Record Manager Jobs in Utah (NOW HIRING)

Salary and Benefits Police Record Technician I Salary: $40,650/year (SR-41) Individuals hired in this position have the opportunity to progress up to $60,974/year, which is the maximum salary for this position as of December 2025. Police Record Technician II Salary: $42,708/year (SR-43) Individuals hired in this position have the opportunity to progress up to $64,062/year, which is the maximum salary for this position as of December 2025. Police Record Technician III Salary: $45,991/year (SR-46) Individuals hired in this position have the opportunity to progress up to $68,987/year, which is the maximum salary for this position as of December 2025. Benefits: Full City Benefits Package. The City of St. George covers 100% of the premiums for the High Deductible health plan for full-time employees and their qualified dependents. New hires also receive 2 weeks of vacation time during their first year of employment, one of which is available to the employee on the first day of employment. To find out more about our benefits package, please visit our website at careers.sgcity.org. Position Summary Under the direct supervision of the Police Records Supervisor, the Records Technician Unit is a uniformed civilian employee division of the St. George Police Department that works in a challengingly paced evolving electronic environment. The primary function of the SGPD Records Unit is to perform a variety of specialized clerical and technical duties involved in processing, routing, maintaining and storing official police reports in a Records Management System (RMS).

Essential Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.) Police Records Technician I Receives, evaluates, and routes requests for department records by mail, email, fax, and phone Operates computer terminal to enter, retrieve, and update law enforcement incident information in the Spillman RMS Reviews, redacts, and disseminates law enforcement records in accordance with State Law and City Policy. Organizes, scans, and files physical and electronic documents in a variety of physical and electronic formats and locations. Receives, receipts and accurately processes payments for fees, penalties or fine payments by cash or credit/debit card. Performs specialized police clerical functions including, but not limited to, processing civil violations, subpoena requests, return of service requests, case requests, electronic records routing and dissemination, and citations. Assists in retrieving and compiling data in response to requests for police records utilizing information from RMS, digital archiving and other electronic or paper database storage systems in an accurate and timely manner. Provides a high level of customer service for members of the Police Department, Attorney offices, Court Agencies, outside LEA agencies, military agencies, insurance agencies, etc and the general public who contact the Police Department for inquiries and requests, in person, by phone or electronic means in an efficient, accurate and timely manner Maintains a high level of confidentiality and accountability as a member of the Police Department. Performs other related duties as required. Police Records Technician II Performs all functions of a Level 1 Records Technician and Processes, routes, maintains and stores official Police Reports in a Spillman Records Management System using a high level of detail to maintain case integrity and accuracy by utilizing proper principles and practices as established by policy and procedure or as directed by law. Performs specialized police clerical functions including, but not limited to, processing documents associated with civil violations, subpoenas, returns of service, and case requests, as well as electronic records routing and dissemination, citations, responding to requests for records by mail, fax, emailed or personal contact, and accident report processing. Responds to requests for police records utilizing Government Records Access and Management act (G.R.A.M.A.) by retrieving and accurately processing information from RMS, digital archiving and other electronic or paper database storage systems in an accurate and timely manner. Handles alarm applications and false alarm processing. Acts as Records Technician Trainer and as such: Supervises Level 1 Records Technicians during training. Trains, or coordinates training, for Level 1 Records Technicians. Evaluates the performance and progress of Level 1 Records Technicians during their probationary period and makes recommendations for additional training and other corrective actions. Documents the training and performance of Level 1 Records Technicians during the new hire probation and training period. Processes body camera videos. Police Records Technician III Performs all functions of Level 1 and Level 2 Records Technicians and Acts as Technician In Charge when the Office Manager is absent. When acting as Technician In Charge: Assigns new requests for records to technicians for processing, and manages the daily workflow in the Records Unit Screens technical or complicated GRAMA requests for proper coding and redactions Coordinates with the Administrative Services Division Commander, Legal Department, and other City Departments if further review is required for GRAMA and other processes Tracks progress of assignments and ensures deadlines are met, or extensions are filed Verifies cash/check closeouts Coordinates lunch breaks and other assignments as needed Evaluates and processes expungement orders. Is proficient with video redaction software, retrieving, reviewing, and redacting videos in accordance with Utah Law and City and Department Policy Performs other related duties as required. Acts as Records Training Coordinator and as such: Assigns trainers and tracks the training progress of new Records Technicians during new hire training and probationary periods Provides training for Level 1 and 2 Records Technicians in preparation for promotion to Level 3 Records Technician Makes recommendations to the Officer Manager for additional training for Level 1 and 2 Technicians Typical Physical/Mental Demands/Working Conditions Law Enforcement office environment dealing with external, internal, and outside agency customer service requests (face-to-face, telephone, or otherwise). Light to medium physical effort, infrequent lifting of weights up to 25 pounds. May include sitting or standing for extended periods while operating assigned equipment. Considerable exposure to stress as a result of human behavior, including dealing with unpleasant, angry, or discourteous individuals as part of the job requirements. Exposure to graphic and potentially disturbing video, audio, and photographic materials associated with crimes of violence, lewdness, or other criminal activities (death scenes, violent encounters involving citizens, officers, or both, etc). Note: This position will require a complete police department background check and a voice stress analysis test. Selected candidates will be required to pass a type test before interviewing.

Qualifications Police Records Technician I Education and/or Experience: High school diploma or equivalent. Police Records Technician II Education and/or Experience: High school diploma or equivalent. Two (2) years full-time Police Records/GRAMA experience. Successfully complete a G.R.A.M.A. Management Course. Show proficiency in the use of records databases and computer software specific to the Police Department; to include Spillman Records Management Systems, Utah Criminal Justice Information Systems, Windows Office products, Google, etc. Police Records Technician III Education and/or Experience: High school diploma or equivalent. Three (3) years of employment in related law-enforcement records management. Obtain and maintain GRAMA Certification Show proficiency in the use of records databases and computer software specific to the Police Department; to include Spillman Records Management Systems, Utah Criminal Justice Information Systems, Windows Office products, Google, etc.

Knowledge of: Police Records Technician I, II and III City and Police Department policies and procedures governing all police and front office related activity. Principles and practices used in establishing, utilizing, and maintaining files and information retrieval systems. Correct English usage and spelling, punctuation, and grammar. Basic recordkeeping, bookkeeping, and proper cash handling procedures. Providing a high level of customer service and accountability. Bilingual ability preferred. Police Records Technician II and III Utah Government Records Access and Management Act (GRAMA). Skills in: Police Records Technician I, II and III Office computer skills desirable, Microsoft office, Windows operating systems and other computer programs as required. Type 40 words per minute (net tested). Organization and filing Must have a strong orientation to confidentiality, accountability, detail and accuracy. Police Records Technician III Personnel training and management • G.R.A.M.A. and Expungement processing Ability to: Police Records Technician I, II and III Utilize and operate a personal computer, calculator, cash drawer, postage meter, copy machine, FAX, and VOIP telephone. Perform work within established timelines with a minimal of direct supervision. Deal with a variety of personnel and situations within the police department as well as the public on a daily basis. Establish and maintain effective working relations with elected City officials, department heads, coworkers, supervisors, and other law enforcement, government, and private agencies and personnel. Effectively communicate with citizens, including the ability to elicit information from upset and irate citizens to a satisfactory conclusion. Accurately enter police reports, other legal information and perform math calculations as required. Research and compile data in an accurate and efficient manner. Exercise accurate cash handling skills and accountability. Understand and follow oral and written instructions. Communicate oral and written information clearly and concisely. Perform duties, exercise good judgment and make sound decisions efficiently and accurately at all times especially during pressured and stressful situations. Work in a paramilitary