Records Researcher Jobs in Georgia (NOW HIRING)

This classification supervises employees involved in providing administrative and clerical support in the daily operations of assigned department Central Records, Criminal Justice Information System (CJIS), Georgia Crime Information Center (GCIC), and National Crime Information Center (NCIC) functions to conduct quality assurance for records and documents activities and integrity and security of said records and documents.

• Supervises, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; and trains staff in operations, policies, and procedures.
• Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
• Conducts quality assurance of records and documents; reviews accuracy of files to be archived; interprets and enforces departmental policies and procedures related to records maintenance functions, such as validity, accuracy and deadlines; ensures accuracy and completeness of records and documents; certifies documents.
• Interprets and enforces all applicable codes, laws, rules, regulations, standards, policies and procedures regarding release of records and information; initiates any actions necessary to correct deviations or violations.
• Conducts various administrative duties for the department; assists with project management; reviews budgets and grants; orders supplies; inputs time and leave usage; performs accounts payable and accounts receivable functions; schedules training for department employees.

• Supervises the performance of and performs customer service functions in person, by telephone, or by mail; provides information or assistance regarding department services, activities, forms, procedures, fees, or other issues; responds to routine questions and complaints; researches problems and initiates problem resolution; refers complaints/problems to appropriate personnel.
• Processes a variety of documentation associated with department operations within designated timeframes and per established procedures: receives, reviews, records, prepares, types, and/or distributes documentation, including billing invoices, cash, checks and money orders, lab reports, records requests, medical records, statistical reports, toxicology reports, performance appraisals, and other documents; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; files, maintains, and stores hardcopy records; submits or forwards documentation to appropriate personnel.
• Supervises the maintenance of and maintains file system of various files/records; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; scans records into computer; shreds/destroys confidential or obsolete documents; conducts records maintenance activities in compliance with guidelines governing record retention.
• Supervises the distribution of and distributes documentation between department/staff members and internal/external individuals/agencies; operates fax machine to send/receive documentation; distributes/delivers incoming faxes, mail, or other documentation; copies and distributes forms, reports, correspondence, schedules, agendas, or other documentation.
• Researches, compiles, and/or monitors administrative or statistical data pertaining to department operations; summarizes data, performs routine data analysis, and prepares reports; conducts research of department files, legal records, database records, electronic data sources, Internet sites, hardcopy materials, or other sources as needed.
• Operates or uses various equipment and supplies in order to complete work assignments; operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
• Communicates with supervisor, other employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Performs other related duties as required.

• Requires an Associate's Degree in Business or related field
• Two (2) years of experience in customer service, administrative or clerical work or related field; or
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Requires a valid state driver's license with acceptable driving history.

• Georgia Terminal Agency Coordinator Certification and Georgia Criminal Justice Information System Certification.
• This is a sensitive local government position. Employment for the selected candidate(s) is contingent upon the successful completion of a departmental background investigation to including criminal, credit and driver's history checks, polygraph examination, fingerprinting and drug screening.

Physical Requirements:

This position classifies the physical exertion requirements has the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally. Essential functions are regularly performed without exposure to adverse environmental conditions.