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Records Management Supervisor Jobs (NOW HIRING)

RR Donnelley

Records Supervisor

New York, NY · On-site

$70K - $75K/yr

Monday - Friday, 9:00am - 6:00pm The Records Supervisor is an independent leader, helping manage day-to-day people, operations and client needs across single or multiple service offerings. The ...

RR Donnelley

Records Supervisor

New York, NY · On-site

$70K - $75K/yr

Monday - Friday, 9:00am - 6:00pm The Records Supervisor is an independent leader, helping manage day-to-day people, operations and client needs across single or multiple service offerings. The ...

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Records Management Supervisor information

See salary details

$35K

$75.2K

$133K

How much do records management supervisor jobs pay per year?

As of Aug 19, 2026, the average yearly pay for records management supervisor in the United States is $75,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What does a records management supervisor do?

A Records Management Supervisor oversees the organization, storage, retrieval, and disposal of records for a company or agency. They ensure that all records are managed in compliance with legal and regulatory requirements. Their duties often include supervising records staff, developing records management policies, and implementing new technologies or processes to improve efficiency. They play a key role in safeguarding sensitive information and supporting the organization’s operational needs.

What are the key skills and qualifications needed to thrive as a records management supervisor?

To thrive as a Records Management Supervisor, you need expertise in records retention policies, document control, and compliance standards, typically supported by a degree in information management or a related field. Familiarity with electronic records management systems (ERMS), document imaging tools, and certifications such as CRM (Certified Records Manager) are highly valuable. Strong leadership, attention to detail, and effective communication skills help in supervising teams and ensuring accurate records handling. These skills and qualities are essential for maintaining data integrity, legal compliance, and efficient organizational operations.

How does a records management supervisor typically collaborate with other departments to ensure compliance and information accuracy?

A Records Management Supervisor works closely with various departments such as legal, compliance, and IT to develop and enforce records retention policies and ensure regulatory compliance. They regularly coordinate training sessions, conduct audits, and provide guidance on proper document handling procedures to staff across the organization. This collaborative approach helps maintain data integrity, minimizes legal risks, and ensures that records are accurate and accessible when needed.

What is the difference between Records Management Supervisor vs Records Coordinator?

AspectRecords Management SupervisorRecords Coordinator
CredentialsTypically requires a high school diploma or associate's degree; certifications like Certified Records Manager (CRM) are commonUsually requires a high school diploma; certifications are less common
Work EnvironmentOversees records management teams, manages policies, and ensures compliance in office or data centersAssists with daily recordkeeping tasks, organizes files, and supports recordkeeping processes
Employer & Industry UsageUsed in organizations with large records systems, including healthcare, legal, and government sectorsCommon in administrative settings, healthcare, and legal offices

The main difference is that the Records Management Supervisor oversees the entire records management process and team, ensuring compliance and efficiency, while the Records Coordinator handles day-to-day recordkeeping tasks and supports the supervisor's policies.

What states have the most Records Management Supervisor jobs?

States with the most job openings for Records Management Supervisor jobs include:

Records Management Supervisor jobs near you
Infographic showing various Records Management Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $75,181 per year, or $36.1 per hour.

Records Supervisor

RR Donnelley

New York, NY • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Company Description
RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.
Job Description
Schedule: Monday - Friday, 9:00am - 6:00pm
The Records Supervisor is an independent leader, helping manage day-to-day people, operations and client needs across single or multiple service offerings. The supervisor empowers and enables their team to execute service delivery, deliver operational excellence, and supports their team members' growth and development.
Job duties
(* denotes an "essential function")
  • *Supervise the team's day-to-day work assignments in records services, including but not limited to physical and/or electronic records management, records maintenance, matter mobility, information governance; includes supervision of projects and ad hoc requests to ensure efficient, accurate completion within deadlines
  • *Ensure quality service delivery through standard operating procedures, alignment with account plan, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance
  • *Respond to customer inquiries in a timely and professional manner; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; resolve issues escalated by the client to ensure a high level of customer satisfaction
  • *Responsible for employee lifecycle including, but not limited to, interviewing and onboarding, training, planning for key roles, and off-boarding management
  • *Ensure team member compliance with company and client policies, service level agreements (SLAs) and expected quality of work, utilize corrective action when necessary
  • *Enable team members to perform through setting goals and objectives, identifying priorities, and providing regular and consistent communication using ongoing performance feedback, individual and group meetings
  • *Supervise staffing and workflow volumes; use workflow management system to effectively utilize headcount based on work volumes and allocate staffing resources by shift or service line accordingly
  • *Execute required administrative reports, activities, processes related to the people and/or production both on time and in accordance with appropriate standards of operation
  • Support manager with P&L activities; understand impact of overtime and time-off to avoid non-billable charges
  • May support materials included in monthly Client Service Review (CSR) or Quarterly Business Reviews (QBRs)
  • Have a strong knowledge of the client's businesses and the impact of our services
  • Foster cross-training and a sense of team work to optimize client service delivery
  • May train more junior staff members, as needed
  • May liaise with external vendors for records services

Qualifications
  • A Bachelor's degree or equivalent experience is required
  • 2+ years' experience supervising, preferably in a legal, banking or other large corporate environment preferred
  • 3+ years' experience in legal records services, records management or information governance preferred
  • Advanced knowledge of MS Office with aptitude in records terminology (terms of media, category, standard title, alpha-numeric filing formats, etc.), records management, information governance, and records software/database systems
  • Strong in records management, information governance, matter mobility and retention procedures in physical, virtual, or electronic records environment
  • Use of manager self-service systems and experience with centralized HR functions preferred
  • Basic financial understanding of how day-to-day decisions impact P&L
  • Able to foster a team culture of high performance and continuous improvement that values learning and a commitment to quality, with an emphasis on client satisfaction
  • Excellent client service skills with a service-minded approach toward the client
  • Able to make independent decisions that conform to business needs and policy
  • Detailed and organized; demonstrated experience prioritizing competing requests in a fast-paced environment and under tight deadlines
  • Exceptional communication skills, both written and verbal
  • Must be able to interact effectively with multi-functional and diverse backgrounds
  • Must be self-motivated with positive can-do attitude
  • Able to handle sensitive and/or confidential documents and information

Additional Information
RRD's current salary range for this role is $70,000 to $75,000 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
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RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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