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Reception Manager Jobs in Ontario (NOW HIRING)

MLP Dental

Dental Assistant + Reception

Pickering, ON

CA$29 - CA$34/hr

This is not just a reception role. It is a hybrid position that blends front desk leadership with ... Scheduling, confirming, and managing appointments efficiently * Checking patients in and out

WSA Americas

Sales & Reception Coordinator

Toronto, ON

CA$21 - CA$24/hr

We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to ... Manage the clinic schedule by booking and rescheduling appointments; follow-up on missed ...

WSA Americas

Sales & Reception Coordinator

Maple, ON

CA$21 - CA$24/hr

We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to ... Manage the clinic schedule by booking and rescheduling appointments; follow-up on missed ...

Tricon Residential

Office Manager

Toronto, ON · On-site

Own the daily operation and upkeep of Tricon's Toronto office - including reception, meeting rooms ... Lead and manage the administration team, including receptionists and Executive Assistants - setting ...

Future Education

Manage reception duties, including answering calls and greeting visitors. Use school management systems such as SIMS and Bromcom to maintain records. Provide administrative support to staff and ...

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Ontario

Reception Manager information

See Ontario salary details

$12

$16

$22

How much do reception manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for reception manager in Ontario is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.99 per hour, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What are the most commonly searched types of Reception jobs in Ontario?

The most popular types of Reception jobs in Ontario are:

What are popular job titles related to Reception Manager jobs in Ontario?

For Reception Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Ontario look for?

The top searched job categories for Reception Manager jobs in Ontario are:

What cities in Ontario are hiring for Reception Manager jobs?

Cities in Ontario with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,739 per year, or $16.7 per hour.

Dental Assistant + Reception

MLP Dental

Pickering, ON

CA$29 - CA$34/hr

Full-time

Medical

Re-posted 9 days ago

Job description

Client Experience Leader/Splash DentalDental Reception / Administration + Dental Assisting

Splash Dental is looking for a Client Experience Leader to become the welcoming face and heartbeat of our thriving practice.

Are you the kind of person who lights up a room the moment you walk in?

Do you love connecting with people, keeping things organized, and creating an exceptional experience for everyone you meet?

This is not just a reception role.

It is a hybrid position that blends front desk leadership with clinical assisting, meaning you will spend part of your week supporting the patient experience at the front desk and part of your week assisting the clinical team when needed.

The right candidate is someone who is confident, experienced, and comfortable stepping into both environments, because great dentistry requires great teamwork.

If you thrive in a fast-paced environment, love helping people, and take pride in making both the patient experience and the day-to-day workflow run smoothly, we would love to meet you.

What You'll Be Responsible ForCreating an Exceptional Patient Experience

You will often be the first and last impression of Splash Dental, ensuring every patient feels welcomed, supported, and cared for.

Responsibilities include:

  • Greeting patients warmly and making them feel like valued guests
  • Answering phones with professionalism and warmth
  • Scheduling, confirming, and managing appointments efficiently
  • Checking patients in and out
  • Responding to emails and patient inquiries
  • Helping patients understand insurance coverage and estimates
  • Encouraging patients to move forward with recommended treatment
  • Supporting patients with insurance apps and documentation
  • Acting as the voice of the patient during team meetings and daily huddles
Clinical Assisting Support

This role also includes regular assisting throughout the week to support the clinical team when needed.

You should feel confident and capable stepping into the operatory and assisting the dentist to help ensure a smooth and efficient patient experience.

Responsibilities may include:

  • Chairside assisting during dental procedures
  • Preparing and turning over operatories
  • Taking x-rays when required
  • Supporting treatment flow and patient comfort
  • Helping maintain sterilization and clinical organization
  • Supporting the clinical team during busy days or schedule gaps

This position is ideal for someone who enjoys both the patient interaction of the front desk and the hands-on clinical side of dentistry.

Office Coordination & Administration

You will help ensure the practice runs smoothly behind the scenes.

Responsibilities include:

  • Managing patient records and updating charts
  • Verifying insurance eligibility and submitting pre-determinations
  • Posting payments and tracking insurance claims
  • Greeting patients, booking treatment-planned appointments, and checking patients out
  • Maintaining accurate patient communication and documentation
  • Monitoring schedules to support productivity and patient flow
  • Participating in weekly team meetings and daily huddles
  • Supporting marketing initiatives and patient engagement efforts
  • Completing opening and end-of-day closing duties
  • Assisting with office systems and software coordination
The Person We're Looking For

This role is perfect for someone who is:

  • Outgoing and people-focused
  • Highly organized and detail-oriented
  • Comfortable multitasking in a busy environment
  • A strong communicator with excellent verbal and written communication skills
  • Positive, professional, and team-oriented
  • Confident both chairside and at the front desk

Most importantly, we are looking for someone with a rockstar personality who takes pride in delivering exceptional service to patients and supporting their team.

Requirements
  • Minimum 3 years of dental practice experience
  • Diploma in Dental Assisting or equivalent dental experience
  • HARP Certification and CPR certification required
  • Comfortable assisting chairside when needed
  • Strong understanding of dental insurance and treatment plans
  • Experience with Tracker dental software preferred
  • Excellent English communication skills, both verbal and written
Schedule

This is a full-time position (30–37 hours per week) with flexibility required.

Typical schedule:

  • Monday: 12:00 PM – 8:00 PM
  • Tuesday: 12:00 PM – 8:00 PM
  • Wednesday: 12:00 PM – 8:00 PM
  • Thursday: 12:00 PM – 8:00 PM
  • Friday: Occasionally 8:30 AM – 2:30 PM
  • Weekends: Off
Compensation & Benefits
  • $29.00–$34.00 per hour (negotiable based on experience)
  • Bonus program
  • Health Spending Account (HSA) / Wellness Spending Account (WSA)
  • Free parking
  • Weekends off
  • Supportive and collaborative team environment
  • Opportunity to grow with a thriving and progressive dental practice
Start Date

July 2026

Why Join Splash Dental?

At Splash Dental, we believe great dentistry starts with great relationships.

We are committed to creating an exceptional experience for our patients while fostering a positive, supportive, and team-focused culture for our employees.

The right person will play a major role in shaping the patient experience, supporting the clinical team, and helping the entire practice run smoothly.

If you are someone who loves people, enjoys both administration and assisting, and wants to be part of a positive, supportive dental team, we would love to hear from you.


We look forward to meeting you!