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Reception Manager Jobs in Baltimore, MD (NOW HIRING)

LERCH BATES

Office Manager

Baltimore, MD · On-site

$65K - $75K/yr

Maintain organization and presentation of common areas, conference rooms, kitchens, and reception ... Manage kitchen and office supply inventory, ordering and stocking materials as needed. * Partner ...

Trusted Doctors

Front Desk Receptionist

Columbia, MD · On-site

$15 - $19.25/hr

Performs reception duties in an efficient, professional and courteous manner. * Optimizes patients ... Ability to use a computer, practice management software, copier, and fax machine. * Team & service ...

Trusted Doctors, LLC

Front Desk Receptionist

Columbia, MD · On-site

$14.75 - $19/hr

Performs reception duties in an efficient, professional and courteous manner. * Optimizes patients ... Ability to use a computer, practice management software, copier, and fax machine. * Team & service ...

Trusted Doctors

Front Desk Receptionist

Columbia, MD · On-site

$15 - $19.25/hr

Performs reception duties in an efficient, professional and courteous manner. * Optimizes patients ... Ability to use a computer, practice management software, copier, and fax machine. * Team & service ...

Metasys Technologies

Office Services Associate

Towson, MD · On-site

$15.25 - $19.25/hr

... management, recordkeeping, and customer service. They will also coordinate service requests ... reception, conference room setup, light maintenance, and facility support tasks. This role requires ...

HarborChase

Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

Ensures that the reception areas are clean, hospitable, and inviting. * Ensures the compliance of ... Assists Business Office Manager with administrative support as needed including, but not limited to:

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Reception Manager information

See Baltimore, MD salary details

$10.9K

$60.9K

$87.9K

How much do reception manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for reception manager in Baltimore, MD is $60,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $82,000.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
What are the most commonly searched types of Reception jobs in Baltimore, MD? The most popular types of Reception jobs in Baltimore, MD are:
What are popular job titles related to Reception Manager jobs in Baltimore, MD? For Reception Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Baltimore, MD look for? The top searched job categories for Reception Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Reception Manager jobs? Cities near Baltimore, MD with the most Reception Manager job openings:
Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $60,860 per year, or $29.3 per hour.

Office Manager

LERCH BATES

Baltimore, MD • On-site

$65K - $75K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Department:Building Science
Lerch Bates is seeking an Office Manager to support our East Coast team. This role serves as a key operational partner to the Regional Director and East Coast Area Business Manager while ensuring the office functions efficiently, professionally, and in alignment with business needs.
As an Office Manager, you will oversee daily office operations, provide administrative and project support, coordinate office resources, and help maintain a highly organized and welcoming work environment. You will collaborate closely with office staff, leadership, clients, consultants, and vendors to support business operations and contribute to a positive employee and client experience.
This position is ideal for professionals with experience in office management, administration, or operations who enjoy creating structure, supporting teams, coordinating multiple priorities, and serving as a trusted resource within a fast-paced and collaborative environment.
Become an Employee-Owner
One of the biggest advantages of working at Lerch Bates is that we are 100% employee-owned through our Employee Stock Ownership Plan (ESOP).
Unlike many companies that offer only a salary and retirement plan, eligible employees receive company-funded ESOP shares at no cost to them as part of their long-term retirement benefits.
As Lerch Bates grows, employee-owners share in the company's success. For many employees, the ESOP becomes one of the most valuable financial benefits of their career by helping build meaningful long-term wealth in addition to their salary and traditional 401(k).
When you join Lerch Bates, you are not just building better buildings. You also have the opportunity to build your financial future alongside the company's success.
About Lerch Bates:
Lerch Bates (LB) is a global technical consulting firm focused on improving how buildings perform for owners, designers, and the people who use them every day. For more than 75 years we've partnered on some of the world's most complex and high-profile projects. Today we provide Total Building Performance expertise that integrates Building Science and Building Flow into a unified delivery model.
Our work spans design, construction, investigation, repair, rehabilitation, management, and modernization with one consistent goal: helping clients make confident, well-informed decisions in an increasingly complex built environment.
We are 100% employee-owned through our ESOP. That means when the company succeeds, our employee-owners share in that success. It's more than a retirement benefit-it's an ownership mindset backed by the opportunity to build long-term financial value while helping shape the future of the company.
What You'll Do:
The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make.
Office Operations & Administration
  • Manage day-to-day office operations to ensure an organized, efficient, and professional work environment.
  • Monitor and maintain office and project-related inventory, office supplies, and vendor relationships.
  • Provide administrative support including scheduling, calendar management, meeting coordination, and correspondence.
  • Support office equipment, copier maintenance, and service coordination.
  • Handle incoming and outgoing mail, shipping, deliveries, and related logistics in a timely and accurate manner.
  • Maintain organization and presentation of common areas, conference rooms, kitchens, and reception areas.

Team Support & Coordination
  • Partner with the Regional Director, East Coast Area Business Manager, and office staff to support daily business needs and operational priorities.
  • Assist with client and consultant project administration activities.
  • Support contract administration and project documentation processes.
  • Coordinate meetings, team events, meals, and other office activities as needed.
  • Support internal processes and project tracking efforts to improve efficiency and alignment with company standards.
  • Assist with special projects and cross-functional initiatives in support of organizational goals.

Client, Vendor & Visitor Experience
  • Maintain front desk operations, including greeting visitors and creating a professional, welcoming environment.
  • Serve as a point of contact for vendors, service providers, and building management as needed.
  • Coordinate vendor services, office maintenance activities, and facility-related needs.
  • Ensure office communications and interactions reflect Lerch Bates' commitment to professionalism and client service.
  • Foster positive working relationships with employees, clients, consultants, vendors, and other stakeholders.

Facilities, Resources & Onboarding Support
  • Manage kitchen and office supply inventory, ordering and stocking materials as needed.
  • Partner with internal teams and vendors to support facilities, fleet, equipment maintenance, and service tracking activities.
  • Prepare workstations, materials, and office resources for new employee onboarding.
  • Support office readiness and operational efficiency through proactive planning and coordination.
  • Identify opportunities to improve office processes, organization, and overall workplace experience.

What You'll Bring:
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration or a related field preferred.
  • 3+ years of experience in office management, administrative support, or a related operational role.
  • Experience supporting multiple teams or departments within a fast-paced, client-facing environment.
  • Demonstrated ability to manage office operations with a high level of organization, accountability, and attention to detail.
  • Strong communication and interpersonal skills with the ability to interact effectively with employees, leadership, clients, consultants, and vendors.
  • Experience supporting administrative, operational, project, or marketing-related initiatives.
  • Strong planning, coordination, and project tracking capabilities.
  • Sound judgment and discretion when handling confidential and sensitive information.
  • Ability to manage multiple priorities simultaneously while maintaining a high standard of quality and professionalism.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Experience with Bluebeam or similar software platforms preferred.
  • Proactive, solutions-oriented mindset with the ability to anticipate needs and improve processes.
  • Self-directed, adaptable, and capable of operating with a high degree of ownership and initiative.
  • Strong organizational skills with a commitment to efficiency, collaboration, and continuous improvement.

Why Work with Lerch Bates?
  • Competitive compensation
  • 100% Employee-Owned ESOP (company-funded retirement benefit that allows eligible employees to share in the company's long-term success)
  • Health, dental, and vision insurance
  • Paid time off (starting at 17 days annually)
  • 10 paid holidays
  • 401(k) with employer match
  • Paid parental leave
  • Professional development and tuition reimbursement
  • Performance-based incentives and bonuses
  • Employee assistance and wellness programs

Core Values
Ownership• Community• Integrity• Respect• Optimism
Working Environment:
This position is primarily performed in a professional office or remote office environment with regular use of computers and standard office equipment. Occasional travel for meetings, training, conferences, or company events may be required depending on business needs.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Physical Demands:
This position requires prolonged periods of sitting while working at a computer, along with frequent use of hands and fingers for typing and operating office equipment. Employees regularly communicate in person, by telephone, and through virtual meeting platforms.
Occasional standing, walking, bending, and lifting or carrying office materials weighing up to 20 pounds may be required.
Mental Demands:
This position requires strong organizational, analytical, and communication skills. Employees must be able to prioritize multiple assignments, maintain attention to detail, meet deadlines, and adapt to changing business priorities.
The role requires sound judgment, professionalism, problem-solving abilities, confidentiality, and effective collaboration with colleagues, clients, and external partners.
Employment is contingent upon the successful completion of a pre-employment background check and drug test. The drug test includes screening for marijuana, regardless of state or local laws permitting its use. A conditional offer of employment will be rescinded if a candidate fails either the background check or the drug test. This requirement is mandated by federal regulations applicable to our government contracting obligations.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, marital status, or any other characteristic protected by law.

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