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Reception Manager Jobs in Baltimore, MD (NOW HIRING)

Resilient Health Acupuncture and Wellness

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Medical Receptionist

Hunt Valley, MD · On-site

$17 - $20/hr

... and reception area. They will play a vital role in providing excellent customer service and ... Manage a high volume of phone calls, addressing inquiries, providing information, and forwarding ...

Eservice Consulting Llc

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Administrative Assistant/Data Entry

Largo, MD · On-site

$18 - $20/hr

... reservation, and reception. These duties include but are not limited to: database system ... Manage organization calendar and planner. * Maintain accurate daily referral listing, community ...

Verde Corporation

Host

Baltimore, MD · On-site

$17/hr

Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service. * Guest Service: Address and accommodate special ...

Eservice Consulting Llc

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Administrative Assistant/Data Entry

Largo, MD · On-site

$18 - $20/hr

... reservation, and reception. These duties include but are not limited to: database system ... Manage organization calendar and planner. * Maintain accurate daily referral listing, community ...

Sports Clips

Salon Coordinator

Pasadena, MD · On-site

$15 - $16/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor. * Complete secondary responsibilities as assigned by the Store Manager, such as ...

Sports Clips

Salon Coordinator

Timonium, MD · On-site

$15 - $16/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor. * Complete secondary responsibilities as assigned by the Store Manager such as ...

Sports Clips

Salon Coordinator

Columbia, MD · On-site

$15 - $16/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor. * Complete secondary responsibilities as assigned by the Store Manager, such as ...

Sports Clips

Salon Coordinator

Eldersburg, MD · On-site

$15 - $16/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor. * Complete secondary responsibilities as assigned by the Store Manager, such as ...

Sports Clips

Salon Coordinator

Hampstead, MD · On-site

$15 - $16/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor. * Complete secondary responsibilities as assigned by the Store Manager such as ...

Sports Clips

Salon Coordinator

Mount Airy, MD · On-site

$15 - $16/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor. * Complete secondary responsibilities as assigned by the Store Manager such as ...

Sports Clips

Salon Coordinator

Parkville, MD · On-site

$15 - $16/hr

Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor. * Complete secondary responsibilities as assigned by the Store Manager such as ...

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Baltimore, MD

Reception Manager information

See Baltimore, MD salary details

$10.9K

$60.9K

$87.9K

How much do reception manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for reception manager in Baltimore, MD is $60,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $82,000.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Baltimore, MD?

The most popular types of Reception jobs in Baltimore, MD are:

What are popular job titles related to Reception Manager jobs in Baltimore, MD?

For Reception Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Baltimore, MD look for?

The top searched job categories for Reception Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Reception Manager jobs?

Cities near Baltimore, MD with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $60,860 per year, or $29.3 per hour.

Front Desk Supervisor (Chesapeake Specialty Care)

University of Maryland Faculty Physicians, Inc.

Annapolis, MD • On-site

$48 - $72/hr

Other

Posted 11 days ago

Job description

Front Desk Supervisor (Chesapeake Specialty Care)

Job Category: Non-Clinical Mgmt.

Requisition Number: FRONT009781

  • Posted : August 21, 2026
  • Full-Time
  • On-site
  • Salary Range : $47,700 USD to $71,500 USD
Locations

Showing 1 location

Annapolis, MD 21401, USA

Description

The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk and reception team. This position ensures exceptional customer service, efficient patient flow, accurate scheduling, insurance verification, staff training, and compliance with practice policies and procedures. The Front Desk Supervisor serves as a resource for reception staff, assists with escalated patient concerns, and works closely with clinical and administrative leadership to support efficient practice operations.

Essential Functions
  • Monitor appointment scheduling accuracy and provider template utilization.
  • Assist with onboarding and training of new reception employees.
  • Conduct performance coaching and assist with employee evaluations.
  • Handle escalated patient concerns and customer service issues professionally.
  • Ensure accurate collection of copayments, deductibles, and outstanding balances.
Education and/or experience

High school diploma or GED required; Associate degree preferred.

  • Minimum three (3) years of medical office, reception, customer service, or healthcare experience required.
  • Minimum one (1) year of supervisory or leadership experience preferred.
  • Experience with appointment scheduling, registration, insurance verification, and patient check-in/check-out processes required.
  • Knowledge of medical terminology and insurance verification processes preferred.
  • Proficiency in Microsoft Office and electronic medical record (EMR) systems.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Strong organizational skills with attention to detail.
  • Ability to maintain confidentiality and comply with HIPAA requirements.
  • Ability to work effectively in a fast-paced, multi-provider healthcare environment.

Total Rewards
The referenced base salary range represents the low and high end of Chesapeake Specialty Care salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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University of Maryland Faculty Physicians logo

About University of Maryland Faculty Physicians

Sourced by ZipRecruiter

University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine. Our providers conduct cutting-edge research and clinical trials, and offer care in more than 40 medical specialties. With offices located all across Maryland, as well as access to services from one of the nation's leading academic medical centers, patients can receive the highest-quality care and latest treatment options available, right in their neighborhood.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1983

Social media

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