Records Manager Jobs in Spokane, WA (NOW HIRING)

Our vision is to ensure that "All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".

Job Title: Forms and Records Analyst 3 (FRA3) Non-Permanent with an expected end date of 9/15/27

Location: Spokane, WA (This is a hybrid position that can be located anywhere within Region 1.)

Closes: 8/27/26

Salary: $51,600 - $69,348 Annually

We are seeking a motivated Forms and Records Analyst (FRA3) to join our amazing Child Welfare Region 1 Discovery Team. Are you highly organized and have a strong attention to detail? Are you interested in a position that requires technical expertise to process and complete requests? If so, apply today to join our team as a Forms and Records Analyst 3 (FRA3).

In this role, you will provide technical expertise and consultation to DCYF managers across Region 1. Your duties will include receiving discovery requests, carrying out searches, identifying and redacting exempt information, responding to requests, and retaining records in compliance with record retention requirements. You will be an expert in identifying, preserving, and protecting confidential and exempt information.

Some of what you will get to do:

• Process, gather information for, and respond to Discovery/Disclosure requests.
• Coordinate calculated searches for legal discovery and collect all records to ensure the requested information is collected in an unredacted and unaltered state.
• Utilize FAMLINK, SharePoint, and AX to verify the location of records.
• Respond in a timely and accurate manner to all regional Discovery requests from Social Service Specialists, the Attorney General's Office, and the Courts.
• Provide training and technical assistance to regional staff regarding Discovery Laws, Policies, and Procedures.
• Search and collect records to ensure all requested information and records in DCYF's possession are collected.
• Travel to the courthouse to submit and pick up legal documents.
• Upload all relevant documents/court orders into the family file in FAMLINK.
• Email or distribute documents to the appropriate parties.

What we're looking for (Required Qualifications):

Equivalent education and experience totaling six years in forms and/or records management, clerical duties associated with records management, public disclosure, paralegal, or customer service.

OR

One year of experience as a Forms & Records Analyst 2.

OR

A Bachelor's degree in business administration, accounting, social services, law, paralegal, or a related field AND two (2) years of experience in forms and records management, public disclosure, or other clerical duties associated with records/customer service.

OR

An Associate's degree in business administration, accounting, social services, law, paralegal, or a related field AND four (4) years of experience in forms and records management, public disclosure, or other clerical duties associated with records/customer service.

AND

1. The ability to take action to learn and grow.
2. The ability to take action to meet the needs of others.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Experience with the Public Records Act and/or Discovery processes.
• Previous work experience using FAMLINK, WaCompass, ACT, AX, and SharePoint.
• Working knowledge of DCYF policies, procedures, rules, and regulations.
• An advanced level of skill utilizing Microsoft Office Suite (Word, Excel, and Outlook).

How do I apply?

In addition to completing the online application, please attach the following:

• Resume
• Cover Letter
• Transcripts - if applicable to qualifications (Unofficial transcripts are acceptable for application submission)

The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway. The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.