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Reception Assistant Jobs in Waterloo, ON (NOW HIRING)

Our client, in Shelburne is currently recruiting for an experienced Administrative Assistant/ Receptionist to join their team. Position Overview: Employee's will be working within a fast-paced office.

Position Summary The Concierge provides front desk reception, visitor experience, administrative ... * Assist with deliveries, incoming and outgoing mail, courier shipments, and related office ...

... reception area, ensuring a positive first impression for visitors. * Perform general administrative tasks, such as filing, data entry, and managing office supplies. * Assist with clerical support for ...

New

Login Coordinator

Waterloo, ON · On-site

CA$21.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Shipping and receiving (samples/supplies) at the reception area; * Assist with the proper packing and daily shipping of samples to clients and ALS network labs; * Assist Account Managers with report ...

Login Coordinator

Waterloo, ON · On-site

CA$21.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Shipping and receiving (samples/supplies) at the reception area; * Assist with the proper packing and daily shipping of samples to clients and ALS network labs; * Assist Account Managers with report ...

Credit & Collection Administrator

Georgetown, ON · On-site

  • Medical

  • Dental

  • Retirement

Maintenance of customer accounts * Assist credit manager with the collection process * Provide reception coverage during scheduled breaks, lunch periods, and other temporary absences to ensure ...

New

Client Service Advisor

Kitchener, ON · On-site

CA$45K - CA$65K/mo

  • Medical

  • Dental

  • PTO

... reception and client waiting area ✅ Assist with documentation, insurance inquiries, and project administration when required ✅ Contribute to a positive team environment where every client feels ...

Sales & Marketing Administrator

Milton, ON

CA$22 - CA$25/hr

  • Medical

  • Retirement

... * Assist Marketing with communications related to product updates, new releases, and price list ... Provide general administrative support including but not limited to reception duties, maintaining ...

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Reception Assistant information

What does a reception assistant do?

A Reception Assistant is responsible for greeting visitors, answering incoming calls, and providing administrative support at the front desk of an organization. They help manage appointments, handle inquiries, and direct guests to the appropriate departments. Additionally, Reception Assistants may sort mail, maintain visitor logs, and perform light clerical tasks to ensure the smooth operation of the office. Their role is essential in creating a positive first impression and facilitating efficient communication within the workplace.

What are some common challenges a reception assistant might face, and how can they effectively handle them?

Reception Assistants often face challenges such as managing multiple phone lines, handling a high volume of visitors, and addressing unexpected issues like scheduling conflicts. Effective time management, clear communication, and adaptability are key to handling these situations smoothly. Building strong organizational habits and staying calm under pressure will help you provide excellent service and maintain a welcoming environment.

What are the key skills and qualifications needed to thrive as a reception assistant, and why are they important?

To thrive as a Reception Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite and experience with phone systems or appointment scheduling tools are typically required. Excellent communication, professionalism, and a welcoming attitude help you stand out in this customer-facing role. These skills and qualities ensure efficient front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Reception Assistant vs Office Clerk?

AspectReception AssistantOffice Clerk
Primary RoleGreeting visitors, answering phones, managing front deskHandling administrative tasks, data entry, filing
Work EnvironmentFront reception area, customer-facingOffice setting, administrative area
Required SkillsCommunication, customer service, organizationData management, organization, basic computer skills
Common CertificationsNone typically required, but customer service experience helpsNone typically required, basic computer skills preferred

While both roles support office operations, a Reception Assistant primarily manages front desk duties and customer interactions, whereas an Office Clerk handles administrative and clerical tasks behind the scenes. The roles often overlap in skills like organization and communication, but their focus areas differ based on the work environment and responsibilities.

What are the most commonly searched types of Reception jobs in Waterloo, ON?

The most popular types of Reception jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Reception Assistant jobs?

Cities near Waterloo, ON with the most Reception Assistant job openings:

Infographic showing various Reception Assistant job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Medical Office Assistant (Reception)

Grandview Medical Centre FHT

Cambridge, ON • On-site

Other

Posted 3 days ago

New


Job description

Grandview Medical Centre is seeking a positive, reliable, and professional individual to join our team as a contract full-time Medical Office Assistant (37.5 hours per week, contract position).

As a front-line representative of the clinic, the successful candidate will consistently demonstrate professionalism, courtesy, and compassion in all interactions. This role plays a key part in ensuring the smooth flow of patients, communication, and information within the clinic, supporting both patients and the interdisciplinary care team.


Key Responsibilities

  • Answer and manage incoming phone calls professionally and efficiently
  • Schedule and coordinate appointments for physicians and allied health professionals
  • Relay physician messages accurately to patients by phone
  • Support patient flow and front desk operations
  • Communicate effectively with patients, providers, and team members

Qualifications

  • Graduate of a Medical Office Assistant Certificate Program (preferred)
  • Previous administrative or reception experience in a healthcare setting (asset)
  • Knowledge of medical terminology (preferred)
  • Experience with Oscar EMR (asset)
  • Strong computer skills

Core Competencies

  • Excellent verbal and written communication skills
  • Professional and courteous telephone manner
  • Strong organizational and multitasking abilities
  • Ability to work effectively in a fast-paced environment
  • High attention to detail and accuracy
  • Strong listening and problem-solving skills
  • Ability to manage sensitive situations with professionalism and empathy
  • Commitment to confidentiality and exceptional patient service

Additional Requirements

  • Proof of two-dose COVID-19 vaccination
  • Completion of a Vulnerable Sector Check