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Recovery Resolution Specialist Jobs (NOW HIRING)

Imperial PFS

Account Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Overview The Account Resolution Specialist is responsible for managing delinquent premium finance ... Account Recovery Management: * Manage a portfolio of delinquent accounts and drive resolution ...

Imperial PFS

Client Resolution Specialist

Jersey City, NJ · On-site

$58K - $77K/yr

Overview The Client Resolution Specialist is responsible for managing delinquent premium finance ... Account Recovery Management: * Manage a portfolio of delinquent accounts and drive resolution ...

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How much do recovery resolution specialist jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for recovery resolution specialist in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by Recovery Resolution Specialists, and how can they be effectively managed?

Recovery Resolution Specialists often encounter complex cases involving insurance claims, billing discrepancies, or denied payments. These situations require strong analytical skills and persistence to resolve disputes, communicate with multiple parties, and negotiate solutions. Staying organized, maintaining clear documentation, and building positive relationships with clients and insurance providers are key strategies for overcoming these challenges and ensuring timely, accurate resolutions.

What are Recovery Resolution Specialists?

Recovery Resolution Specialists are professionals who work to resolve issues related to overpayments, underpayments, or discrepancies in financial transactions, most commonly within healthcare or insurance industries. They investigate and analyze claims, communicate with clients or providers, and ensure accurate and timely resolution of payment disputes. Their role helps organizations recover funds and maintain compliance with regulations and contractual agreements.

What jobs pay 4000 a week without a degree?

Recovery Resolution Specialists typically do not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, skills, and licensing rather than formal education.

What job is good for overthinkers?

A Recovery Resolution Specialist role involves problem-solving and communication skills, which can suit overthinkers who enjoy analyzing situations and developing solutions. Such jobs often require attention to detail, patience, and the ability to handle complex cases, making them suitable for individuals who prefer thoughtful work environments.

What are the key skills and qualifications needed to thrive as a Recovery Resolution Specialist, and why are they important?

To thrive as a Recovery Resolution Specialist, you need strong analytical skills, attention to detail, and a background in healthcare claims, billing, or collections, often supported by a relevant associate or bachelor’s degree. Familiarity with claims management systems, healthcare billing software, and knowledge of HIPAA regulations are typically required. Excellent problem-solving abilities, effective communication, and patience help in negotiating resolutions and working with internal and external stakeholders. These skills are crucial for efficiently resolving billing discrepancies, minimizing financial losses, and maintaining positive client relationships.

What is a recovery resolution specialist?

A recovery resolution specialist is a professional who helps individuals or organizations resolve financial or account recovery issues, often working with debt collection agencies, financial institutions, or insurance companies. They analyze cases, negotiate payment plans, and ensure compliance with relevant regulations, typically requiring strong communication and problem-solving skills.

Is a CSA job stressful?

A Recovery Resolution Specialist role can be stressful due to the need to handle difficult customer interactions and resolve complex issues efficiently. The job often requires strong communication skills, attention to detail, and the ability to work under pressure, especially in high-volume environments or tight deadlines.
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Recovery Resolution Specialist jobs near you
Infographic showing various Recovery Resolution Specialist job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 70% Full Time, 24% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.
Recovery Resolution Specialist (Collections)

Recovery Resolution Specialist (Collections)

Cotiviti

Remote

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Cotiviti rating

8.3

Company rating: 8.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

42nd of 210 rated it services

Job description

Overview
We are looking for an Recovery Resolution Specialist (Collections) to join our Yield Management team! This role will facilitate the collection of funds for the client and maintains exceptional provider relations. Works closely with audit team, payers and providers to understand claims and or concepts to facilitate effective communication and collection. Engages in verbal and written communication involving the provider, audit staff and client. Identifies problems in the collection process for escalation to the appropriate parties.
Responsibilities
  • Prepares Collections Letters. Prepares collection letters in accordance with policy and ensure they are sent out to providers within established guidelines.
  • Follow-up on Outstanding Claims. Follows established policies and procedures to collect identified claims. This includes contacting the providers to verify receipt of the claims and to obtain the status of any outstanding claims. Responsible for responding to correspondence, requesting additional information from providers, preparing documents, and other administrative tasks.
  • Investigates Claim Disputes. Investigates claim disputes as required. Identifies issues timely and escalate to appropriate parties. Provides accurate information, supporting documentation, and effective communication to complete recovery process.
  • Documents Activities Utilizing Established Tools and Systems. Documents details in the system. Utilizes with increasing proficiency, proprietary reports, tools and systems required to perform duties.
  • Meets or Exceed Standards for Productivity. Maintains productivity goals and standards set by the department. Insures all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
  • Meets or Exceeds Standards for Quality. Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.
Qualifications
  • High School graduate or equivalent education.
  • 1 to 3 years prior collections or customer service experience required.
  • Billing or coding experience preferred.
  • Strong oral and written communication.
  • Required knowledge of Microsoft applications.

Mental Requirements:
  • Communicating with others to exchange information.
  • Assessing the accuracy, neatness, and thoroughness of the work assigned.

Physical Requirements and Working Conditions:
  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands, and/or fingers.
  • Must be able to provide a dedicated, secure work area.
  • Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
  • No adverse environmental conditions expected.

Base compensation ranges from $16.00 to $19.00 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.
Nonexempt employees are eligible to receive overtime pay for hours worked in excess of 40 hours in a given week, or as otherwise required by applicable state law.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
Date of posting: 7/7/2026
Applications are assessed on a rolling basis. We anticipate that the application window will close on 7/15/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.
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