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Records Management Assistant Jobs in Springfield, MA

Way Finders

Assistant Property Manager

Charlton, MA · On-site

$25.50 - $29/hr

Assistant Property Manager (Charlton, Wales, Ware, Ludlow) Way Finders is a Top Workplaces for ... Ensure the security and protection of private tenant records and documents in accordance with all ...

Talcott Financial Group

Assistant Treasurer

New York, NY · On-site

$220K - $270K/yr

Talcott Financial Group has a proven track record of well-executed transactions, and the enterprise ... Provide hands-on analytical and project management support for the development of a Funding ...

CSC Services LLC

Be Seen First

Office Manager

South Windsor, CT · On-site

$22 - $25/hr

Human Resources Support: Assist with documentation for onboarding, training, and maintaining ... Document and Records Management: Organize and maintain both physical and digital company documents.

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All JobsRecords Management JobsRecords Management Assistant JobsRecords Management Assistant Jobs in Springfield, MA

Records Management Assistant information

See Springfield, MA salary details

$26.9K

$49K

$68.8K

How much do records management assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for records management assistant in Springfield, MA is $49,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $53,300.00 per year, depending on experience, location, and employer.

What does a records management assistant do?

A Records Management Assistant is responsible for organizing, maintaining, and retrieving company records and documents. They ensure that both physical and electronic records are accurately filed, stored securely, and easily accessible when needed. Their duties often include data entry, archiving, scanning documents, and following records retention policies. They play a key role in supporting compliance with legal and regulatory requirements for document management.

What are the key skills and qualifications needed to thrive as a records management assistant, and why are they important?

To thrive as a Records Management Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with records management systems, document imaging software, and proficiency in Microsoft Office Suite are typically required. Excellent communication, discretion, and the ability to prioritize tasks are important soft skills for this role. These skills ensure accurate recordkeeping, data security, and efficient retrieval of important information for organizational success.

What are some common challenges faced by records management assistants, and how can they be effectively managed?

Records Management Assistants often encounter challenges such as handling large volumes of documents, maintaining accuracy while updating records, and ensuring compliance with data protection regulations. Staying organized and using digital records management systems can help streamline document retrieval and minimize errors. Regular training on compliance standards and strong communication with other departments also play a key role in overcoming these challenges, ensuring efficient and secure records handling.

What is the difference between Records Management Assistant vs Data Entry Clerk?

AspectRecords Management AssistantData Entry Clerk
CredentialsHigh school diploma; familiarity with records management softwareHigh school diploma; proficiency in data entry tools
Work EnvironmentOffice setting, handling physical and electronic recordsOffice environment, focusing on inputting data into systems
Industry UsagePublic sector, healthcare, legal, corporateVarious industries, including retail, finance, healthcare
Search & Comparison IntentUnderstanding roles in records managementLooking for data entry job differences

The Records Management Assistant primarily manages and organizes physical and electronic records within an office setting, often requiring knowledge of records systems. In contrast, Data Entry Clerks focus on inputting data into digital systems, emphasizing speed and accuracy. While both roles support administrative functions, the Records Management Assistant has a broader scope involving record organization and compliance, making it distinct from the more data-focused Data Entry Clerk position.

What cities near Springfield, MA are hiring for Records Management Assistant jobs?

Cities near Springfield, MA with the most Records Management Assistant job openings:

Records Management Assistant jobs near you
Infographic showing various Records Management Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,018 per year, or $23.6 per hour.

Public Record Coordinator

City of Springfield

Springfield, MA • On-site

$52K - $67K/yr

Full-time

Posted 3 days ago

New

City Of Springfield (Missouri) rating

7.5

Company rating: 7.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

546th of 855 rated public administrative organizations

Job description

Position Purpose/Summary This position is responsible for analyzing, processing, and responding to public records requests submitted to the City, in compliance with State law, Regulations adopted by the Secretary of State, and the City's ordinances and rules. This position will plan, coordinate, and supervise the official records management system for the City. Work is performed with considerable independence under the direction of the First Associate City Solicitor with reviews through observation, reports, and conferences.

No supervision is exercised over other employees. Essential Functions Have a comprehensive understanding of the requirements of the Massachusetts Public Records Law. Coordinate and maintain a comprehensive records retention program.

Develop procedures and guidelines for logically organized and searchable records and forms for both external and internal customers. Develop procedures to identify and control the destruction of records according to the State Records Retention Guidelines. Respond to public information requests, coordinate the retrieval of information, and address questions or problems as necessary.

Be familiar with, interpret, apply, and explain codes, laws, rules and regulations related to assigned activities. Evaluates whether any record or part of a record is exempt, redacts records, and prepares appropriate redaction and exemption logs. Manage on-site records storage areas and evaluate ongoing records storage requirements.

Assist in development of security procedures to safeguard original and confidential documents. Assist other departments in processing and understanding requests. Under the guidance and with the assistance of the IT Department, implement, administer, and provide staff training for use of the public disclosure software used for on-line requests and tracking.

Provide training on public records compliance; consult with/direct City employees on the requirements of the Public Records Act and applicable City Codes and rules. The Public Records Officer will conduct new employee/new committee member PRA/records retention training as well as yearly refreshers for all employees. Develop goals, implement steps, and create timelines with departmental records managers to produce a highly functioning records management system.

Copy or scan records as needed. Performs related work as required. Knowledge, Skills, and Abilities Considerable knowledge of the statutes, ordinances, and charter provisions relating to the powers and duties of the Law Department.

Considerable knowledge of modern office procedures and equipment, particularly with reference to filing, record keeping, and cross-indexing systems. Manage multiple projects efficiently. Familiar with and easily operate a variety of computer programs, adapting to computer program changes as needed to maintain efficiencies and cost savings.

Ability to express oneself clearly and concisely, orally and in writing. Communicate effectively both orally and in writing. Ability to plan, install, and supervise detailed clerical systems.

Ability to establish and maintain effective working relationships with subordinates, officials and the general public. Ability to maintain strict confidentiality and exercise discretion and sound decision making when handling sensitive documents. Education and Experience Bachelors' degree in public administration, communications, or related field preferred or four (4) to six (6) years progressively responsible experience and/or training in municipal government and extensive clerical office experience.

Two (2) to three (3) years of experience in customer service focused environment, preferably in an office similar to that of a law office. Experience working with legal documents, in a law office, or in the legal profession preferred.

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