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Reception Jobs in Kitchener, ON (NOW HIRING)

Camino Wellbeing + Mental Health

Reception

Kitchener, ON · On-site

CA$23 - CA$29.34/hr

Reception - 30hr Per Week Contract (OPS3) Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts ...

University of Waterloo

Receptionist

Waterloo, ON · On-site

Key Accountabilities Customer Service/Reception * Provides exceptional customer service to clients and other stakeholders. This involves an awareness and sensitivity to a variety of disabilities that ...

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How much do reception jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for reception in Kitchener, ON is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $11.21 and $15.47 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What are the most commonly searched types of Reception jobs in Kitchener, ON?

The most popular types of Reception jobs in Kitchener, ON are:

What are popular job titles related to Reception jobs in Kitchener, ON?

For Reception jobs in Kitchener, ON, the most frequently searched job titles are:

What job categories do people searching Reception jobs in Kitchener, ON look for?

The top searched job categories for Reception jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Reception jobs?

Cities near Kitchener, ON with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,086 per year, or $15.9 per hour.

Reception

Camino Wellbeing + Mental Health

Kitchener, ON • On-site

CA$23 - CA$29.34/hr

Contractor

Posted 6 days ago

Job description

Reception - 30hr Per Week Contract (OPS3)


Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and builds on the strength of our community?

Camino Wellbeing + Mental Health supports individuals,familiesand communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.

WHAT'S THE OPPORTUNITY?

We are looking for a Reception Team Member to join our Office/Reception team for a one-year, 30 hours per week contract! Come help Camino provide excellent service and first point of contact for our clients as they begin their mental health and wellbeing journey. If you're interested in giving back to the community and are looking to use your excellent customer service and administrative skills, then this is the role for you!

WHY WORK FOR US?

We are an organization that serves individuals,familiesand communities within the Waterloo Region. We are excited about our work, the impact we have in the community and our people (our people are our superpower!). We are committed to doing what is best for our community and to developing our people.

Join us to:

  • Do work that matters.
  • Be part of a caring, passionate, and collaborative workplace that lives its values.
  • Learn a ton and support us in creating a more seamless experience for individuals,familiesand our community.
  • Be a part of our diversity, equity, and inclusion journey.
  • Put the people we serve at the centre of everything we do.
  • Have a positive impact in our community.
  • Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs.

WHAT YOU'LL BE DOING:

  • Provide an excellent client experience at reception or on the phone by greeting clients, processing payments, and collecting information to direct clients to the appropriate department.
  • Provide organizational and administrative support to the team, including tasks such as email correspondence, form generation and distribution, information gathering for clients and employees, and responding to internal and external requests.
  • Utilize client management database for timely appointment confirmations, payment processing, and other administrative tasks
  • Assist with a variety of client support matters.
  • Offer additional administrative support to leaders as required.
  • Develop familiarity with programs and services offered by Camino and provide feedback and recommendations for areas of improvement.
  • Perform general office support tasks including photocopying, scanning, document organization, mailing, binding and filing.
  • Utilize all areas of Microsoft Office Suite for clear and effective correspondence, document creation, and task organization
  • Enter data into various databases

WHAT WE'RE LOOKING FOR:

  • Excellent interpersonal and customer service skills.
  • Familiarity with Microsoft Office Suite, especially excel and word.
  • Ability to act resourcefully and creatively while problem-solving

ARE THERE BONUS POINTS?

You Bet! You are strongly encouraged to apply if you have:

  • Ability to speak French is an asset
  • Experience working within the Social Service sector
  • Standard First Aid + CPR-C certification an asset
  • Familiarity with data management tools


ANYTHING ELSE I SHOULDKNOW?:

  • This is a contract position lasting approximately 1 year, requiring 30 hours of work per week
  • Requires the ability to commute throughout the Waterloo Region to different office locations
  • Shifts may include evenings and occasional Saturdays, depending on departmental need
  • Must be legally eligible to work in Canada.
  • Must be able to provide either proof of vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated
  • Must complete a satisfactory Police Record with Judicial Sector check.
  • Wage: $23.00 to $29.34 per hour.


OUR COMMITMENT TO EQUITY

Camino is an equal opportunity employer and supports workforce diversity.At Camino we believe that diversity enriches our performance, clients, services offered, the communities where we live and work, and the lives of our employees. Should you require accommodation during the recruitment process, please contact Human Resources (hr@caminowellbeing.ca). While we thank all applicants for their interest, only those candidates selected for an interview will be contacted.

As we continue to be responsive to the changing needs of our communities, we acknowledge the historical and present-day violence and systemic barriers that continue to harm members of our Region and that we must ask ourselves not if we are complicit, but how.

Camino is committed to developing anti-oppressive practices andequitableoutcomes for the families we serve while ensuring that our programs reflect and meet their needs. We recognize that we must work in collaboration with others to dismantle systems of oppression, discrimination, and violence that people faceas a result oftheir diversity,beliefsand identities.

Building equity takes time, resources, intentionalcommitmentand behavioural change. It is an ongoing process, and we start by recognizing the racism and discrimination faced by Indigenouspeople, Black people, Asian communities, racialized people, ethnic or linguistic groups, members of the 2SLGBTQIA+ communities, unhoused people, people with mental illness and people with physical and intellectual disabilities.

To help us create change and ensure that we can continue helping families thrive, Camino has invested in antiracism and anti-oppression training for all our employees. In addition, we have engaged in an organizational assessment toidentifyand address gaps. We have also created an Equity Leader position to help ensure our policies, processes, and practiceseliminateany existence or influence of systemic racism across our organization.

We have a lot of work todoand we are committed to keep moving forward on this learning journey. We will continue to listen, learn, andtake action to ensurethat everyone at Camino experiences true equity, empowerment, and inclusion.

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