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Reception Jobs in Toronto, ON (NOW HIRING)

Phyton Talent Advisors

Receptionist

Toronto, ON

This individual will serve as the first point of contact for clients, visitors, vendors, and employees while providing reception, hospitality, administrative, and facilities support. The ideal ...

Revera, Inc.

Receptionist - Casual

Newmarket, ON · On-site

CA$18.72/hr

To maintain a clean, safe, fully stocked and well organized reception area; * To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); * To ...

Revera, Inc.

Receptionist - Casual

Toronto, ON · On-site

CA$18.70/hr

To maintain a clean, safe, fully stocked and well organized reception area; * To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); * To ...

Revera, Inc.

Receptionist - Casual

Toronto, ON · On-site

CA$18.70/hr

To maintain a clean, safe, fully stocked and well organized reception area; * To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); * To ...

Revera, Inc.

Receptionist - Part Time

Newmarket, ON · On-site

To maintain a clean, safe, fully stocked and well organized reception area; * To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); * To ...

Revera, Inc.

Receptionist - Casual

Mississauga, ON · On-site

CA$21.36/hr

To maintain a clean, safe, fully stocked and well organized reception area; * To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); * To ...

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All JobsReception JobsReception Jobs in Toronto, ON

Reception information

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What are the most commonly searched types of Reception jobs in Toronto, ON?

The most popular types of Reception jobs in Toronto, ON are:

What are popular job titles related to Reception jobs in Toronto, ON?

For Reception jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Reception jobs in Toronto, ON look for?

The top searched job categories for Reception jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Reception jobs?

Cities near Toronto, ON with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution.

Front Desk Reception (Mississauga)

Axis Therapy & Performance

Mississauga, ON • On-site

CA$19 - CA$21/hr

Full-time

Re-posted 24 days ago

Job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

  • Determination
  • Collaboration
  • Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

  • Promote the clinic culture
  • Embody Axis core values and standards to help deliver the Axis Experience to all clients
  • Support therapists in their day-to-day needs to ensure smooth workflows
  • Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
  • Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
  • Manage client bookings and arrival times
  • Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
  • Accurately and precisely capture referral notes for new clients
  • Ensure all billing, invoicing and claims are submitted and filed accurately
  • Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
  • Work with the RC to follow up on any outstanding payments as necessary
  • Respond to all medical request inquiries received at the clinic
  • Complete all cash reconciliation and reporting processes at end of day/end of month
  • Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
  • Work with RC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

  • You have 1+ years experience in customer service and/or hospitality
  • You are flexible to work days, evenings and/or weekend hours as needed
  • You must be able to work a minimum of 2 shifts per week (equivalent to ~10 hours per week)
  • You have strong attention to detail
  • You are passionate by nature, wanting to help your team grow as a whole
  • You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
  • You are able to work independently with minimal supervision as well as within a team
  • You have an innate drive to work hard, take initiative, and hustle
  • You come in everyday with your professional cap on, and as your authentic self
  • You prioritize your mental and physical health so you can come in everyday as the best version of yourself
  • You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
  • You care about your workspace, ensuring your space is clean and presentable
  • You embody strong sales, communication and customer service skills
  • You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

  • Hourly Wage of $19-21
  • On-Site Gym
  • Casual Work Attire
  • Bonus Incentives for Staff Referrals
  • Staff Discounted Treatment Sessions
  • Growth and Leadership Opportunities
  • Mental Health Benefits via Inkblot Therapy
  • The Best Culture/Work Environment in the Industry
  • Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
  • Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)