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Bilingual Spanish Csr Jobs (NOW HIRING)

Aureon

Bilingual (Spanish) Customer Service Representative

$15.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skill improvement - continually strive to improve the cognitive and customer service skills ... Support coworkers - provide procedural advice and assistance to other representatives. * Help ...

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Bilingual Spanish Customer Service Representative - Remote in AR

Fort Smith, AR · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • PTO

Bilingual (Spanish/English) Member Service Representative - Remote (Arkansas Residents Only ... Research and resolve customer inquiries, including referrals, policy reviews, and follow-ups

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How much do bilingual spanish csr jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for bilingual spanish csr in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

How does being a bilingual Spanish customer service representative impact daily interactions with customers and team members?

As a Bilingual Spanish Customer Service Representative, you will regularly assist both English and Spanish-speaking customers, ensuring clear communication and resolving issues efficiently. Your language skills will be crucial for bridging communication gaps, especially in high-volume environments where quick, accurate responses are valued. Team collaboration is common, as you may help translate conversations or documentation for colleagues and contribute to a supportive, multicultural work environment. This role often involves balancing multiple tasks, such as handling calls, emails, and live chats, while maintaining a customer-focused approach.

What are the key skills and qualifications needed to thrive as a bilingual Spanish customer service representative, and why are they important?

To thrive as a Bilingual Spanish Customer Service Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certification in customer service are typically required. Excellent listening, problem-solving abilities, and cultural sensitivity are standout soft skills for this position. These competencies are crucial for delivering effective support to diverse customers, resolving issues efficiently, and ensuring customer satisfaction across language barriers.

What is the difference between Bilingual Spanish Csr vs Customer Service Representative?

AspectBilingual Spanish CsrCustomer Service Representative
CredentialsOften requires bilingual certification or language proficiencyTypically requires basic customer service training or experience
Work EnvironmentCall centers, retail, healthcare, or financial servicesCall centers, retail stores, or corporate offices
Employer & Industry UsageCommon in industries serving Spanish-speaking clientsWidespread across various industries
Search & Comparison IntentPeople looking for bilingual roles or language-specific customer supportGeneral customer service roles

The Bilingual Spanish Csr specializes in assisting Spanish-speaking customers, often requiring language proficiency. In contrast, a Customer Service Representative may serve a broader, monolingual audience. Both roles involve customer interaction but differ mainly in language skills and target clientele.

What is a bilingual Spanish CSR?

A Bilingual Spanish Customer Service Representative (CSR) is a professional who communicates fluently in both Spanish and English to assist customers with their inquiries, concerns, or service needs. They work in various industries such as retail, finance, healthcare, and telecommunications, providing support via phone, email, chat, or in-person interactions. Their primary responsibility is to ensure Spanish-speaking customers receive clear, effective service and solutions, helping bridge language gaps and improve customer satisfaction.
More about Bilingual Spanish Csr jobs
What cities are hiring for Bilingual Spanish Csr jobs? Cities with the most Bilingual Spanish Csr job openings:
What job categories do people searching Bilingual Spanish Csr jobs look for? The top searched job categories for Bilingual Spanish Csr jobs are:
Bilingual Spanish Csr jobs near you
Infographic showing various Bilingual Spanish Csr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Spanish Customer Service Representative

Insperity

Charlotte, NC • On-site

$15.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Insperity rating

7.9

Company rating: 7.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

133rd of 491 rated business services

Job description

General information
Client / Corporate
Client
Work Mode
In-Office
Name
Bilingual Spanish Customer Service Representative
Job ID
21999
City
Charlotte
Published date
16-Jul-2026
State
North Carolina
Country
United States
Zip Code
28273
Description & Requirements
Bilingual Customer Service Representative
At our client, a mission-driven healthcare solutions organization focused on improving patient access and care outcomes, you will join a team committed to delivering compassionate, high-quality service. As a Bilingual Customer Service Representative - Spanish, you will manage inbound communications with patients and providers, coordinate medical supply services, and ensure accurate documentation, all while supporting a seamless, positive customer experience.
Why You'll Love Working for Our Client
Our client recognizes the value of your contributions and is committed to supporting your professional and personal success through competitive compensation and a comprehensive benefits package.
  • Competitive annual salary, based on experience
  • Comprehensive health coverage, including medical, dental, and vision insurance
  • 401(k) retirement plan with employer matching
  • Life and disability insurance for added financial protection
  • Health savings and flexible spending accounts to support your financial well-being
  • Paid time off and flexible scheduling options to promote work-life balance

Our client fosters a purpose-driven, collaborative environment where employees are empowered to make an impact. Their culture is rooted in innovation, accountability, and compassion-encouraging individuals to contribute ideas, grow professionally, and deliver exceptional service. Team members are supported through ongoing learning opportunities and cross-functional collaboration, creating a workplace where continuous improvement and meaningful contributions are valued.
To be successful, you should have:
  • Bilingual in Spanish and English is a MUST.
  • High school diploma or GED with 6+ months of healthcare customer service or call center experience; prior medical intake or patient support experience preferred; no licensure required
  • Proficient with computer systems, including Microsoft Office (Outlook, Teams), data entry platforms, and the ability to navigate EHR/CRM software in a fast-paced environment
  • Demonstrated ability to type 30-35+ WPM, manage time effectively, and work independently

Your responsibilities as the Bilingual Customer Service Representative will include:
  • Handle high-volume inbound call center interactions with patients, providers, and referral sources regarding medical equipment orders, delivery coordination, and service updates
  • Complete patient intake, verify insurance coverage, and accurately enter data into electronic health records (EHR) and CRM systems
  • Resolve customer service inquiries and complaints, utilizing de-escalation techniques and coordinating with cross-functional healthcare teams
  • Schedule deliveries, pickups, and service adjustments while maintaining accurate account records and documentation compliance
  • Meet call center performance metrics (KPIs), maintain productivity standards, and participate in ongoing training and quality assurance programs

About Our Client
Our client is a forward-thinking healthcare solutions organization dedicated to improving patient access and outcomes through innovative services and compassionate support. With a focus on simplifying complex care processes and enhancing the patient experience, they partner with providers and communities to deliver reliable, high-quality solutions that make a meaningful difference in everyday lives.
Step Into a Role That Makes a Difference
If you're passionate about delivering exceptional service and thrive in a dynamic, patient-focused environment, this is your opportunity to shine. Apply today and become a key part of a team dedicated to improving lives, one interaction at a time.
Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.
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About Insperity

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Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1986

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