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Reception Assistant Jobs in Toronto, ON (NOW HIRING)

MLP Dental

Dental Assistant + Reception

Pickering, ON

$29 - $34/hr

Client Experience Leader/Splash DentalDental Reception / Administration + Dental Assisting Splash Dental is looking for a Client Experience Leader to become the welcoming face and heartbeat of our ...

MLP Dental

Dental Assistant + Reception

Pickering, ON

CA$29 - CA$34/hr

Client Experience Leader/Splash DentalDental Reception / Administration + Dental Assisting Splash Dental is looking for a Client Experience Leader to become the welcoming face and heartbeat of our ...

The Backyard Club Inc.

Front Desk Reception

Concord, ON · On-site

CA$18 - CA$18.50/hr

Direct players to the appropriate courts and open play levels * Assist with organizing rotations ... Previous reception, hospitality, fitness club, recreation facility, or customer service experience ...

The HIDI Group

Administrative Assistant

Toronto, ON · On-site

We are looking for a Administrative Assistant! The HIDI Group is an employee owned, multi ... Provide reception coverage and relief as required. * Ensure shared office spaces-including the ...

Bupa Corporate

Senior Receptionist

King, ON · On-site

Maintain a clean, organised, and welcoming reception area to create a professional and pleasant first impression for patients and visitors. * Assist with administrative duties, including answering ...

Dexterra Group

Receptionist

Mississauga, ON

Maintain a clean, organized, and professional reception area * Support administrative tasks such as data entry, filing, scanning, and document preparation * Assist with scheduling appointments and ...

Revera, Inc.

Receptionist - Casual

Newmarket, ON

CA$18.72/hr

To maintain a clean, safe, fully stocked and well organized reception area; * To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); * To ...

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Reception Assistant information

What are the key skills and qualifications needed to thrive as a Reception Assistant, and why are they important?

To thrive as a Reception Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite and experience with phone systems or appointment scheduling tools are typically required. Excellent communication, professionalism, and a welcoming attitude help you stand out in this customer-facing role. These skills and qualities ensure efficient front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Reception Assistant vs Office Clerk?

AspectReception AssistantOffice Clerk
Primary RoleGreeting visitors, answering phones, managing front deskHandling administrative tasks, data entry, filing
Work EnvironmentFront reception area, customer-facingOffice setting, administrative area
Required SkillsCommunication, customer service, organizationData management, organization, basic computer skills
Common CertificationsNone typically required, but customer service experience helpsNone typically required, basic computer skills preferred

While both roles support office operations, a Reception Assistant primarily manages front desk duties and customer interactions, whereas an Office Clerk handles administrative and clerical tasks behind the scenes. The roles often overlap in skills like organization and communication, but their focus areas differ based on the work environment and responsibilities.

What are some common challenges a Reception Assistant might face, and how can they effectively handle them?

Reception Assistants often face challenges such as managing multiple phone lines, handling a high volume of visitors, and addressing unexpected issues like scheduling conflicts. Effective time management, clear communication, and adaptability are key to handling these situations smoothly. Building strong organizational habits and staying calm under pressure will help you provide excellent service and maintain a welcoming environment.

What does a Reception Assistant do?

A Reception Assistant is responsible for greeting visitors, answering incoming calls, and providing administrative support at the front desk of an organization. They help manage appointments, handle inquiries, and direct guests to the appropriate departments. Additionally, Reception Assistants may sort mail, maintain visitor logs, and perform light clerical tasks to ensure the smooth operation of the office. Their role is essential in creating a positive first impression and facilitating efficient communication within the workplace.
What are the most commonly searched types of Reception jobs in Toronto, ON? The most popular types of Reception jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Reception Assistant jobs? Cities near Toronto, ON with the most Reception Assistant job openings:
Reception Assistant jobs near you
Infographic showing various Reception Assistant job openings in Toronto, ON as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Dental Assistant + Reception

MLP Dental

Pickering, ON

$29 - $34/hr

Other

Medical

Posted 21 days ago

Job description

Client Experience Leader/Splash DentalDental Reception / Administration + Dental Assisting

Splash Dental is looking for a Client Experience Leader to become the welcoming face and heartbeat of our thriving practice.

Are you the kind of person who lights up a room the moment you walk in?

Do you love connecting with people, keeping things organized, and creating an exceptional experience for everyone you meet?

This is not just a reception role.

It is a hybrid position that blends front desk leadership with clinical assisting, meaning you will spend part of your week supporting the patient experience at the front desk and part of your week assisting the clinical team when needed.

The right candidate is someone who is confident, experienced, and comfortable stepping into both environments, because great dentistry requires great teamwork.

If you thrive in a fast-paced environment, love helping people, and take pride in making both the patient experience and the day-to-day workflow run smoothly, we would love to meet you.

What You'll Be Responsible ForCreating an Exceptional Patient Experience

You will often be the first and last impression of Splash Dental, ensuring every patient feels welcomed, supported, and cared for.

Responsibilities include:

  • Greeting patients warmly and making them feel like valued guests
  • Answering phones with professionalism and warmth
  • Scheduling, confirming, and managing appointments efficiently
  • Checking patients in and out
  • Responding to emails and patient inquiries
  • Helping patients understand insurance coverage and estimates
  • Encouraging patients to move forward with recommended treatment
  • Supporting patients with insurance apps and documentation
  • Acting as the voice of the patient during team meetings and daily huddles
Clinical Assisting Support

This role also includes regular assisting throughout the week to support the clinical team when needed.

You should feel confident and capable stepping into the operatory and assisting the dentist to help ensure a smooth and efficient patient experience.

Responsibilities may include:

  • Chairside assisting during dental procedures
  • Preparing and turning over operatories
  • Taking x-rays when required
  • Supporting treatment flow and patient comfort
  • Helping maintain sterilization and clinical organization
  • Supporting the clinical team during busy days or schedule gaps

This position is ideal for someone who enjoys both the patient interaction of the front desk and the hands-on clinical side of dentistry.

Office Coordination & Administration

You will help ensure the practice runs smoothly behind the scenes.

Responsibilities include:

  • Managing patient records and updating charts
  • Verifying insurance eligibility and submitting pre-determinations
  • Posting payments and tracking insurance claims
  • Greeting patients, booking treatment-planned appointments, and checking patients out
  • Maintaining accurate patient communication and documentation
  • Monitoring schedules to support productivity and patient flow
  • Participating in weekly team meetings and daily huddles
  • Supporting marketing initiatives and patient engagement efforts
  • Completing opening and end-of-day closing duties
  • Assisting with office systems and software coordination
The Person We're Looking For

This role is perfect for someone who is:

  • Outgoing and people-focused
  • Highly organized and detail-oriented
  • Comfortable multitasking in a busy environment
  • A strong communicator with excellent verbal and written communication skills
  • Positive, professional, and team-oriented
  • Confident both chairside and at the front desk

Most importantly, we are looking for someone with a rockstar personality who takes pride in delivering exceptional service to patients and supporting their team.

Requirements
  • Minimum 3 years of dental practice experience
  • Diploma in Dental Assisting or equivalent dental experience
  • HARP Certification and CPR certification required
  • Comfortable assisting chairside when needed
  • Strong understanding of dental insurance and treatment plans
  • Experience with Tracker dental software preferred
  • Excellent English communication skills, both verbal and written
Schedule

This is a full-time position (30-37 hours per week) with flexibility required.

Typical schedule:

  • Monday: 12:00 PM - 8:00 PM
  • Tuesday: 12:00 PM - 8:00 PM
  • Wednesday: 12:00 PM - 8:00 PM
  • Thursday: 12:00 PM - 8:00 PM
  • Friday: Occasionally 8:30 AM - 2:30 PM
  • Weekends: Off
Compensation & Benefits
  • $29.00-$34.00 per hour (negotiable based on experience)
  • Bonus program
  • Health Spending Account (HSA) / Wellness Spending Account (WSA)
  • Free parking
  • Weekends off
  • Supportive and collaborative team environment
  • Opportunity to grow with a thriving and progressive dental practice
Start Date

July 2026

Why Join Splash Dental?

At Splash Dental, we believe great dentistry starts with great relationships.

We are committed to creating an exceptional experience for our patients while fostering a positive, supportive, and team-focused culture for our employees.

The right person will play a major role in shaping the patient experience, supporting the clinical team, and helping the entire practice run smoothly.

If you are someone who loves people, enjoys both administration and assisting, and wants to be part of a positive, supportive dental team, we would love to hear from you.


We look forward to meeting you!

Apply