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Reception Manager Jobs in Baltimore, MD (NOW HIRING)

Trusted Doctors

Front Desk Receptionist

Columbia, MD · On-site

$15 - $19.25/hr

Performs reception duties in an efficient, professional and courteous manner. * Optimizes patients ... Ability to use a computer, practice management software, copier, and fax machine. * Team & service ...

Trusted Doctors

Front Desk Receptionist

Columbia, MD · On-site

$15 - $19.25/hr

Performs reception duties in an efficient, professional and courteous manner. * Optimizes patients ... Ability to use a computer, practice management software, copier, and fax machine. * Team & service ...

Concert Golf Partners

Clubhouse Manager

Mitchellville, MD · On-site

$90K - $105K/yr

... reception, etc. He/she is also responsible for recruiting, hiring, training, and supervising the staff; implementing and monitoring department budgets; managing and maintaining the highest standards ...

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Baltimore, MD

Reception Manager information

See Baltimore, MD salary details

$10.9K

$60.9K

$87.9K

How much do reception manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for reception manager in Baltimore, MD is $60,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $82,000.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Baltimore, MD?

The most popular types of Reception jobs in Baltimore, MD are:

What are popular job titles related to Reception Manager jobs in Baltimore, MD?

For Reception Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Baltimore, MD look for?

The top searched job categories for Reception Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Reception Manager jobs?

Cities near Baltimore, MD with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $60,860 per year, or $29.3 per hour.

Front Desk Receptionist

Trusted Doctors

Columbia, MD • On-site

$15 - $19.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

We are looking for a Professional FTMedical Receptionist for our Pediatric Office in Columbia, MDWe are looking for a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills. Will be crossed train in numerous other administrative roles. Opportunity to grow into a leadership role and career advancement Our Pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid Time Off; 401k; Health Insurance and Paid Holidays.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provides a welcoming, professional greeting to patients and other visitors.
  • Answers a high volume of calls in a courteous and professional manner.
  • Works as part of the team using scheduling matrix to schedule patient appointments.
  • Performs reception duties in an efficient, professional and courteous manner.
  • Optimizes patients' satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
  • Operate a variety of standard office machines.
  • Collection of copayments and patient due balances.
  • Scanning reports and filing into EHR.
  • Collection, entry and verification of demographic and insurance information.
  • Medical billing knowledge.
  • Other duties that may be assigned by supervisor.

EDUCATION, QUALIFICATION AND CREDENTIALS:
  • High school diploma/GED required (Associate degree preferred)
  • 2 year experience in medical reception is required
  • 2 year experience in customer service is preferred
  • Electronic Medical Records (EMRs) experience is desirable

SKILLS, KNOWLEDGE AND ABILITIES:
  • Excellent interpersonal skills.
  • Able to work independently or as part of a team.
  • Ability to multitask.
  • Great customer service skills.
  • Ability to read, understand and follow oral and written communication.
  • Understanding of Medical Terminology.
  • Ability to use a computer, practice management software, copier, and fax machine.
  • Team & service oriented, organized, has good judgment, punctual with stable work history.

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.

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