff typically earn an hourly wage that ranges from $9 to $14, depending on experience and location. The position often requires customer service skills and may include shift work, with pay rates aligned with industry standards for hospitality front desk roles.

What are the key skills and qualifications needed to thrive as a Red Roof Inn Front Desk Associate, and why are they important?

To thrive as a Red Roof Inn Front Desk Associate, you need strong customer service skills, attention to detail, and basic math abilities, typically supported by a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and standard office equipment is important. Excellent communication, problem-solving, and multitasking skills help you stand out in this hospitality role. These skills ensure efficient guest check-in/out, a positive guest experience, and smooth hotel operations.
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Red Roof Inn Front Desk jobs near you
Infographic showing various Red Roof Inn Front Desk job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,025 per year, or $14.9 per hour.

Front Desk GSR

RRI, Inc.

Vernon, CT

$8.50/hr

Full-time

Re-posted 4 days ago

Job description

Company Description

Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand's first hotel opened in Columbus, Ohio, with a single room rate of $8.50 in 1973. Today, Red Roof has over 400 properties nationwide and serves millions of guests each year. For over 40 years, the company and hotels have been known for a warm and welcoming spirit. 


Red Roof is a leader in the economy hotel market with both franchised and corporate-owned properties. The primary goal at Red Roof is to provide customers a savings without sacrificing comfort. Most recently, Red Roof made keeping in touch while traveling that much easier with their Free Communication. Guests can take advantage of free Wi-Fi, local and long distance calls within the continental U.S., and up to 10 fax pages sent within the continental U.S. Additionally, the brand stands behind their Hassle-Free Guarantee: should a guest have a concern during their stay, simply contact the front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their NextGen hotels, featuring sleek exteriors with luxuriously appointed and technologically advanced interiors that signal a new era for the hotel chain. The Columbus, Ohio-based company has more than 3,500 employees.

Job Description

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure that the quality of service for Red Roof Inns' guests is in accordance with Red Roof Inns' standards and Hassle Free Guarantee, while working with members of the hotel team, maintaining accounting and financial accountability as well as safety and security of the hotel.

Position Responsibilities

  • Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly)
  • Handle reservation requests; check guests in/out; handle guest accounting and cashier functions
  • Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales
  • Perform daily cash count; prepare bank deposit and review of audit packages
  • Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals
  • Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms
  • Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance
  • Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions
  • Night Audit shift requires daily reconciliation of transactions and preparing audit package for Inn Management approval
  • Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc)
  • Other duties as assigned


Qualifications
  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position required
  • Must have basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc)
  • Must maintain professional appearance in Red Roof Inn provided uniform with consistently friendly attitude towards guests and staff
  • Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision
  • Basic English communication (verbal and written) skills required
  • May be required to work nights, weekend and/or holidays
Additional Information

EOE/M/F/Disabled/Veteran

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