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Receptionist Jobs in Iowa (NOW HIRING)

UnityPoint Health

Receptionist

Sioux City, IA · On-site

$15.50 - $20.50/hr

Job ID: 184923 Overview UnityPoint Clinic Experience Specialist/Receptionist Sunnybrook Urgent Care As needed - PRN - 12 hours/month required Clinic Hours: Monday-Friday 9AM-8PM Sat/Sun 8AM-6PM As an ...

UnityPoint Health

Receptionist

Ankeny, IA · On-site

$14.75 - $19.50/hr

Job ID: 184768 Overview UnityPoint Clinic Experience Specialist/Receptionist - Ankeny Urgent Care Tuesday, Thursday, Friday 8:00AM-8:00PM, 1 weekend/month Full Time Benefits As an Experience ...

Pivotal Health Care

Concierge - Receptionist (85633)

Grimes, IA · On-site

$14.75 - $17.75/hr

Temporary Concierge - Receptionist (Transitioning to PRN) We are seeking a friendly, dependable, and customer-focused Concierge - Receptionist to join our team on a temporary basis during August and ...

UnityPoint Health

Receptionist

Fort Dodge, IA · On-site

$15.25 - $20/hr

Job ID: 185038 Overview UnityPoint Clinic Experience Specialist/Receptionist Women's Center (Fort Dodge) 40/hrs per week (M-F, Daytime Hours) - Full-time + benefits Why UnityPoint Health? At ...

UnityPoint Health

Receptionist

Dubuque, IA · On-site

$14.75 - $19.50/hr

Job ID: 185262 Overview UnityPoint Clinic Experience Specialist/Receptionist - Family Medicine Dubuque, IA Monday-Friday, hours vary between 6:40AM-5:00PM Full Time Benefits As an Experience ...

New

LifePoint Health

Receptionist - Front Desk

Urbandale, IA · On-site

$14.25 - $18.25/hr

Receptionist Position Summary The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This ...

New

UnityPoint Health

Receptionist

Huxley, IA · On-site

$15.25 - $20.25/hr

Job ID: 184182 Overview UnityPoint Clinic Experience Specialist/Receptionist- Huxley Family Medicine Monday-Friday 8:30AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are ...

UnityPoint Health

Receptionist

Waukee, IA · On-site

$15 - $20/hr

Job ID: 184546 Overview UnityPoint Clinic Experience Specialist/Receptionist - Waukee Medical Park Plastic Surgery Monday-Friday 8:00AM-4:30PM Full Time Benefits As an Experience Specialist ...

UnityPoint Health

Receptionist

Des Moines, IA · On-site

$15.25 - $20.25/hr

Job ID: 184549 Overview UnityPoint Clinic Experience Specialist/Receptionist - Southglen Urgent Care Monday, Tuesday, Friday 8:00AM-8:00PM, 1 weekend/month Full Time Benefits As an Experience ...

Peosta Dental

Dental Receptionist

Peosta, IA

$18 - $24/hr

Peosta Dental - Dental Receptionist Are you a customer service superstar with a knack for organization? Our practice is looking for a new Front Desk Staff Member to play a crucial role in our daily ...

Peosta Dental

Dental Receptionist

Peosta, IA · On-site

$18 - $24/hr

Peosta Dental - Dental Receptionist Are you a customer service superstar with a knack for organization? Our practice is looking for a new Front Desk Staff Member to play a crucial role in our daily ...

SHAZAM

Receptionist

Des Moines, IA · On-site

$15.25 - $20.25/hr

Receptionist Position SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued ...

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All JobsReceptionist JobsReceptionist Jobs in Iowa

Receptionist information

See Iowa salary details

$9

$16

$23

How much do receptionist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for receptionist in Iowa is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

Are receptionists still needed?

Receptionists are still needed in many organizations to handle front desk duties, greet visitors, answer phones, and manage appointments. While some tasks are automated through technology like virtual reception systems, the role remains important in customer service and administrative support, especially in industries that value personal interaction.

What are the key skills and qualifications needed to thrive as a receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational skills, attention to detail, and proficiency in basic office administration, typically supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and office productivity tools like Microsoft Office is commonly required. Strong communication, a friendly demeanor, and the ability to multitask help a Receptionist stand out in this role. These skills are important to ensure smooth front-desk operations, create positive first impressions, and efficiently manage daily administrative tasks.

What qualifications do you need to be a receptionist?

To be a receptionist, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software like Microsoft Office are important. Some positions may require previous customer service experience or familiarity with phone systems.

What is the difference between Receptionist vs Administrative Assistant?

AspectReceptionistAdministrative Assistant
CredentialsHigh school diploma or equivalentHigh school diploma; some roles prefer post-secondary education
Work EnvironmentFront desk, customer-facing, busy reception areaOffice setting, supporting multiple departments
Employer & Industry UsageCommon in healthcare, hospitality, corporate officesUsed across various industries for administrative support
Search & Comparison IntentOften compared for front desk roles and customer serviceCompared for broader administrative support tasks

While both roles involve office support, receptionists primarily handle front desk duties and guest interactions, whereas administrative assistants provide more comprehensive administrative support across departments. The roles often overlap but differ in scope and responsibilities.

What does a receptionist do?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing incoming and outgoing correspondence, and performing various administrative tasks. They serve as the first point of contact for clients and guests, creating a welcoming atmosphere and providing information about the organization. Receptionists also handle appointment scheduling, maintain records, and may assist with basic office management duties to ensure smooth daily operations.

What are some common challenges a receptionist might face in a busy office environment, and how can they be managed?

Receptionists in busy office environments often juggle multiple responsibilities, such as answering high volumes of phone calls, greeting visitors, and handling administrative tasks simultaneously. Managing these challenges requires strong organizational skills, effective time management, and the ability to remain calm under pressure. Utilizing digital scheduling tools, maintaining clear communication with team members, and prioritizing tasks can help ensure smooth operations and a positive experience for both colleagues and visitors.
More about Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Iowa? The most popular types of Receptionist jobs in Iowa are:
What are popular job titles related to Receptionist jobs in Iowa? For Receptionist jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Receptionist jobs in Iowa look for? The top searched job categories for Receptionist jobs in Iowa are:
What cities in Iowa are hiring for Receptionist jobs? Cities in Iowa with the most Receptionist job openings:
Receptionist jobs near you
Infographic showing various Receptionist job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,806 per year, or $16.7 per hour.

Receptionist

UnityPoint Health

Sioux City, IA • On-site

$15.50 - $20.50/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 20 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

267th of 887 rated healthcare providers

Job description

  • Area of Interest: Patient Services

  • FTE/Hours per pay period: .01

  • Department: Urgent Care Sunnybrook

  • Shift: nights/weekends/holidays

  • Job ID: 184923

Overview

UnityPoint Clinic

Experience Specialist/Receptionist

Sunnybrook Urgent Care

As needed - PRN - 12 hours/month required

Clinic Hours:

Monday-Friday 9AM-8PM

Sat/Sun 8AM-6PM

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program .

  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Extends a professional welcome to all patients and visitors, providing information on services and procedures.

  • Serves as the first point of contact for patients and visitors, caters to general patient interactions, assisting with check-in and check-out, ensuring a smooth and efficient registration process.

  • Guides patients to appropriate departments , clinics, or service areas.

  • Keeps patients and families updated about wait times, physician availability, and procedural delays.

  • Assis ts patients in completing paperwork, including consent forms, intake forms, and insurance documentation.

  • Addresses general patient inquiries, concerns, and complaints with empathy and escalates complex or urgent matters to experience specialist II.

  • Offers guidance on charges, payment processes, insurance procedures, and provides non-medical information to patients if needed.

  • Supports in maintaining latest patient records in the EMR system, ensuring data accuracy.

  • Answers incoming calls, providing basic information and forwarding calls to the concerned department .

  • Ensures all patient interactions and data handling comply with confidentiality regulations and UPH standards.

  • Participates in training programs to stay updated on best practices in patient care and healthcare regulations.

Qualifications

Education:

  • High School Diploma or equivalent required.

What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UnityPoint Health logo

About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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