ZipRecruiter

Log In

1

Reception Manager Jobs in Chicago, IL (NOW HIRING)

Robert Half

Office Manager

Elk Grove Village, IL · On-site

$21 - $25/hr

Handle front desk and reception coverage, including greeting visitors and directing calls or ... Manage order-related administrative tasks, including tracking requests, maintaining documentation ...

Fred Astaire Dance Studio of Northbrook

Be Seen First

Front Desk Reception

Northbrook, IL · On-site

$15 - $25/hr

  • Medical

  • PTO

Schedule appointments and manage studio calendars. * Process payments and maintain accurate customer records * Provide administrative support to instructors and management * Help managing Facebook ...

Robert Half

Office Manager

Chicago, IL · On-site

$28.50 - $35/hr

Handle front-desk and reception support, including greeting visitors and managing general office communications. * Track deadlines and follow up on key tasks to ensure work is completed correctly and ...

TIDI Products

Office Manager IT Support Specialist

Buffalo Grove, IL · On-site

$18.50 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reception areas, and common areas remain organized, functional, and ready for use. • Support ... management, administrative operations, desktop support, help desk support, field support, or a ...

previous pagenext page

Showing results 21-40

All JobsReception JobsReception Manager JobsReception Manager Jobs in Chicago, IL

Reception Manager information

See Chicago, IL salary details

$11.3K

$63.1K

$91.2K

How much do reception manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for reception manager in Chicago, IL is $63,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $85,100.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What are the most commonly searched types of Reception jobs in Chicago, IL?

The most popular types of Reception jobs in Chicago, IL are:

What are popular job titles related to Reception Manager jobs in Chicago, IL?

For Reception Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Chicago, IL look for?

The top searched job categories for Reception Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Reception Manager jobs?

Cities near Chicago, IL with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,146 per year, or $30.4 per hour.

Bilingual ESC Main Lobby Reception Secretary C

Illinois School District U-46

Carol Stream, IL • On-site

Other

Re-posted 2 days ago

Job description

Position Type:
Secretary / Clerical/Department Secretary
Date Posted:
6/5/2026
Location:
Human Resources
Date Available:
ASAP
Closing Date:
Until Filled
Position / Title: Bilingual ESC Main Lobby Reception Secretary C
Bargaining Unit: DUSA
Department/Location: Human Resources
Work Days: 261
Reports To: Director of Human Resources
JD Revision Date: 02/23/2024
Supervises: N/A
Function / Position Summary
Provide exceptional direct customer service to every customer and provide general information about the District to the public. The secretary of Human Resources will perform administrative duties related to the operations of the human resource office and provide superior customer service. In addition, support various departments as needed and perform numerous duties, respond to visitor requests, resolve customer inquiries, receive customer information requests, deliver District Department materials to customers, route callers and provide support. Build rapport and provide excellent customer service to every customer by phone, electronically and face-to-face is crucial for success. Maintain confidentiality of student, staff and department information in the department and community.
Job Duties / Responsibilities
  • Greets clients, visitors, and guests; determines the purpose of each person's visit and directs them to the appropriate representative.
  • Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
  • Verify proper credentials, using the District Visitor Management System to create visitor ID's, and maintain appropriate visitor records. Prepare Raptor stickers and sign in sheet for large groups.
  • Notify all appropriate ESC departments of visitors requesting access/assistance of the department.
  • Complete information requests and collaborate with all ESC departments to efficiently and effectively meet the needs of visitors with exceptional customer service.
  • Create announcements and utilize the building intercom systems, two-way radios for all ESC building programs, informational announcements and emergency announcements.
  • Process reception voicemail message and update message, provide access to display keys/lost and found items, receive and process packages, as needed.
  • Monitor cameras around reception area for safety.
  • Backup for fingerprint and background checks on a daily basis. Verify background checks on websites (i.e. Illinois Sex Offender Website, etc. on volunteers) Record and maintain tracking system of clearance resolutions, ensuring confidentiality.
  • Process required documents for employee name changes, verification of Form I-9, and other HR related tasks.
  • Assist with documenting and scanning educational transcripts.
  • Assist with the inbox management of all HR department email accounts.
  • Assist with employment verification of employment requests.
  • Assist with scanning of employee files as needed.
  • Print photo identification badges for all employees and contractors.
  • Performs clerical and administrative tasks including filing, drafting letters, memos, invoices, forms, reports, personnel files, and other communications as assigned.
  • Coordinate and trouble shoot any online/software issues with reception area equipment or software.
  • Manage and review calendars (for HR and reception). Create displays for various monitors.
  • Coordinate return of U-46 district issued items for exiting employees.
  • Manage setups for reception area.
  • Assist with the planning and organization of district job fairs.
  • Maintain high level of discretion and confidentiality in handing sensitive HR information.
  • Backup to all HR secretarial positions as needed.
  • Assist with HR projects as needed.
  • Translate for departments.
  • Other duties as assigned.
Education
  • High school diploma or equivalent required.
Experience / Knowledge
  • Three (3) years of experience in secretarial duties preferred.
  • Business level fluency in reading, writing, and speaking Spanish and English required.
  • Proficiency in keyboarding, Work, Excel, PowerPoint, and Intranet.
  • Attention to detail and accuracy.
  • Self-starter able to work independently with limited direction or supervision.
  • Excellent customer service skills.
Physical Demands
  • Ability to work on a computer/telephone over the major portion of the day.
  • Ability to lift up to 25 pounds.
    SECRETARIAL CLASSIFICATION CRITERIA
    (As defined in the 2022-2026 Agreement between District U-46 Secretarial Association and the Board of Education)
Classification A (Proficiently demonstrates all criteria listed)
  • Ability to communicate and interact with staff and co-workers in a professional manner
  • Demonstrates positive customer service skills
  • Demonstrates confidentiality
  • Ability to work independently
  • Ability to prioritize tasks
  • Demonstrates organizational skills
  • Keeps accurate filing
  • Maintain appropriate inventories and online file management
  • Able to use office machines (ex. laminator, fax, intercom, phone, copier)
  • Accurate typing/keyboarding
  • Working knowledge of computer programs
  • Willingness and ability to learn
Classification B (Proficiently demonstrates all criteria listed, Including classification A)
  • Perform reception duties
  • Perform student attendance duties
  • Utilize excellent written and verbal communication skills (parents, staff and students)
  • Responsible for tracking and balancing building/department expenditures (if applicable)
  • Working knowledge of computer program Word and Excel
  • Willingness to learn and become proficient in advanced applications and specialized computer programs (Mail Merge, Student Information Systems, Business Portal, etc.)
Classification C (Proficiently demonstrates all criteria listed, including classifications A and B)
  • Demonstrates appropriate decision making in support of or in absence of director or supervising administrator
  • Knowledge and ability to perform necessary tasks to ensure the smooth operation of the district level department/building
  • Proficient in specialized computer programs and applications.
  • Responsible for creating and initiating written and verbal communication (community and district officials/representatives)
  • Responsible for maintaining director or supervising administrator calendar/schedule (if applicable)
  • Responsible for office management, environment, staff, finances (banking and financial software)
  • Ultimately responsible for coordination, organization, facilitation of district level department/building
Terms of Employment
  • This is a 12 month position.
  • Salary and benefits as established by the District U-46 Secretarial Association (DUSA) and the Board of Education.

Attachment(s):
  • DUSA 12 Month 2025.pdf
  • DUSA salary table FY26.pdf

Apply