Red Cliff Jobs (NOW HIRING)

This position will provide a variety of support services at the Red Cliff Community Health Center. This position will assist with greeting and registering patients presenting to the Red Cliff Community Health Center, as well as assisting with basic Business Clerk and Purchased Referred Care office functions.

Duties and Responsibilities:

Patient Administration:

1. Greet patients professionally and cordially.
2. Provide coverage for the registration desk.
3. Interview clients in-person to update demographics at each visit for returning patients, request, enter, and scan financial/insurance information, annual general consent for treatment and notice of privacy practices, and the yearly health history in the Intergy Greenway system.
4. Promptly answer, screen, and route incoming calls.
5. Register new patients in the Intergy Greenway system.
6. Schedule patients for providers, as needed.
7. Accept patients' payments and record incoming payments per the cash receipt policy.

Clerk:

1. Record incoming checks received via mail, per cash receipt policy.
2. Process credit card payments and record accordingly.
3. Assist with the processing of Purchased Referred Care claims for payment.
4. Assist with collection efforts by contacting patients via telephone.
5. Alert in a timely manner administration and/or other appropriate staff to discrepancies, gaps, or other problems with individual or groups of patient health information.
6. Adheres to and supports facility policies, programs and activities.
7. Advance job knowledge and skills through continuing education efforts after approval of Supervisor.
8. Attend staff and other meetings, in-services and other events as directed by the Supervisor.
9. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

Supervisory Authority: None

Knowledge:

1. Experience working in electronic health record systems.
2. Computer literacy, in particular MS Excel and Word.
3. Ability to deal constructively with conflict.
4. Ability to plan, coordinate, and direct varied, complex patient care workflow.
5. Sound judgment and the ability to respond to unusual circumstances.

Qualifications:

1. Minimum of high school diploma, HSED or GED required.
2. 1-2 years of clerical experience in a medical setting, preferred.
3. Valid driver's license and at least liability insurance; preferred.

Personal Contacts: Considerable daily contact will be made with the general public, tribal leadership, Program Directors and staff, consultant(s), and the Tribal Community.

Physical Requirements: The duties assigned to this position involve bending, stooping, lifting, and carrying. Items may be placed in overhead storage or shelving.

Work Environment: All Tribal Buildings are smoke free.

Travel Requirements: The ability to travel and attend meetings and trainings; overnight and out of town, both locally & nationally.

Behavior and Attitude: The vision, goals and objectives of the Red Cliff Band of Lake Superior Chippewa requires that the employee performs in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance. Any behavior or attitude that tarnishes the name or image of the Red Cliff Band of Lake Superior Chippewa will be subject to immediate disciplinary action up to and including termination.

Indian preference will be applied in the case of equally qualified applicants, but all qualified applicants will be considered. This job description is subject to change at employer's discretion, after consultation with the employee.

Application Submittal Requirements: The following items are required for this position:

1. Completed Tribal Application, to include work history and references, available on the Tribal website.
2. Tribal Background Investigation Disclosure; available on the Tribal website.
3. Consent to Release Liability and Reference Information Form; available on the Tribal website.
4. Resume, required; cover letter, optional.
5. Post-secondary transcripts or certifications; if applicable.

Please download the form from the links below. Complete the forms and save them. Then please upload and attach them as "other" attachments with your application.