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Reception Manager Jobs in Kitchener, ON (NOW HIRING)

JLL

Concierge - Fixed Term

Cambridge, ON

Position Summary The Concierge provides front desk reception, visitor experience, administrative ... Ability to manage multiple tasks in a fast-paced, on-site office environment. * Strong attention to ...

University of Waterloo

Receptionist

Waterloo, ON

Manages reception flow by identifying the purpose of each client's visit and directing them appropriately Appointment Scheduling and Support * Schedules appointments * Greets and checks-in clients ...

Hamilton Health Sciences

Registered Nurse

Hamilton, ON · On-site

... Lab, and Reception area. 1. Current Certificate of Registration with the College of Nurses of ... and airway management. 8. Demonstrated clinical knowledge, skill and judgement related to ...

Hamilton Health Sciences

Registered Nurse

Hamilton, ON · On-site

... Lab, and Reception area. 1. Current Certificate of Registration with the College of Nurses of ... and airway management. 8. Demonstrated clinical knowledge, skill and judgement related to ...

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Reception Manager information

See Kitchener, ON salary details

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How much do reception manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for reception manager in Kitchener, ON is $15.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.90 and $17.72 per hour, depending on experience, location, and employer.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a Reception Manager, and why are they important?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are Reception Managers?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a Reception Manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
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Reception Manager jobs near you

Sample Reception Technician

University of Guelph

Guelph, ON

Other

Posted 3 days ago

Job description

Department: LSD AFL Sample Reception
Position covered by the Collective Agreement with USW Local 4120

Temporary full-time from 08/07/2026 to 09/01/2027 
Temporary Absence of the Regular Incumbent

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. 
Career Opportunities (sapsf.com) 

General Purpose

The Sample Reception Section of the Agriculture and Food Laboratory is seeking a qualified individual to play a key role in supporting Laboratory Services Division's values: Client Centered, Integrity, Individuals Matter, Shared Responsibility, and Committed to Evolving.

Duties and Responsibilities

Supporting a variety of specialized laboratories offering over 400 analytical services, the Sample Reception Technician is responsible for accurately receiving and distributing all incoming sample submissions. Duties include: handling and opening sample boxes, bags or coolers; sorting and storing samples and supplies; ensuring that all information and testing requirement relate to each specific submission is recorded accurately; receiving courier and client delivered samples; entering all samples, tests, and relevant client and sample information into the Laboratory Information Management System (LIMS); verifying completeness and accuracy of submission information; ensuring appropriate storage of samples at time of receipt and prior to testing; provide guidance to laboratory technicians and students. As a primary, front-line client liaison in a high-volume environment, the incumbent will respond to in-person and telephone client inquiries, working to ISO 17025, Good Laboratory Practices (GLP), legal and client-specific requirements.

Requirements: 

  • One year Community College Laboratory Technician diploma plus one year related experience, or equivalent combination of education and experience
  • In-depth working knowledge of laboratory terminology, testing services, quality assurance protocols and, workplace health and safety practices
  • Excellent understanding and awareness of sample handling and integrity requirements
  • Strong background in client-centered service, combined with excellent communication and interpersonal skills to be able to work effectively in an environment with tight deadlines and high throughput of samples
  • Excellent multi-tasking skills with proven experience working accurately and effectively in an environment with constant interruptions and competing demands
  • Proven visual observation abilities, combined with exceptional listening and writing skills, to accurately capture and record critical sample and testing information from a variety of sources
  • Physical dexterity and excellent organizational skills to efficiently receive, open, sort and enter sample information for a high volume of samples and supplies, under tight deadlines
  • Demonstrated ability to maintain strict client confidentiality at all times
  • Punctuality and dependability are essential qualities for this role, as Sample Reception is open for clients to drop off samples during designated hours.

Must be or willing to be rabies vaccinated. Must routinely lift or carry objects weighing between 5-60 lbs, and push carts carrying over 60 lbs of weight.

Hours of work are 35 hours per week, Tuesday-Saturday.

Employee Type: Regular 
Position Number: 10481055 
Classification: USW, Local 4120 Salary: Band 4  
USW Local 4120 Wage Grid

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 07/22/2026  
Closing Date: 07/29/2026

Apply