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Reception Jobs in Rochelle, IL (NOW HIRING)

Capital Health

Lab Specimen Processor

Rockford, IL

$16.50 - $19/hr

Performs assigned patient processing activities in the outpatient/ non-patient area including managing patient reception area, sign in, translating MD orders into the LIS, report distribution ...

Mercyhealth

Radiology Aide - Full Time, Nights

Rockford, IL · On-site

$15.91 - $23.87/hr

Assists in reception by answering phones, greeting and registering patients for imaging exams. Preparing images to be sent to other facilities. Importing CD and VPN images into PACS. * Uses patient ...

Mercyhealth

Financial Resource Specialist

Rockford, IL · On-site

$18.65 - $27.97/hr

Communicates with physicians, patient care staff and hospital/clinic reception regarding out of network insurance status, medical urgency, and other patient billing/ insurance issues. * Thorough ...

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All JobsReception JobsReception Jobs in Rochelle, IL

Reception information

See Rochelle, IL salary details

$9

$17

$24

How much do reception jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for reception in Rochelle, IL is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.42 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

What job categories do people searching Reception jobs in Rochelle, IL look for?

The top searched job categories for Reception jobs in Rochelle, IL are:

What cities near Rochelle, IL are hiring for Reception jobs?

Cities near Rochelle, IL with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Rochelle, IL as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,034 per year, or $17.3 per hour.

Cashier Cherries Full-Time Evenings $14 - $21/hr

MLCV

Hinckley, IL • On-site

$14 - $21/hr

Full-time

Medical, Retirement

Re-posted 8 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

The Opportunity

Responsible for handling Guest check transactions, food running, bussing, host interactions in a prompt and courteous manner and in accordance with Grand Casino's service and cash handling standards. As Grand Casino's Food and Beverage Ambassador, you may be working directly with our Guests to ensure a positive experience at all touch points.

What You Get to Do

  • Receive payment from Guests in a prompt and courteous manner when applicable.
  • Adhere to established cash control policies and procedures of Grand Casino.
  • Advise Guest of waiting time and areas of the Venue.
  • Prepare orders in a timely manner and complete them with garnish and accompaniments.
  • Answer Guest questions and directs concerns to appropriate management.
  • Address Guest complaints and resolve them quickly and courteously.
  • Seat Guests according to the established procedures of the venue.
  • Deliver excellent Guest Service in an upbeat, friendly manner.
  • Encourage mutual respect, dignity, and integrity with all Associates, by always setting positive examples.
  • Participates as a team member with Grand Casino associates in producing a smoothly and efficiently run operation that meets the highest standards of guest service.
  • Always maintain a clean and sanitary dining area in full accordance with state health regulations.
  • Maintain stock of all necessary items.
  • Responsible for initial cordial reception to the Guests upon arrival and the prompt courteous escort to a dining table.
  • Answer telephones and make reservations, if required.
  • Communicate with Guests including wait times, verifying reservations and general information about the venue.
  • Responsible for seating Guests according to established rotation procedures, be able to operate Host seating computer system, distribute menus, and explain the food items.
  • Thanks, and offers closing remarks to Guest as they leave the venue.
  • Address any Guest complaints to resolve them quickly and courteously in accordance with department standards.
  • Assist in maintaining standards of health, safety, and sanitation.
  • Able to demonstrate ability to read floorplans and seat guests accordingly.
  • Clean and sanitize tables and dining room upon Guest departure.
  • Participate as a team member with: Casino Hosts, Food Servers, Cooks, Supervisors, and any Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest Service.
  • Other duties as assigned that are related to this role.

What We Look for in a Person

  • Serves and develops others by building relationships.
  • Fosters an inclusive workplace where inclusion and individual differences are valued.
  • Collaborates across boundaries to achieve common goals.
  • Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
  • Sets direction and influences others to translate vision into action.
  • Demonstrates drive for continued personal and professional growth.

What We Offer You

  • We have a fun, energetic personality and are adventurous, creative, and open minded.
  • We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty).
  • Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
  • We are a career accelerant, which means developing our Associates is one of our main priorities.
  • We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
  • A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

What Qualifies You

  • Previous cash handling experience.
  • Must be able to secure license from Gaming Regulatory Authority (GRA).
  • Responsible for following all relevant Detailed Gaming Regulations (DGR's).
  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

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