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Receptionist Customer Support Jobs (NOW HIRING)

As a Receptionist and Customer Service Representative, you are a key member of the team and ... In addition you will be involved and assigned administrative support tasks such as managing ...

Receptionist

Farmingdale, NY · On-site

$40K - $55K/yr

Assisting attorneys and staff with general office support. Qualifications: Prior receptionist, customer service, or administrative experience preferred but not required. Strong phone etiquette and ...

Receptionist

Farmingdale, NY · On-site

$40K - $55K/yr

Assisting attorneys and staff with general office support. Qualifications: Prior receptionist, customer service, or administrative experience preferred but not required. Strong phone etiquette and ...

Receptionist

Downingtown, PA · On-site

$16.25 - $21.50/hr

... welcoming environment for customers, managing front desk operations, and supporting daily ... Previous receptionist, customer service, or administrative experience preferred * Strong ...

Receptionist

Downingtown, PA · On-site

$16.25 - $21.50/hr

... welcoming environment for customers, managing front desk operations, and supporting daily ... Previous receptionist, customer service, or administrative experience preferred * Strong ...

Be Seen First

We are seeking a professional and organized Staffing Receptionist to support daily office operations and provide excellent customer service to employees, applicants, and clients. The Staffing ...

Assisting attorneys and staff with general office support. Qualifications: Prior receptionist, customer service, or administrative experience preferred but not required. Strong phone etiquette and ...

Afternoon Receptionist

Broken Arrow, OK

$13.75 - $18/hr

Provide basic administrative support (data entry, filing, copying, etc.) Qualifications: * High school diploma or equivalent required * Previous receptionist, customer service, or administrative ...

Receptionist

Downingtown, PA

$16.25 - $21.50/hr

... welcoming environment for customers, managing front desk operations, and supporting daily ... Previous receptionist, customer service, or administrative experience preferred * Strong ...

Receptionist

Taylorsville, NC

$14 - $18.50/hr

... support to the facility. Responsibilities: * Greet and assist residents, visitors, and vendors in a ... Previous receptionist, customer service, or administrative experience preferred * Strong ...

Receptionist

Pineville, NC

$15 - $19.75/hr

Help support daily office operations as needed Qualifications * Previous receptionist, customer service, or office experience preferred * Strong communication and interpersonal skills * Professional ...

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Receptionist Customer Support information

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How much do receptionist customer support jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for receptionist customer support in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Receptionist Customer Support, and why are they important?

To thrive as a Receptionist Customer Support, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and customer relationship management (CRM) tools is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver exceptional service and build rapport with clients. These skills are essential for creating a positive first impression and efficiently managing front desk operations in any organization.

How does a Receptionist Customer Support role balance front-desk duties with customer service responsibilities throughout the day?

A Receptionist Customer Support professional typically manages a blend of administrative and customer-facing tasks. Throughout the day, you may greet visitors, answer phones, handle inquiries, and direct clients to the appropriate departments, while also resolving customer issues or providing product information. Balancing these duties requires strong multitasking, time management, and communication skills, as you often switch between administrative work and direct customer support. Successful professionals in this role thrive in fast-paced environments and are comfortable collaborating closely with various departments, such as sales or technical support, to ensure a seamless experience for visitors and customers.

What are the main responsibilities of a Receptionist Customer Support?

A Receptionist Customer Support professional is responsible for greeting visitors, answering phone calls, and providing general customer service at the front desk. They handle inquiries, direct visitors to the appropriate departments, and manage scheduling or administrative tasks. Additionally, they may assist with resolving customer issues, maintaining records, and ensuring a welcoming atmosphere for both clients and staff.

What does a customer service receptionist do?

A customer service receptionist greets visitors, answers phone calls, and directs inquiries to the appropriate staff. They manage front desk operations, handle basic administrative tasks, and provide information about the organization or services. Strong communication skills and familiarity with office software are essential for this role.

What is the difference between Receptionist Customer Support vs Customer Service Representative?

AspectReceptionist Customer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills; sometimes additional training
Work EnvironmentFront desk, office reception area, face-to-face interactionsCall centers, retail, office settings; phone and online support
Employer & Industry UsageHotels, clinics, corporate officesRetail, telecom, banking, e-commerce
Search & Comparison IntentCustomer support roles with front desk dutiesCustomer support via phone or online channels

While both roles involve assisting customers, Receptionist Customer Support primarily handles front desk duties and face-to-face interactions, whereas Customer Service Representatives focus on phone and online support. Both require strong communication skills but differ in work environment and daily tasks.

More about Receptionist Customer Support jobs
Receptionist / Customer Service

Receptionist / Customer Service

Glass Doctor

Kent, WA • On-site

$16 - $18/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 20 days ago


Glass Doctor rating

6.2

Company rating: 6.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

215th of 325 rated vehicle maintenance


Job description

We specialize in all things glass. Established in 1962 in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a outstanding customer experience in a small business team setting.
As a Receptionist and Customer Service Representative, you are a key member of the team and represent Glass Doctor on support calls. You are responsible for proactively answering frontline phones in a energetic and friendly manner for home and business glass and efficiently directing the customers to the appropriate team member. In addition you will be involved and assigned administrative support tasks such as managing incoming mail, email leads and responding to customers via email or our web portal.
This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
We are growing rapidlly and this position has advancement opportunities into full time customer service, inside sales, dispatching and scheduling and administrative and operational support positions.
Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Directing calls to the appropriate department or team member
  • Follow-up with all incoming service requests utilizing our system
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements:
  • Prior experience in a fast pace environment is a plus
  • Computer literate, with working knowledge of word processing, business software and spreadsheet applications
  • Excellent communication skills
  • Sales skills
  • Good organizational and time management skills
  • Professional appearance and personality

Benefits: Paid Time Off, Medical, Dental, 401k.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Compensation: $16.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor® franchised system. Each Glass Doctor® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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